Mark Riden
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Mark Riden
A Tennessean through and through, Mark Riden understands the value of hard work, a helping hand, and a neighborly attitude. Whether you're a new policyholder or a long-time customer, you'll always be treated with care and respect at Mark's State Farm Cleveland, TN office. The State Farm Cleveland, TN office is filled with knowledgeable team members ready to help you find coverage for the things that matter most.

Mark and his team pride themselves on working with their customers to meet both their budget and goals. Mark says that one of his favorite parts of his job is being there for his policyholders on their worst days. Whether it's an auto accident, house fire, or weather event, Mark and his team are prepared to help you through whatever life throws at you.
Reviews (8)
Kayla Hannah
Kayla Hannah
Dec 02, 2020
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Positive: Professionalism, Quality
Great office! Friendly staff who is always helpful.
Valory Roddy
Valory Roddy
Nov 25, 2020
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On yesterday I was hit by a deer while driving to work I called State Farm 24 hour number to let them know about my car. They immediately got someone to pick up my car for repairs and made arrangements for me to get a rental car. Once the office opened I called Mark Riden office to let them know and everyone I spoke to was concerned that I was okay. Now I called the office three times and spoke to three different people about questions I had throughout the day and everyone was very concerned about me. Thank you Mark and your team.
Charity Garrison
Charity Garrison
Nov 21, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I love to be able to see our agent face to face! Mark always has a open door policy!
Erica Collins
Erica Collins
Aug 25, 2020
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I haven't physically been here (yet) because: pandemic but just speaking with these lovely folks over the phone has been nothing but pleasant. They are helpful, polite & answer all my questions patiently. Highly recommended.
Abigail Stewart
Abigail Stewart
Jun 12, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I love Mark and his team! They are truly the best! I will be a long time customer.
Christy McClure
Christy McClure
Nov 23, 2019
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Mark and his team (Max especially!) have been super helpful and are very knowledgeable and prompt when I have had any questions or concerns. I would highly recommend giving this office a call if you're shopping for insurance.
Adrianne Armstrong
Adrianne Armstrong
Nov 14, 2019
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Mark was very helpful and was able to immediately provide an insurance to suit my needs. I highly recommend his agency. Keep up the great work!
Bud Kinches
Bud Kinches
Nov 04, 2018
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I came into the office because of a mailer I got. I talked with Max. I wasn't planning on switching that day but Max gave me so much great info and detail I walked out a State Farm Customer. Since then I've gotten to know Mark and the rest of the team. They're all great people. Not long after switching I was involved in a hit and run. I worked with Max again and he told me what the deductible be for this situation and explained everything in detail once again. I got my check very quickly and got my car fixed. Great team and great customer service! Glad to be a state farm customer!