Bryan Kratz is the owner and CEO of AG Pools & Spas, Inc. Born and raised in North Dakota, Bryan relocated to Las Vegas in 1994. In 2000 Bryan opened AG Pools & Spas. Bryan quickly developed an exemplary reputation, a strong following, and an excellent rapport with his customers. A strong work ethic, honesty, integrity, and punctuality are the hallmarks of Bryan's work style.
He believes in working until the job is done, and done correctly. AG Spas is still today, the most reliable and trusted Hot Tub Service and Relocation provider in the Las Vegas Valley.
He believes in working until the job is done, and done correctly. AG Spas is still today, the most reliable and trusted Hot Tub Service and Relocation provider in the Las Vegas Valley.
Services
We offer a professional repair service for your spa/hot tub. When you call us, you're assured of fair pricing and that your hot tub will be back up and running as soon as possible. We cover repairs on most major brands. AG Spas is unique in that we offer several different hot tub brands at 1/3 to 1/2 the price of a new tub with our large selection of used spas.
We offer a professional repair service for your hot tub - we have vast experience and knowledge so you are assured of fair pricing and that your hot tub is fixed quickly and efficiently, we understand you want to get you hot tub repaired and back up and running as soon as possible. Most of our repairs are performed in 1 hour with some going to 2 hours.
AG Spas connects buyers with premium hot tubs at a reasonable price with sales of refurbished spas. Our professional service team carefully evaluates and identifies existing or potential problems and repairs them in a controlled work area at our location. All of our refurbished spas are meticulously cleaned and decontaminated after the refurbishing process to ensure you are getting a safe and a reliable hot tub.
Reviews (18)
Tiffany W.
Feb 05, 2022
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There was a bit of a wait for scheduling but they were very responsive via email. The repair person Val was very nice and knowledgeable. Found it to be a bad pump. Took a little over a week to order part and come back out to replace. He accidentally switched one of the wires for the jets after replacing pumps but came out the next day and easily fixed it. Overall good service would use them again for any future repairs.
Debbe Sussman
Jan 30, 2022
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Had a great experience with this company. Both individuals who came out Jason & Ace were so professional and friendly! My 15 year old spa that basically sat unused for a year looks brand new! Ace even restored the cover after it sitting exposed to the sun and rain for all those years. Would highly recommend this company. Not cheap but well worth the money spent!
Dwight Finney
Dec 05, 2021
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Joyce Z.
Nov 17, 2021
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I wanted to finally give AG Spas a review thats been long overdue. Ill make it short since i dont have much time on my hands. Ive had them service my spa 2x now. First service was to fix my spa LED lights that were not working. Second service was when my jets 2 werent working. Both times were an amazing experience with them. Theyre prompt with time and communication. Any time my spa needs attention, i will only trust AG Spas
Ata T.
Oct 18, 2021
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We are moving to Las Vegas and in the process of purchasing a home. We decided to get a hot tub. We have been in many hot tubs, but never owned one.
Saw on Yelp! AG Spas, almost 5 star reviews, and decided to go take a look.
Walking in, the place was quiet, no customers, smallish showroom. Joe came out and greeted us, answered all our questions, very patient, very knowledgeable, not pushy at all.
Well, to make a long story short, we pulled the trigger! Sundance seems to be industry leading in quality and stands by their products with a good warranty. Joe hooked us up with everything
Saw on Yelp! AG Spas, almost 5 star reviews, and decided to go take a look.
Walking in, the place was quiet, no customers, smallish showroom. Joe came out and greeted us, answered all our questions, very patient, very knowledgeable, not pushy at all.
Well, to make a long story short, we pulled the trigger! Sundance seems to be industry leading in quality and stands by their products with a good warranty. Joe hooked us up with everything
Ryan M.
Aug 02, 2021
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Matt Francis
Jun 27, 2021
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I would drive pass AG spas all the time and decided to stop in one day. I met with the owner and he was friendly and took time to help answer all my questions. They held the spa I wanted and the delivery and instal were perfect. They even had Ace come by a week later to do a complete orientation on how to use the spa. Everyone was super helpful and is very kind!.
Richard Moody
Jun 18, 2021
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Renee Barney
May 23, 2021
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Robert Spannagel
Mar 19, 2021
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M. & M. Sr M. & Mn Sr
Jan 27, 2021
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Vegasniceguy
Dec 24, 2020
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I have done business with AG Spas for many years. Originally, it was just servicing my spa. Jason was fantastic about explaining what was needed and efficiently repairing our spa. The pricing was always reasonable. We bought a used spa cover when our original one blew off and broke. On one service call, Jason said to repair my spa would be quite expensive. He suggested that I should come and look at some of the used spas they had for sale. I worked with Brian, the owner, who was extremely helpful and honest. I ended up trading my spa in and purchased a refurbished Master Spa that looked virtually
Robert S.
Oct 30, 2020
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Richie R.
Aug 08, 2020
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I had an older SPA transferred from one side of town to the other. The crew took care of the SPA as they moved it in and out of each yard. They re-connected it and we discovered a new problem. Jason tried a few troubleshooting scenarios and attempted to provide the best option to repair our older SPA (discontinued parts). The SPA was eventually fixed and has since worked like new. I would use AG SPA again. Thank you Jason.
John Morrison
Jul 05, 2020
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Critical: Professionalism
ACE IS SIMPLY AN AMAZING TECH AND HUMAN. He is professional, nice, caring and hard working to name a few things. Now the office staff mainly Stephanie is rude as hell and does not care about customers at all. If it wasn't for Ace I would have looked elsewhere because of the rudeness of Stephanie.
ACE IS SIMPLY AN AMAZING TECH AND HUMAN. He is professional, nice, caring and hard working to name a few things. Now the office staff mainly Stephanie is rude as hell and does not care about customers at all. If it wasn't for Ace I would have looked elsewhere because of the rudeness of Stephanie.
Sally O.
Jan 11, 2020
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Nanci P.
Sep 24, 2019
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I had a spa pump replaced today and wanted to take a moment to acknowledge the excellent service I received. Joe was my repair person and he was great. Appointment scheduling was simple and straight-forward with excellent communication, on-time arrival on the day of service and great results . Now I'll be ready to enjoy my spa...just in time for the cooler weather. Thanks!
Shanna W.
Jul 18, 2019
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I inherited a 20yr old hot tub. All appeared ok, but I had a small leak at a gasket. Robert came out and showed me how that small leak had fried the heater. He replaced and gave the whole unit a once over. Very pleasant to deal with. He even gave me a quick lesson in how to keep the chemicals right. Honest and fair.