Bring your new best friend to life in the Create-A-Pal Workshop at Castaway Play Cafe. Pick out your favorite animal and with a little magic and help from a friendly Castaway employee, build your own. The Castaway Play Cafe arcade features over 35 games and a full prize redemption store. Win hundreds of tickets on some of the best arcade and redemption games, such as, Deal-Or-No-Deal, Treasure Ques.
Step right into a battle on a futuristic, fog-filled jungle planet. Players face off in a high-tech battle of tag in order to earn points by zapping their opponents vests. At the end of the game, playe. Castaway Play Cafe is home to the largest indoor play structure in Michigan! The 5 different levels, 4 giant slides, and a bridge make the structure an adventure for all children.
Step right into a battle on a futuristic, fog-filled jungle planet. Players face off in a high-tech battle of tag in order to earn points by zapping their opponents vests. At the end of the game, playe. Castaway Play Cafe is home to the largest indoor play structure in Michigan! The 5 different levels, 4 giant slides, and a bridge make the structure an adventure for all children.
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This is a great opportunity to raise a considerable amount of money and have fun doing it! However, supplies are limited, so please act fast if your school/organization would like to participate. After the event, you will be mailed a check for 50% of wristbands sold for your fundraiser. We look forward to helping your school, organization or association create a fun-filled, money making event at the Castaway Play Cafe!
Was here recently on a trip with my friends and their kids. They have done some renovations according to my new friend, Samantha, who was fantastic and super friendly, and their facilities are now top notch! We were especially impressed with the floor of the new bounce area. The staff was all really great and if we are in the area again, we will totally be stopping in!
Reviews (24)
Stephanie Law
Jan 25, 2022
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Thomas Maguire
Jan 08, 2022
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Booked an event for today, tried for 2 days to inform them that members of the group had tested positive for covid 19, phones kept ringing out and no responses to emails until after the booking and basically saying that there is no refund and they won't accommodate a date change. I didn't even ask for a refund. Completely and utterly unreasonable and will not be going there again
Abbie Blacklock
Jan 07, 2022
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We attended the Christmas event and to be honest for 9 of us, it was £144 which is expensive. Although the staff worked hard it just wasn't value for money for us. I thought you might of got an actual present from Santa, not just a snack sized Haribo. It was so busy we couldn't sit down. The build a bear was small, the make a bauble , you can buy 4 for £1.99 from b&m bargains and the playbarn parts were too busy.
Samuel Williams
Jan 05, 2022
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WARNING - if you buy tickets and can no longer attend due to covid or otherwise, Castaway will not refund or even transfer the ticket. This is not stated anywhere in the terms and conditions and from my experience, Castaway will not show you where it is stated. Poor customer service as others on here have mentioned.
V. Treasure
Dec 23, 2021
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Came for the toy story event and was disappointed. They seemed to of over sold this event as place was absolutely rammed full - no tables to sit at and could hardly social distance. Barely saw the characters, tried to follow woody & disappeared. Jessie was walking around with little space for photos so poor organisation. Never saw Buzz.
Will try again at a less busier time of year as my little girl loved the water play area and bouncy castles. More safety measures should also be in place e.g around the bouncy castle bits. My girl fell and hit her head on the floor down the bouncy castle slide
Will try again at a less busier time of year as my little girl loved the water play area and bouncy castles. More safety measures should also be in place e.g around the bouncy castle bits. My girl fell and hit her head on the floor down the bouncy castle slide
Carolina Fernandez Pereira
Dec 06, 2021
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Suitable from crawling to older children and all in between. My toddler loved it. Is very big and has plenty of variety. It was busy but because the space is big it doesn't feel crowded. Coffee was good. Good value for money. Will definitely come back.
Suggestion to the business: please add shoe shelves at entrance and ask people to wear socks. Outside shoes are not allowed at most other kids attraction places.
Suggestion to the business: please add shoe shelves at entrance and ask people to wear socks. Outside shoes are not allowed at most other kids attraction places.
Jonathan Deakin
Nov 24, 2021
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Very unhappy with the service we have received. After booking and paying for a santa visit well in advance we had very excited children. We then received a phone call to say they can no longer do this date. We had booked and paid well in advance?
We then had difficulty obtaining a refund and were told they do not do refunds. Honesty is the best policy and i suspect they had over booked. The customer service following this mistake was not satisfactory and i now have some very upset children.
