Clay Behavioral Health Center

Good lucky trying to get help. I’ve found one therapist I’ve ever connected/ loved other then that they can’t do their job.

Love it here! People are nice! My counselor is amazing and my Dr. is the best I've ever had! Highly recommend!

Ok as far as doctor's go. But they have the best case managers you you'll find anywhere! Very happy with the services.

I had a alcohol assignment done several months ago. It took the assessor a month and a half to finish the report and now 3 months in and still have not had any luck with them faxng the assignment to where it needs to go. I've called 6 times minimum to even get the assessment completed and have went there and called at least 6 more times to have it faxed. Everytime I speak to someone they have the same answer, that it will be handled and completed amd yet it still isn't. I've never had such awful service from a place. I would consider paying the extra money for a assessment and going somewhere people

Takes 2 or more weeks to get my sons prescriptions refilled! They called me and left a vm saying I needed to schedule a telehealth appt before they would write him another prescription and they won’t even answer the damn phone!

EXTREMELY UNPROFESSIONAL. The people that work here are tired and unmotivated. My appointment was canceled BEFORE THE DAY OF due to Latoya Davis. As she initially reached out as a reschedule, the day prior marked to my app. As I was at work, I didn’t respond. Figuring I’d still have my appointment considering she didn’t say she would cancel it. The day of my appointment she claims that I was a no call no show. Miscommunication is disreputable. Hope you guys figure it out.

My 3 children have been going to Clay Behavioral for over a year now and see Kimberly Norwicz. I cannot say enough about Kim. She is great with my children. They LOVE her. She is one of the best counselors my children have ever had! She really cares about them and stays in close communication. She is very professional and also gives me tools and suggestions to help with at home. Kim also takes into into consideration and handles each one of my children's needs proficiently.
In addition to Kim the front staff at Clay Behavioral has been awesome as well. I have never had ANY issues with them. The

This is extremely unprofessional. My son was scheduled to be seen a week ago and the clinic reached out to me the morning of to inform me that the provider literally called off within minutes of them calling me. I was taken back because I never had such a short notice of an appointment cancellation and I felt there was a disregard for the fact of the planning it took for me to get to this appointment. The caller told me that the provider would reach out the next day to reschedule and that never happened. I finally give them a call a week later to see what’s going on and they have my son down

Brought my daughter for an intake assessment. This appointment was made after they canceled my 1st appointment the day before. I moved stuff around schedule wise to make the appointment work that they had available, I even let them know I had a 1 year old who would have to accompany me.The woman started asking my daughter questions about what brought her in and why she was seeking mental health help. The woman taking the assessment was cold and emotionless. She eventually told me she couldn't do the assessment with my son there and I would have to find a sitter. This is after they canceled my first

They are slow in response to clients, and for prescritptions. Waiting two weeks for meds my son needs to function properly. They do not return phone calls. It is terribly managed and needs a make over. It just seems the poor and the sick continue to get the bottom of the barrel care. I guess something is better than nothing.