If your Volvo needs attention, this is the place. I am proudly driving a 2006 Volvo (it's 2019) and the only reason that I am driving safe and happy is the care of Cutting Edge. Kim is the best - so responsive and so honest! The best service in Santa Fe! This shop is great! They took care of my old truck and got it safely back on the road.
The care and level of professionalism is second to none. I will happily return here to have more work done to my work truck, my personal car and my wifes car. Thanks to this outstanding team of quallity individuals, I can rest assured that my safety and my familys safety will not be jeopardised due to lack of compitance.
The care and level of professionalism is second to none. I will happily return here to have more work done to my work truck, my personal car and my wifes car. Thanks to this outstanding team of quallity individuals, I can rest assured that my safety and my familys safety will not be jeopardised due to lack of compitance.
Services
Cutting Edge Automotive in Sante Fe, NM, was opened by Chad Williams in 2011. Chad has been in the automotive industry since 1999 and previously worked as a Volvo Master Technician. He took auto repair classes for 4 years in high school and took his first class for auto body repair and never looked back.
Cutting Edge Automotive LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Cutting Edge Automotive (505) 983-7636 if you have any issues in accessing any area of our website.
Reviews (20)
Bill Moore
Feb 04, 2022
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Alfredo Chavez
Jan 25, 2022
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Cutting Edge is a hidden gem in town. They diagnosed my car and told me exactly what was wrong. They even fixed it the very next day even though they were booked all week. They were very friendly and thanks to them, my car is running stronger than ever. I definitely will be back there and I'm glad I found a honest Auto repair shop.
Allyson F.
Jan 18, 2022
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Discovered Cutting Edge when my local Volvo dealersship closed its doors. What a great find. The work is always professional, prompt and courteous. Also, I might add, friendly. Scheduling has never been an issue, and the costs are quite reasonable. The bottom line is that I find them incredibly trustworthy.
Scott Parkinson
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Value
After a terrible experience with Santa Fe Chevrolet, we had our Silverado pickup towed to Cutting Edge. The whole experience with them was superb, 5 star. Thanks for reminding me what service should look like. Would take my vehicle to them again in a second.
Services: Exhaust, General repairs & maintenance, Computer diagnostics
After a terrible experience with Santa Fe Chevrolet, we had our Silverado pickup towed to Cutting Edge. The whole experience with them was superb, 5 star. Thanks for reminding me what service should look like. Would take my vehicle to them again in a second.
Services: Exhaust, General repairs & maintenance, Computer diagnostics
C. Procter
Oct 22, 2021
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Cutting Edge seems competent but overcharges for inspection and brake repairs. I was quoted $850 and told that this included front brake repairs, a headlight tweak, and a necessary oil change, which albeit high, I agreed to. To their credit, they did reduce the inspection fee. However, a month later my oil light went on. I called, and the manager stated that they never did an oil change nor included it in the quote. Essentially, I felt like I was tricked into a high quote, believing it included an oil change, and the manager told me this never happened. Dodgy...
Ralph Bartlett
Oct 04, 2021
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Replacement of thermostat housing. Cutting edge $300 cheaper than any other mini Cooper mechanic in the town of Santa Fe. Very surprised. Mechanic of the future for my 2012 mini Cooper Coop S. Repaired in a matter of hours. Even drove 5 MI to pick me up at my house to pick up my own vehicle. Even got a $30 discount for being a first time customer. What more could I ask for? If there were 10 Stars cutting edge would get them. A very satisfied customer.
Tricia Chacon
Sep 14, 2021
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Chad is very knowledgeable and kind! His shop is big and so clean! His office staff are also kind and knowledgeable !! I’m having differential and suspension work done on my fj with a 6” lift. He’s guiding us along and fixing details our last mechanic has missed. His pricing seems fair and there is a explanation for everything! We’re picking his brain now about some upgrades! So glad we found cutting edge! If u have a lift and need work on your 4x4, and live in Santa Fe, talk to Chad, he’s quality!!
