Our health insurance programs are committed to transforming the health of the community one individual at a time. Established to deliver quality healthcare in the state of Nebraska through local, regional and community-based resources, Nebraska Total Care is a Managed Care Organization and subsidiary of Centene Corporation (Centene).
Nebraska Total Care exists to improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally. If you are a Heritage Health member and have questions about Nebraska Total Care, you can reach Member Services at 1-844-385-2192 (TTY 711).
Nebraska Total Care exists to improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally. If you are a Heritage Health member and have questions about Nebraska Total Care, you can reach Member Services at 1-844-385-2192 (TTY 711).
Services
Nebraska Total Care promotes a culture of compliance that is committed to maintaining an ethical and compliant work environment and partnership with our contracted vendors. We provide information to help vendors maintain compliance with State and Federal Regulations, while staying connected with updates from Nebraska Total Care.
Reviews (9)
Dandy Lion
Apr 26, 2021
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Halee Glenn
Nov 10, 2020
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My mom has been waiting 2 years to be approved for a hip replacement. She finally got approved and her last scheduling appointment was a month ago. It was up to Nebraska Total Care to push everything through after that appointment. One day before her surgery, the Dr. office still hadn’t heard anything from them so her surgery had to be cancelled. I’ve tried to call them numerous times and every time I get cut off after waiting for 20 minutes. If I could leave 0 stars I would.
Toby Dog
Aug 24, 2020
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Kitty Mosley
Dec 31, 2019
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Ever since the new change, transportation has been nothing but issues and major stress.
Edit 1/18/2020:
I'd like to thank MTM for adding more and more unneeded/unwanted stress to my life. My mental health has gotten so much worse since they took over. I actually liked Intelliride for the simple fact that I could get a taxi within an hour and ½ by scheduling on their website. With MTM, you need 3 business days notice to get a ride. The picture I included, I scheduled 3 business days before the appointment and they STILL didnt approve it? That therapy appointment was desperately needed to calm
Edit 1/18/2020:
I'd like to thank MTM for adding more and more unneeded/unwanted stress to my life. My mental health has gotten so much worse since they took over. I actually liked Intelliride for the simple fact that I could get a taxi within an hour and ½ by scheduling on their website. With MTM, you need 3 business days notice to get a ride. The picture I included, I scheduled 3 business days before the appointment and they STILL didnt approve it? That therapy appointment was desperately needed to calm
Yolanda Westbrook
Dec 30, 2019
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Nebraska Total Care is not a good source for insurance purposes. There are too many pre-approval processes for normal doctor care visits. I would advise Nebraska to choose another set of providers to provide insurance needs to their customers. Total Care is not a good source. I would not recommend them for renewal.
Shannon Tee
Dec 19, 2019
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Cooper Dog
Nov 18, 2019
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My niece is schizophrenic. She had been followed by the ACT Team. Nebraska Total Care removed the ACT Team. My niece then refused to take her meds. She spiraled down to the point that she is now hospitalized. It's all about money. Nebraska Total Care is to blame for my niece not receiving the support that she needs.
Nancy Patoka
Jan 30, 2019
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NTC refuses to assist San Francisco hospital with out of state ER claim. I have been calling both NTC and the hospital for 9 months. Both take my statement, neither makes the necessary phone call to take care of the problem, which is simply a Nebraska Medicaid ID# for the hospital. Simply a number. NTC says they cannot pay the claim without the ID #. They say they cannot force the hospital to give them the ID#. But they've made no effort to get one. I'm stuck with a bill for $635 that I cannot pay, because NTC refuses to assist the hospital.
Jay Hall
Dec 21, 2017
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