We then had difficulty obtaining a refund and were told they do not do refunds. Honesty is the best policy and i suspect they had over booked. The customer service following this mistake was not satisfactory and i now have some very upset children.
Kate Lang
Nov 18, 2021
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We've visited here a few times now and it never fails to disappoint. I love the themed play sessions they do such as Jurassic and Halloween. We've booked to go back for Christmas. The kids (3 and 5) really enjoy it. There's so much to do and the staff are fantastic with the children. Great value for money and lovely food choices available. Highly recommended this hidden gem!!!
Lianne Colebourn
Sep 17, 2021
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Mary Coulborn
Aug 28, 2021
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My daughter absolutely loves it. So much for young kids to do, sandpits with toys, water play, construction play, soft play, indoor and outdoor bouncy castles, endless slides, go karting, tree house...it really is play heaven for them. There's a cafe and plenty of places to sit and eat. For the price it really is fantastic.
Jamie P.
Feb 10, 2021
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Linda M.
Aug 18, 2018
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This was our first time here and we were there for about 3+ hrs. Good thing about this place is that my 3 yr old loved the play areas. He was so excited to be up high and go down the big fast slide. The food was ok but a bit pricey, and they tend to oversalt the fries. Yuck. Staff was nice. Cleanliness could be better, the bathroom barely had a working hand dryer and no paper towels. Some of the antibacterial hand foaming stations were empty. Arcade games were pricey and you barely got tickets from playing the ones that gave you tickets. Oh and the heat. It was so warm in there and none of the
Linda F.
May 03, 2018
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Was there last weekend for 2 yr old birthday party. had small private room. My biggest complaint is the heat...oh my goodness it is really really warm in there. The pizza is meh.....our hostess was very attentive and friendly. One little one in the group managed to meet the elbow or knee of another kid and ended up with bloody nose and the staff was all over it. They checked her out, gave her ice and was very 'kid friendly' with her. Even brought her a stuffed toy and made her laugh. I thought over all it was a ok place to wear out the kids. Sofas in the play area could use an
Christine H.
Sep 22, 2017
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My kids loved the bounce house and the play structure. Samantha is fabulous, but has too many jobs to do all at once. They could use more staff and/or cross trained staff. After waiting 20 minutes to place a food order, one employee walked by and stood around explaining, "Sorry, I don't do food. Samantha will be with you in a bit."
Lj M.
Sep 05, 2017
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We took our two year old and infant for the first time. We enjoyed it. It was $10 for us to use the play area and arcade. The 'under 3' area was all she could use but it entertained her for quite awhile. We went on a Saturday and it wasn't busy at all so she could also be in the arcade without it being crowded. Pizza is a little pricey but it was pretty good. You can tell the foam toys, furniture and parts of the play structure were definitely warn. If they could get newer couches and spruce up the play area it would be 5 stars. We'll visit again. She had a blast for a solid
Jackie S.
May 05, 2017
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This place has awesome potential. Really, it does. What it's lacking is staff and a decent cafe. They have an ok variety and snacks and food- but be prepared to wait an hour for a grilled cheese. If this place bulked up their staff a bit- invested in a nicer cafe and just did some very modest updating, this would be the place to be for your littles. And some advertising. I just moved to Howell from the Eastside and had never even heard of this place. This place has so much potential!
Hollie K.
Mar 04, 2017
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Truly sad....this was a great place to go. We drive over an hour to get here. NOT anymore. The food is less for more money, they have raised their fees from $3-4 to $10 per kid! AND NOW THEY CHARGE THE PARENTS TO ENTER! really? One new inflatable......? The pads the kids land on are the same smashed down ones they have had for years! Don't get me started on the nasty couches I have to pay to sit on and the dust......just sad that such a great concept and business is now serious crap. We're done......looking for another play area.
Shanelle B.
Dec 17, 2016
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Really unhappy with the pricing. They charge $4 for Adults now. Would they like me to drop off my toddler and leave? They can already get my money with tea, coffee, snacks, etc. I have never seen a kids play place charge for adults before. Ridiculous. FYI - in nearby Brighton, the 242 community center has a free kids play structure.
Susie S.
May 19, 2016
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Review for Play:
My children (3 and 6) like to play here, and I don't mind bringing them. However, I feel like every time I come, the place gets dirtier.