Annie Campbell
Aug 17, 2021
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L. A. Jones
Jul 03, 2021
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While traveling through Santa Fe our Cayenne needed service. We read the reviews for the Cutting Edge Automotive and were delighted. We went in to make an appointment and we were appalled with the front office representative. She had a half shirt that you could see through without a brassiere and piercings in that area. Her low cut jeans revealed lower pelvis tattoos. This was Very unprofessional needless to say we were disgusted. We found another repair shop that I will also review for the great prompt service. Cutting Edge was a disappointment.
Ben S.
Aug 07, 2020
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Aparna H.
Mar 18, 2020
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Stephen K.
Dec 18, 2019
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I just returned home from picking up my vehicle, a 2009 Mercedes ML320.
Kim helped me so much on this repair!
Chris, the mechanic, is the greatest!
They were efficient!
They were knowledgeable!
They were fair!
They were prompt!
Cutting Edge is THE place to take your Mercedes.
Stephen Knauer
A Very Happy Customer
Santa Fe, N.M.
Kim helped me so much on this repair!
Chris, the mechanic, is the greatest!
They were efficient!
They were knowledgeable!
They were fair!
They were prompt!
Cutting Edge is THE place to take your Mercedes.
Stephen Knauer
A Very Happy Customer
Santa Fe, N.M.
Don G.
Jul 28, 2019
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Clip joint. Brought my BMW X3 here with a transmission issue. After it was there for days I kept calling and finally had to go into the shop. They (specifically Kim) told me it needed a whole new trans for $6500. She claimed there was a "notice" about it and they replace them all the time. I asked for the service notice but they never showed it to me. Took it to Ian's garage, he confirmed there was not service notice like that at all and he repaired it for $1200. Lost my $140 diag fee. Total clip joint.
Jordan C.
Dec 31, 2018
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Gaia R.
May 09, 2018
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I happened upon Cutting Edge by (seemingly) mistake while looking for a different place to charge my air conditioning in my new-to-me 1997 Subaru Outback.
Kim took me in right away and a very cool gentleman named Fred worked on my car for me while I watch the goings on in a busy automotive service writer's life and chatting with Kim about our mutual love of dogs (including the resident short-haired Pointer) and small dogs, pit bulls and cattle dogs.
Everything was an extremely pleasant experience for me and the price was quite reasonable for the quality work the performed. They have earned
Kim took me in right away and a very cool gentleman named Fred worked on my car for me while I watch the goings on in a busy automotive service writer's life and chatting with Kim about our mutual love of dogs (including the resident short-haired Pointer) and small dogs, pit bulls and cattle dogs.
Everything was an extremely pleasant experience for me and the price was quite reasonable for the quality work the performed. They have earned
Joan K.
Jan 12, 2017
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I have been a customer for several years, but since Waylon is no longer an owner, things have gone downhill. I have spent several thousand dollars this year alone and things are still not fixed properly. To boot, I feel they have been dishonest and taken advantage. Kim is difficult to deal with and has an attitude which makes it unpleasant to communicate with her. I have never been treated so badly by any business. I will never return and recommend no one do the same.
Meghan H.
Dec 09, 2016
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I was going through a tough time... and to top it off, my Volvo was having transmission issues. Another repair place recommended Chad at Cutting Edge. They explained everything well, and told me what needed repaired now vs what could wait. They not only put in a new transmission, but took the time to test it out. It's been a month, and their repairs resulted in a noticeable difference in my car. Excellent customer service, and excellent repair work. They are pros.
Matt S.
Jul 21, 2016
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Robert P.
Aug 07, 2015
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Philip B.
Aug 27, 2014
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I though I was totally out of luck. My Porsche 911 broke down and AAA said they would not tow it because it had been lowered. Then Chad walked up and asked me what was the problem? I told him and he reassured me that he could fix my problem and have me on my way the next day. Their shop was two blocks away and he even gave me a lift to my hotel.
The next day the parts came in, the repair was done and I was on my way to California.
Great service and a great company to do business with!
The next day the parts came in, the repair was done and I was on my way to California.
Great service and a great company to do business with!
