My Spa Fix LLC, a Marquis and Clearwater Spas Dealer, strives to provide all of their customers with the best service possible at the lowest prices and rates. No one likes to haggle so we offer rock bottom prices and rates from the start. We fix all makes and models of above ground, portable hot tubs and swim spas.
Customers can expect their spa to be fixed within 1 to 2 service calls. In addition to spa repair, we sell the best Hot Tubs money can buy. You wont find better deals and pricing anywhere else. We also offer new spa financing and test soaks by appointment. Please Contact Us or visit our Service Rates or our Hot Tub page for more information.
Customers can expect their spa to be fixed within 1 to 2 service calls. In addition to spa repair, we sell the best Hot Tubs money can buy. You wont find better deals and pricing anywhere else. We also offer new spa financing and test soaks by appointment. Please Contact Us or visit our Service Rates or our Hot Tub page for more information.
Services
Jet designs, jet locations, components and pump locations are subject to change w/o notice. All dimensions, weights and volumes are approximate. Measure your spa before making critical design or pathway decisions. Prices are subject to change with out notice and all sales and services are final. Customers should contact us for more details.
The diagnostic rate covers driving to your location, diagnosing the issue with the spa, and providing a written quote. It is also the hourly labor rate for the area. If the job can be repaired on the same day and within the first hour, no labor charge will be added to service call. Every Hour after the initial day/hour is pro rated in 15 min intervals.
Hot Tub Filters - let us take the stress out of finding the right filter out of the thousands available. Measure the width (diameter) of your old cartridge across the outside edges of the end cap at its widest point to the 16th value. Measure the length, from outside of end cap to outside of end cap.
What is the best Hot Tub to buy? There must be over a thousand brands of portable spa's and they vary greatly in quality, design and materials. Most dealers don't or can't display all their spas. 1 I have an older spa, how much is a service call to check it out? Companies who have invested in their own service department will carry more parts and have lower prices and faster service.
Diagnostic Rate - $160 The diagnostic rate covers driving to your location, diagnosing the issue with the spa, and providing a written quote. It is also the hourly labor rate for the area. If the job can be repaired on the same day and within the first hour, no labor charge will be added to service call.
Reviews (17)
Cal Spas Sacramento
Oct 17, 2021
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Our company utilized My Spa Fix services for one of our customer's. The company was prompt, professional, excellent communication and great service rates. They were able to identify and resolve the issue for our customer on the first visit. We would recommend their services to anyone in their service area looking for hot tub repair.
Kelsey Gregg
Oct 08, 2021
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G. Fi
Jul 06, 2021
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They showed up with my new hot tub at noon, ready to get to work. I considered this a complex job, because they had to lift the old hot tub out of the deck, where it had been set on a foundation, and then the deck was built around it. They also had to cut the deck, since the new spa was slightly larger than the old one. Finally, the had to move the new spa up a long hill, onto the deck, and then lower it into the hole.
I couldn’t be more pleased with the result. They are definitely experts at what they do. From start to finish, it took about 3 hours to complete all the work, fill the spa, and
I couldn’t be more pleased with the result. They are definitely experts at what they do. From start to finish, it took about 3 hours to complete all the work, fill the spa, and
Rc
Jun 28, 2021
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Their appointment system is by texting which is difficult. Office person scheduled our Fix on a Monday 8am-Noon, and told me we were the only appointment in that time slot so we would be the first appointment for that day. So one would think it would be close to 8am, right? Maybe 9am? I asked several questions about the time. I waited for them until 11am. Called the office and got their machine saying they are closed on Mondays. Hmmmm So after waiting 3 hours, I had to leave to take care of my grandchildren. Just after leaving, one of the guys calls to let me know they are there. That they had
Jeannette Smith
Nov 29, 2020
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We were so happy with the work that was done on our spa. The guys practically rebuilt it. It’s nicely updated and running like a charm. I highly recommend Spa Fix for any of your spa issues. They tell you exactly what needs to be done how much it will cost and how long it will take. They did this to a tee.
We will always use them from now on.
We will always use them from now on.
Dinah H.
Nov 21, 2020
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Our search for Spa Repair definitely ended here with Steve Kwon from MySpaFix who came out to repair our Jacuzzi on Monday, Nov. 10, 2020. Within the hour, he was able to determine what was wrong and replaced necessary parts to get our spa up and running without upselling us things that we don't need. Mr. Kwon is very knowledgeable on all levels and worked very quick and efficiently to get the job done. Customer service from start to finish was outstanding. From scheduling the appointment and asking questions by text... all were responded to in a professional, timely and helpful manner. We
Jerry Emery
Sep 29, 2020
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We found Steve and his staff to be friendly and efficient. Prices were fair and more than competitive. In addition to sales, they provided quality information on how to use their products and completed installation, as well. We highly recommended Steve and the My Spa Fix, in Oakdale, Ca for sales and service of your spa.
Rick M.
Sep 17, 2020
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It's really important to me to SUPPORT LOCALLY OWNED businesses. Because of that, I patiently waited 2 weeks for my appointment. This shop is HEAVILY booked. They service an extremely large geographic area with just 1, two man team. All that aside, they do the job right the 1st time! They don't try to up sell or offer repairs that aren't needed. The $$$ rate is very reasonable. I have used them twice in 3 years and have been extremely happy with the professionalism and well detailed & explained service/repairs. The shop is small, closed Sunday & Monday's, and sufficiently
Maria D.
Sep 02, 2020
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Rebecca Isensee
Aug 21, 2020
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The team at My Spa Fix goes above and beyond in every sense of the word! The service is always great and Steve and team are very proactive about making suggestions and giving us helpful hints to keep our spa in tip-top shape! Peggy is out of this world when it comes to helping us remember when service is due and staying in touch with any sort of billing or other details. Wouldn’t trust my spa to anyone else!
Liliana Flores
Jul 29, 2020
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I am so grateful to Peggy and the guys. They helped me win my $1700 claim with my home warranty. Peggy is such a sweet person and really went the extra mile for us. They were very knowledgeable and efficient. Very happy with the service. They were even allowed to make the repairs which made me feel so much better. Definitely glad I found them.
Randy O.
Jul 17, 2020
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Randy Osheroff
Jul 05, 2020
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Kathy R.
Aug 15, 2019
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We had an above 5 star service repair by Steve and Ruben on our indoor spa tub. They came prepared, well dressed and professional with all the parts and tools necessary to do the job in just about an hour. I would recommend them for all your exterior and interior spa needs. Thank you for your time and talents My Spa Fix.
Misty T.
Feb 20, 2019
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I'm going to give these guys a good review based on customer service alone , even though they weren't able to do the service I'm looking for. I have contacted every pool repair company on Yelp today within 30 minutes of where I live. I was given a lot of lame excuses why companies weren't able to even schedule me an appointment (long story short, I have an old piece of equipment and people just aren't sure how to help me)... I've hit a lot of dead ends today and have dealt with a lot of people who just don't want to make the effort.
Steve took some time of out
Steve took some time of out
Rebecca I.
Mar 11, 2018
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Huge fan of this company! The owner, Steve, came out to help us with our Jacuzzi that needed a lot of help as we are new to California and new to owning a Jacuzzi. He was able to drain it for us, clean it, refill it and re-program the remote that we couldn't get working. Peggy, back at the office, has been wonderful in staying in touch with us and proactively scheduling future appointments. I can't say enough about how pleased we are with both Steve and Peggy's competency and customer service. It is out of this world! Highly recommend!
Chris W.
Feb 21, 2017
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