Cardinal Couriers

My brother Chris Takach has abused and neglected his immediate family including myself and my children his niece and nephew. Chris knows that since the pandemic began my family became homeless and my brother completely ignores my cries for help. Chris only cares about his job. Cardinal couriers is more important than his family. Chris may be great at his job but he is a failure when it comes to his own children and immediate family. He chose to be just like his abusive and neglectful father. I chose to put my family first.

Critical: Professionalism, Responsiveness
Tired of Items not showing up when they are suppose to... always an issue. or a lame excuse. called at 10am . Had to leave a review to get a call back wish I had an answer for my customer. Let hope it shows up tomorrow.

Anyone debating whether or not to become a cardinal account customer, do it. Especially if you are a business owner who orders product and may need packages first thing in the morning. It is a great service, and I highly recommend it for getting things across Ontario very quickly!!! The vault option is a must!!!! Thanks Cardinal!

Critical: Quality, Responsiveness
Requested 2 weeks ago to get the lock changed on the vault as it does not work.
Today the driver left the vault unlocked with our package inside. I called the office at least 12 times and there is no answer.

Positive: Professionalism, Quality, Responsiveness, Value
Cardinal is my go to courier for next day AM service.
Always pick up and deliver on time. Very professional sales and customer service. Great pricing for the service provided. I would recommend Cardinal anytime to anyone.

Have been shipping with Cardinal for over 3 years now and have been impressed with their service. They provide a unique service of delivering overnight so the Customers have their products first thing in the morning which is huge in our industry.
Besides their drivers are very professional and very helpful , if we are not ready with our shipments , the driver goes out of his way to come back and scoop the remaining boxes.
Their reps are always checking up on us so if there is something that needs to be sorted out , they are very responsive and it's taken care off in a timely manner.
Josiah

Our company has been using Cardinal Couriers for years... we give them plenty of business but after countless bad experiences, not only with me but as well as my colleagues. Although it does not happen all the time, most shipment is okay. The problem is when they have an issue to be resolved they are responsible for a package and cannot provide clear answers. Consider it as the third strike although there has been more than 3 bad experiences. Today I will be considering never using them again in the future, personally. I would recommend to avoid this courier company. Worst one out there. lost packages

I am NOT surprised that I'm seeing alot of 1 stars with these reviews! Or that every reviewers experience with Cardinal Couriers has been and continues to be horrible just like my experiences have been! And not just once! Several times! Your company is the absolute worst courier out there, and everything that everyone has wrote is 100% true! You don't respond to our voicemails....your customer service representative are so used to complaints from us that you can tell they switch off when they're talking to you, and all you can offer back is one excuse after another! I honestly have lost track of

Should be zero starz. Everytime I have to rely on Cardinal I am let down packages are always late or lost. They constantly lie to you. The latest debacle is now going to cost me a 600 dollar rental bill all because they could not admit they had lost my parts in the morning and told me they were on the day run. Now its to late to get them shipped in from the other warehouse.

Unable to track packages. Driver attempted a delivery at my house mid-week while I was at work and left a slip to call, so I did. Got told to put a note on the door saying I was ok with them leaving it on the porch, which I also did. Nobody has returned to deliver the package and customer service has no idea where my shipment currently is or when it will be delivered.
Garbage customer service and even worse delivery ability.