Impact Realty

Critical: Professionalism, Quality, Responsiveness, Value
Do not rent or buy from impact realty. They will sell houses with child predators living right next door.

Critical: Professionalism, Quality, Value
I called about a place was told to do application. Which had a nice fee. Next day called because the house was no longer showing on website. Was told the fee was good for 30 days to switch to another property. Basically I lost a 35.00 application fee.

There are at least 3 properties listed for rent online that are unavailable. But haven't been taken down in weeks. The only phone number available goes to this man with a disagreeable attitude that doesn't even try to make it sound like he might work for a business. Then my call gets ignored when I attempt to inquire about another property!!! A disgraceful way to run a business. And a good way to see your that you do not have any renters.

Do not pay their fee for rental. My 25 year old son whom works extremely hard through college as well as 21 year old son whom works as diesel mechanic. The excuse besides their age was because we have moved to a new location and getting new job turned down on home rental because of new job not because he worked non stop through COVID-19 on diesel truck keeping them moving but because change job moving to Gadsden area. Also the 25 year old working as Jr Mechanical engineer was not good enough to lease because his company laid off during COVID-19. Its a shame you encourage your children to work hard

Rip off company. Completed application and fee online . Never heard back from them , Everytime I called the office they say they didn't know what I was talking about. Wish I could give 0 stars

If I could give negative stars I would. Mark is the most unprofessional individual I have encountered. Trying to get ahold of him is always a problem. Tried inquiring about a property that we were very serious about renting. He answers one question and then leaves you on read. Never in my life have I ever felt like I was bothering a realtor for wanting to rent a listed property. I wrote him again recently for an update and seems as though he blocked the number because the texts no longer go through. Pathetic example of a realtor. It’s like he is a realtor that doesn’t want to make money. Lazy

Critical: Professionalism, Quality, Responsiveness, Value
Don’t even waste your time with this company. Spoke with mark who’s supposedly the owner about a rental property and it was like running in circles. He had an excuse for everything on why he couldn’t rent after providing proof of what he was questioning. If I could give -10 stars this would be the company to give it to.

Wow. People please take the reviews that people leave into consideration. People leave them for a reason. And I understand not everyone will have a good experience with businesses. As no one can please everyone. However that being said when the bad over rides the good then there is a reason

Applied for a rental home last week and I tried calling the office today(Monday), left a message but I’m still waiting to hear back. I will update my review after I finish my business with them. As of now, I’m not impressed.

Would not answer calls. Went so far as to say our current phone numbers were disconnected however, that is the only way Mark Cassidy would communicate with us by text. So exactly how was he reaching us by text on a disconnected number...... Everything they required, we provided including the application fee. Only after we paid the fee and waited all day on a call we never got did we find out we were denied bc of something false on our report. I offered COURT DOCUMENTATION which I have in my possession and he refused to even look into it. Huge waste of time. Should have listened to all negative