Erdogan Gezer and Sarah Matters established Larchmere Oriental Rugs in 2001 on the promise of providing customers with the finest quality rugs available. Erdogan purchases every rug carried in the store - each one-of-a-kind and handmade with most being made from hand-spun and hand-carded wool using organic and vegetable dyes.
Customer service is integral to the way Erdogan and Sarah conduct their business. By educating clients about their rugs, visiting them in their homes, and helping clients select just the right rug, Erdogan and Sarah create long-standing relationships with them. Erdogan has been in the Oriental rug business for over 40 years, starting out cleaning and repairing rugs for antique dealers in the U.S.
Customer service is integral to the way Erdogan and Sarah conduct their business. By educating clients about their rugs, visiting them in their homes, and helping clients select just the right rug, Erdogan and Sarah create long-standing relationships with them. Erdogan has been in the Oriental rug business for over 40 years, starting out cleaning and repairing rugs for antique dealers in the U.S.
Services
Larchmere Oriental Rugs carries the widest selection of rugs in the Midwest, from new to vintage and antique. We have rugs in both traditional and contemporary designs as well as transitional and abstract designs. All are one-of-a-kind and, since we go on buying trips three-to-four times per year, our showroom is constantly being replenished with new rugs.
Not only do they present a breathtaking array of rugs in many styles, sizes and colors, they are also experts at taking care of the rugs one may have purchased at their store or elsewhere. Sometimes I wish I had a bigger house so that I could justify buying more rugs from them. At Larchmere Oriental Rugs we pride ourselves on our unique hand washing service.
Larchmere Oriental Rugs has thousands of rugs in stock, in a variety of sizes, colors and designs - both contemporary and traditional. We can help you find just the right one-of-a-kind rug for your home. Now we can start showing you rugs we think will work for you and your space. We also explain how the rugs are made - each rug in our store is handmade and most are made from hand-spun and hand-carded wool using organic vegetable dyes.
Reviews (12)
Mariya Snizhko
Sep 23, 2020
Report
Connor Herr
Aug 19, 2020
Report
Andrew Douglas
Jun 17, 2020
Report
Having needed a new rug, and wife was truly getting on my back, I surprised her and brought her here to browse their selection. As I am lacking knowledge in this area, I inquired about a few of the rugs, differences between rugs, tapestry (noticed a few hanging), and a couple more. While my wife thought all of them were beautiful, the pompous retort and lack of involvement towards assisting us was surprising and appalling. I'm not sure if she was assuming due to my age or ethnicity that this wasn't the store for me, but immediately (also took approximately 2 minutes before even addressing us although
Donna
Jun 10, 2020
Report
Nicholas Plentovich
Oct 30, 2019
Report
Laura B.
Feb 20, 2019
Report
AVOID Larchmere Oriental Rugs! ASTONISHINGLY RUDE co-owners, to an extent that it's amusing to see them in action. They behaved with hostility toward me last week when I stopped by to shop for 2 mid-to-large rugs (1 of which I bought yesterday from somewhere else - a reputable rug broker in NYC). I've bought multiple oriental rugs for my homes three different times - once during a visit to Istanbul (Turkey), once in San Francisco from a very reputable rug broker, and once at an online auction site that has good merchandise. Each time with the OTHER rug brokers, it was fun buying the rugs
P. B.
Oct 20, 2017
Report
Rayleen N.
Sep 18, 2017
Report
A++++ to this shop. Thank you Larchmere Oriental Rugs! Recently I brought in three antique rugs for cleaning. One was a fine large antique rug that my old cat had several "accidents" and despite trying over the counter products to remedy the situation, all failed. I then found moths in this beauty and the two others. After talking with the owners, we decided to clean and treat the rugs for moths and urine staining. I can not tell you how impressed I was when the rugs were returned! Absolutely beautiful. Silky, soft, no bleeding of color! I almost thought I had to throw out these beauties but they
Mike B.
Feb 07, 2017
Report
I am new to the Cleveland Heights area. I drove by the shop many times and decided to stop in and take one of my rugs to be cleaned. Like many other reviews, I was greeted by the nasty, barking poodle. I am a huge dog lover so I tried to let the dog smell me so as to calm the dog down. The dog never stopped yapping. If this was my shop, I would keep the dog at home. Then, I encountered the equally as nasty male owner. He was so unbelievably rude. He scoffed at my rug because it is a wool machine made rug. I did leave it there for cleaning despite my annoyance with the customer service.
Jonathan S.
Aug 04, 2015
Report
Normally, I don't post reviews, but in this case, I was so put off by the owner, I felt obligated to. We came to the store on a recommendation. We're from Ann Arbor, and are looking around for a good nice Persian rug for our living room.
We were greeted by the owner and a yappy obnoxious poodle. I didn't mind the dog, but the English woman we encountered (I'm presuming the owner) acted as if she didn't have the time of day for us, even though there was no one in the store. I mentioned what we were looking for in terms of color, region, knot count. And she seemed even
We were greeted by the owner and a yappy obnoxious poodle. I didn't mind the dog, but the English woman we encountered (I'm presuming the owner) acted as if she didn't have the time of day for us, even though there was no one in the store. I mentioned what we were looking for in terms of color, region, knot count. And she seemed even
Helen G.
Feb 08, 2015
Report
The only reason I'm not giving this store one star is because they do have an impressive selection of lovely rugs. But if you're expecting customer service, you're not going to get it here. Like another reviewer mentioned, you're greeted at the door by a little yappy poodle who rubs his butt all over the rugs in the store. Then after we mentioned a price range (which may have been modest, but certainly not out of the realm of possibility), the owner literally laughed in our face and proceeded to turn his back on us as if we were not even worth his attention. Maybe we aren
Anne K.
Nov 15, 2014
Report
I have been buying rugs from these folks for years, and made several purchases. They are willing to bring rugs on site, and are extremely helpful in selecting the appropriate rug, style, etc and stay within budget. They will also allow you to upgrade and trade in if you bought your rug there, and its in good condition. I have had rugs cleaned there, and they are predictably perfect. They are not high pressure, and there is plenty of inventory. They seem as invested in making you happy with your purchase as making the sale.
