About thirty-seven years ago, in 1978, I started Pioneer as a residential security and fire alarm company. Our mission remains the same today as it was then: to save lives and property. My parents, David and Claire Feldman, helped me start the business even though they had never been entrepreneurs themselves.
My father was a scientist and inventor with Bell Laboratories. His accomplishments included designing the touch-tone phone. My mother was a registered nurse. Perhaps, it was both destiny and genetics that guided me into the medical alert business. But the most important event was a personal one. In 1995, at the age of 39, I had an open heart surgery, and I needed a medical alert monitoring system.
My father was a scientist and inventor with Bell Laboratories. His accomplishments included designing the touch-tone phone. My mother was a registered nurse. Perhaps, it was both destiny and genetics that guided me into the medical alert business. But the most important event was a personal one. In 1995, at the age of 39, I had an open heart surgery, and I needed a medical alert monitoring system.
Services
Medical alarm systems save lives by alerting family, neighbors, or medical responders when your loved one needs help. Studies show seniors live independently (in their own homes) 2 years longer when using medical alert services. The Pioneer Bodyguard is our most popular Medical Alarm system because of its excellent range, so you can use your medical button throughout the house or in the garden.
These are our top three bestsellers. The Bodyguard Medical Alert is for those with landlines in their homes. The Bodyguard Cell Medical Alert includes built-in cell service for those who do not have an old-fashioned phone line. If you want a system that works both in your home and away from home, choose the Pioneer Mobile Alert.
You've got questions about home medical alert systems. We've got answers! We start with a video about our most popular product, the Pioneer Bodyguard, and then answer frequently asked questions. Scroll below the video to go straight to the FAQs. Howard Feldman, Pioneer founder and president, introduces the Pioneer Bodyguard medical alarm.
Helping families and saving lives brings meaning and joy to what we do. Sometimes our medical alert clients are gracious enough to record a few words about their experience with their Pioneer Emergency buttons. Another way you can say THANK YOU to our great staff, is to post a review on our Pioneer Emergency Google+ page.
We are not professional actors, but we didn't let that stop us! Here are some videos we made to explain how medical alarm systems work to keep your parents safe in their own home. Pioneer Automatic FallGuard will automatically alert our medical emergency operators if you fall and can't press the button.