New England Waterproofing
Call now
Call now
Website
Call
New England Waterproofing
Frequently, people only think of basement waterproofing as the installation of sump pumps and French drains. Crack-X offers a permanent, flexible, and decorative coating system that will leave your concrete floors protected with a weather-proof and seamless solution. In 1985 the late Wayne Fortier formed the company Poxy-Crete, which later became known as CRACK-X.

The CRACK-X name and brand has become synonymous with quality and customer service in the foundation crack repair and waterproofing business throughout New England. After the passing of Fortier, Peter Gormley has taken the seat as Owner/President of CRACK-X and its parent company, New England Waterproofing.
Services
Crack-X Is a family owned and operated foundation crack repair and basement waterproofing business. We are based In Natick, Massachusetts and have offices throughout the New England area. In 1985 the late Wayne Fortier formed the company called Poxy-Crete, This company later became known as CRACK-X.
For more than 30 years, we have provided long-lasting and cost-effective foundation repair, wet basement repair, foundation concrete crack repair and basement waterproofing services in New Hampshire, Maine, and Massachusetts, Connecticut and Rhode Island. Whether you are a homeowner, property manager, structural engineer, home inspector, or builder.
Crack-X, New England's leader in concrete foundation repair is looking for a full-time technician who will be responsible for providing support to our team. If you are a dedicated team player, with a strong work ethic, who wants to utilize your experience and skills in waterproofing, please consider joining our team!
Offer valid in our Connecticut Location when you spend $700 or more - Not to be combined with any other offers. Cracks in your foundation wall and floor can be a real eye sore, but they can become a bigger problem if they start to leak water into your home or business. Some foundation cracks also pose a serious problem when it comes to the structural integrity of your home.
For more than 30 years, we have provided long-lasting and cost-effective foundation repair, wet basement repair, foundation concrete crack repair and basement waterproofing services in New Hampshire, Maine, and Massachusetts. If you are a homeowner, property manager, structural engineer, home inspector, or builder, you have probably experienced the problems caused by leaky basement and foundation walls.
Reviews (20)
David Dahn
David Dahn
Nov 27, 2021
Report
CrackX team did a great job - had about a 6' crack in the basement, was walked through the cause/effect/fix and work was done professionally, clean, and complete. Liked the service level, knowledge, and fact that all the builders use them by default - for their expertise. Checked out other companies but was not impressed with the explanation, up-sell, and hidden agendas. The other firms Reminded me of those window replacement scams.... thou dost protest too much. Go with the best.
Julia Spinella
Julia Spinella
Nov 15, 2021
Report
By sending photos via text and then having a team member swing by to confirm, the Crack-X team quickly fixed 2 cracks. The company has a 10 year warranty which is great. Would highly recommend Crack-X for any crack concerns!
Ben Green
Ben Green
Nov 03, 2021
Report
Bulkhead door replacement. Great customer service, clear and timely communication, follow up and follow through. Excellent creative problem solving these guys don’t oversell they’ll just get it done correctly and economically. No BS.
Nina Lewin
Nina Lewin
Oct 08, 2021
Report
Everyone was pleasant to talk to - and They did a GREAT job. Showed up when they said they would - took the amount of time they said they would take - and left having done a fabulous job. I recommend them highly!
Fran Deleo
Fran Deleo
Jun 07, 2021
Report
I have used Crack X in 2 separate homes- They are easy to work with and their unique methodology for repairs really works.
Hard to find a company with good service, great product and a 10 year guarantee!
Judith Reilly
Judith Reilly
Jun 07, 2021
Report
CRACK-X performed repairs to our house's foundation in 2017 and 2021. The 2017 fixes have held up and the one just done a few weeks ago has withstood several monumental downpours, so it's also looking good. I won't bore you with the details of our concrete foundation. Suffice it to say, CRACK-X diagnosed and explained the problems to us in an understandable and verifiable way and then helped our small condo association prioritize repairs. It was nice that they did not try to oversell. We had a few mild but annoying problems that are now fixed and we weren't pressured into doing more than we needed
S. Chang
S. Chang
Apr 21, 2021
Report
The technician was extremely knowledgeable and professional, was a pleasure to work with. The installation went very smoothly, he paid attention on the small details, spent extra time to seal all the junction joints. Fabulous quality of product, pricing is reasonable and we are beyond happy with the end result! Would definitely be a repeat customer and use Crack-X again.
Brett Jeffries
Brett Jeffries
Apr 05, 2021
Report
Simply a great experience with CRACK-X from the initial phone call to the completion of the job. CRACK-X was recommended to me and I am happy to recommend CRACK-X to anyone. Things moved quickly once I made the call and an appointment was scheduled within a week for a non-emergency. Price was great, service was great, and the repair was done safely and right. Although our issue was not an issue now we're glad we took action versus waiting for an issue. CRACK-X made it easy. Thank you again....
Mike Kust
Mike Kust
Mar 17, 2021
Report
CrackX personnel were professional, arrived on time, cleaned-up the work area before they departed, and after 4 months the work has remained intact. Superb job! Highly recommend to anyone who has water intrusion in their basements.
Nancy Donlon
Nancy Donlon
Feb 19, 2021
Report
I recently hired CRACK-X to repair a crack in my foundation. I couldn't have been more pleased with this company. They gave me a prompt estimate, scheduled my repair within two weeks and charged me exactly what they had estimated. The young man who came to my home was polite, very capable in addressing the problem and wore a mask the entire time (even though he was working in my basement- nowhere near anyone) I would highly recommend them.
Patrick C.
Patrick C.
Dec 17, 2020
Report
Crack-X did an amazing job on the entire project - from scheduling the initial appointment, quote preparation, the actual work and follow up, it was the easiest home repair process I've been through. Brian came down and really did a great job educating me prior to the quote on what was happening in our basement, and honestly the pricing was so fair I went overboard and touched on a few areas I otherwise might not have.

