Custom Air
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Custom Air
Our team is committed to providing your heating or cooling needs with the best service possible. We believe you owe it to yourself, your family, or business to use a company that is second to none for installation, maintenance, and repairs. Brian is a 1982 graduate of the Smyth County Vocational School where he studied Industrial Maintenance mechanics.

While studying there he became interested in air conditioning. After graduation he continued his interest in air conditioning by enrolling in the HVAC & refrigeration program at Virginia Highlands Community College where he graduated with a diploma and certificate.
Services
With more than four service trucks serving Smyth, Wythe, Grayson, and counties beyond, we make customer service a reality, not a slogan. Our service trucks are fully stocked and equipped to service our many customers' equipment needs. Our experienced service staff is trained in all phases and types of heating and cooling equipment.
Today's heating and cooling equipment offers advanced technology and systems to dramatically improve energy efficiency and the comfort level of your home. We also offer technologies to help protect your home from fire and natural disasters as well as the electronics in your heating and cooling equipment from electrical surges.
Your home should be your safe place, but is your inside air dangerous to your heath? We offer a variety of indoor air quality products, each of which target and combat numerous indoor air pollutants. Our indoor air quality products will help you maintain a clean and healthy indoor air environment, creating a safe haven for your family.
Standby Power Generators can help maintain your comfort and a relatively normal life during power outages by supplying a totally automatic backup power source to your home. When the power from your utility company goes out, the standby power generator automatically turns on, whether you're home or not, and automatically shuts off when power is restored.
Custom Air installs state of the art equipment in all new heating and cooling installations. Carrier Equipment a legend in reliability, is used in all of our new duct board and/or sheet metal system installations. The high efficiency equipment is matched to fit your home comfort needs and then the system is designed to match the equipment.
Reviews (3)
Megan Blevins
Megan Blevins
Dec 08, 2020
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Had difficulty with both the technician and the manager to the extent that I had to hire a different company to finish the job.
Custom Air would benefit greatly if they had any concept of "The company works for the client, the client does not work for the company."
Custom Air came out and didn't do what I asked and then argued with me about it, so I had to call another company to come out. The other company did exactly what I asked, the unit was fixed, they got paid on the spot and received a fantastic review from me.
William Totten
William Totten
Jul 20, 2018
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Door sign says they are open, website says they are open. Door is locked and I have tried multiple times to call and just get busy signal. It's a Wednesday at 12:12..... If they can't be dependable to keep their business hours then why should I trust them to service my heating needs?
Leah Prater
Leah Prater
Jul 16, 2014
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Custom Air installed an air conditioner for my home. They arrived in a timely manner and made sure the job was just right. They went the extra mile to ensure that I was pleased with the job. Great job to Kevin and Denton and also to Brian. I am very pleased with their service and would recommend them highly.