Review for "preschool":
If you have ever been here on a weekday, you will notice that they have preschool located inside the building. Based on what I observed on one day, please, please do NOT bring your children here! The children seem to spend most of their time sitting around a small table, usually crying with absolutely no attempt to console them by the caregivers. The caregivers seem very young and have no control over the
My children (3 and 6) like to play here, and I don't mind bringing them. However, I feel like every time I come, the place gets dirtier.
Review for "preschool":
If you have ever been here on a weekday, you will notice that they have preschool located inside the building. Based on what I observed on one day, please, please do NOT bring your children here! The children seem to spend most of their time sitting around a small table, usually crying with absolutely no attempt to console them by the caregivers. The caregivers seem very young and have no control over the
Megan R.
Oct 04, 2015
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Went for the first time Friday night. Our two year old LOVED it! Lots for her to play on and do. She liked the options of going into the huge play area with the tunnel slides, or the bounce house area. Both areas were kept very clean, and even saw one of the staff going through the play areas with disinfectant.
They're a little under staffed, but were definitely trying to be on top of things at the registers.
Prices aren't bad for what you get either, food-wise.
We'll be going back again for sure.
They're a little under staffed, but were definitely trying to be on top of things at the registers.
Prices aren't bad for what you get either, food-wise.
We'll be going back again for sure.
Chad L.
Feb 20, 2015
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Very fun place. My 7 year old son and two buddies are having a great time. The play structure is humongous and amazing. Laser tag was fun to. The chicken strips and fries seem better than the pizza according to the boys. I thought the pizza was okay. Be sure to go to castaway Bay's website and print off any and all coupons very well worth. Heads up not everything takes tokens and not everything takes quarters. I would say negative would be either have all games take all tokens or all games take quarters but not both. Hopefully be back soon. One Side Note no outside food. You may want to bring
Heather K.
Aug 29, 2014
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Today we visited Castaway, and our experience was MORE then AMAZING!!!
The night staff was completely accommodating! My children stopped in to take advantage of the 4-9 pm Unlimited Laser Tag, Unlimited Bounce Houses, Unlimited Play Structure and pizza and pop for only $20.
The staff treated my children like queens as they wore them completely out playing along with the kids, (since it was a slow night) as they wanted them to have a memorable experience! My kids couldn't get enough as they had so much fun playing along with the teen staff, while they came home and talked about it all night
The night staff was completely accommodating! My children stopped in to take advantage of the 4-9 pm Unlimited Laser Tag, Unlimited Bounce Houses, Unlimited Play Structure and pizza and pop for only $20.
The staff treated my children like queens as they wore them completely out playing along with the kids, (since it was a slow night) as they wanted them to have a memorable experience! My kids couldn't get enough as they had so much fun playing along with the teen staff, while they came home and talked about it all night
Wanda L.
Jul 10, 2012
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Totally agree with Valerie G.'s assessment of the place. My kid is not in school yet and I totally forgot school was out for the general population for the summer. I thought going here midweek would be light in people. Hell-to-the-no. Two teenagers were running the front. The one register by the entrance one, would assume, would be strictly for admissions and moving things along. Not. Chick there was taking entry fees for a family of 5 AND their food/drink orders. Totally stupid and it made us wait far too long just to get in. Not fun if you have an impatient/antsy children waiting
Valerie G.
May 09, 2011
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On paper, this was a great idea.
My son is in a stage where he likes to "Go, go, go!" (His words, not mine) So a place with tons of slides sounded like his idea of paradise. Our mistake? Going on a Saturday afternoon. Their mistake? Only have airheaded teenagers on staff.
If you are looking for a place to let your children expel some pent-up energy, this is a pretty great option. I must say that the younger kids will get trampled by others if they try to use the bigger play area- so you would likely want to crawl along with your tyke.
It was pretty crowded - so there was a wait
My son is in a stage where he likes to "Go, go, go!" (His words, not mine) So a place with tons of slides sounded like his idea of paradise. Our mistake? Going on a Saturday afternoon. Their mistake? Only have airheaded teenagers on staff.
If you are looking for a place to let your children expel some pent-up energy, this is a pretty great option. I must say that the younger kids will get trampled by others if they try to use the bigger play area- so you would likely want to crawl along with your tyke.
It was pretty crowded - so there was a wait