Katie K. in their office was great too - I really couldn't applaud them enough as a group. If you currently have foundation cracks, call Crack-X and get it looked at
Lou R.
Lou R.
May 18, 2020
Report
I had a minor foundation leak since my house was built in 2002. A small puddle after heavy rain but hesitated on having it repaired, fearing it would get worse. I finally called CRACK-X, North Andover this year and they did a great job! We had a few downpours this spring and the basement is now dry as a bone!! I would recommend them highly and don't wait like I did!!
LR, north andover
Greg G.
Greg G.
Apr 15, 2019
Report
We had a water issue leaking from the our foundation and hired Crack-X to fix our issue.

Crack-X was on time and very professional. We also had them fix a couple other cracks in our foundation while they were here.

Very happy with the service and would recommend Crack-X to anyone that has issues with cracked foundation issues.
Chris F.
Chris F.
Apr 08, 2019
Report
I have to agree with everyone else here. I was completely satisfied with the level of service i got, pricing, communication and work performed. Will be using them again shortly as they noticed something i did not, which will need addressing.
Susan E.
Susan E.
Mar 28, 2019
Report
Crack x service was excellent. Jacob was my tech. Very knowledgable and very patient. Answered all my questions and had a wonderful personality. Very professional and clean up was great. I highly recommend them
Emiko B.
Emiko B.
Jun 05, 2018
Report
These guys are amazing. Super helpful, super kind, super professional. We can't say enough great things about them. Mike came to fix two cracks in our foundation. He took his time making sure they were fixed correctly. He even helped us find an electrician for a separate issue. He followed up the next day. An all around really great experience with them.
Deborah R.
Deborah R.
Jan 25, 2018
Report
Great service! We received a scheduled visit right away. The Tech was very professional, knowledgeable and nice, and made certain I understood the cause of the leak and everything he needed to do each step toward completion of the project. We highly recommend them. Very happy with their work!
Vipul P.
Vipul P.
Apr 07, 2017
Report
Crack X customer service was outstanding. I had a basement leak during the heavy rain and Doug was very responsive, honest and worked hard to get someone quickly to assess the leak. I had 2 technicians Frank and Tommy who came out and they were both professional, very knowledgeable and extremely thorough with their assessment and work. I HIGHLY recommend Crack X and lucked out that they came out so quick!
Ron P.
Ron P.
Oct 25, 2016
Report
I have had Crack-x come in and fix several cracks they did and outstanding job the price was as quoted they were on time clean and professional I am completely satisfied and would highly recommend them if you have a crack in your foundation you need to call this company!
Jess M.
Jess M.
Apr 27, 2016
Report
Mike was my tech and was AMAZING!!! I just bought my home in Wilmington and knew there were cracks that needed repair. Mike showed up on time and found really important things that even my home inspector missed! He was very honest in what he found and how serious things were or wasn't as well as what I should keep an eye out for in the future. I'll admit that buying a house with foundation cracks is scary but now i feel better knowing more about the problems in my basement.