Leisure Time Inc. is a retailer of outdoor/indoor living products. We sell products that improve your health, heat your home, and make life a bit more luxurious. We opened our first store in Idaho Falls in the early 70's and followed up with another location in Boise in '93. Our two locations have similar product lines and, more importantly, great employees who embrace our "customer first" company philosophy.
Our two locations, in Idaho Falls and Boise, increases our buying power with manufacturers and wholesalers. We are constantly looking to improve. A strong belief in continuing education has us sending our techs to school on an annual basis. To personalize your shopping experience, please choose the Leisure Time Inc. store nearest you.
Our two locations, in Idaho Falls and Boise, increases our buying power with manufacturers and wholesalers. We are constantly looking to improve. A strong belief in continuing education has us sending our techs to school on an annual basis. To personalize your shopping experience, please choose the Leisure Time Inc. store nearest you.
Services
The pinnacle of comfort, design and performance, Caldera's Utopia Series hot tubs are simple to maintain and unmatched in luxury. Known to many as the leading fireplace and hot tub dealer in Idaho, Leisure Time Inc. has become much more in recent years. Our primary focus is Indoor + Outdoor Living - providing customers with products that improve health, happiness and quality of live.
Reviews (17)
Shannon Winslow
Feb 03, 2022
Report
I’ve had the pleasure of working with Kamiron, Monte, and Joe at Leasuretime.
Let me just say that sometimes things don’t go right at no fault of anyone. I purchased a white trekker upon arrival the stove did not work, I immediately called Kamiron and they sent someone out to fix the issue. Unfortunately the issue was not easily fix and new parts were needed. I continued to have issues with this pellet stove and each time, I was quickly and easily able to get ahold of my sales representative. They sent out a knowledgeable team member to try and resolve the issue, the stove would work for a
Let me just say that sometimes things don’t go right at no fault of anyone. I purchased a white trekker upon arrival the stove did not work, I immediately called Kamiron and they sent someone out to fix the issue. Unfortunately the issue was not easily fix and new parts were needed. I continued to have issues with this pellet stove and each time, I was quickly and easily able to get ahold of my sales representative. They sent out a knowledgeable team member to try and resolve the issue, the stove would work for a
Libby Rubier
Jan 23, 2022
Report
Troy Gustafson
Jan 20, 2022
Report
Jake Hiatt
Dec 24, 2021
Report
We promptly purchased a propane stove in September. Your salesman Dave helped us out in finding us a stove. We purchased a stove that needed to be ordered due to accessories we chose. Stove was ordered in and installed a couple weeks later.
Before the stove was installed I called Dave and left an extensive voice mail with questions in what the installers need for a successful installation. I am a professional builder myself, so I was remodeling the area that we would have this insert installed. The question pertained to clearances, with concern to fire hazards. Needless to say Dave NEVER called
Before the stove was installed I called Dave and left an extensive voice mail with questions in what the installers need for a successful installation. I am a professional builder myself, so I was remodeling the area that we would have this insert installed. The question pertained to clearances, with concern to fire hazards. Needless to say Dave NEVER called
Jim Roberts
Dec 16, 2021
Report
Leisure Time is the worst. We spent over $8000 with them on a new fireplace. Months later, now that we are in the winter season and it would be REALLY nice to use our fireplace, we can't.
Why? Because apparently Leisure Time takes months, maybe years to complete an install. I'm not sure because they still haven't finished our installation.
You can call them - they won't answer or will try to dodge you. They won't return voice mails. To date, I don't think they have ever shown up when they said they would... it is always "We'll be there next Tuesday!", and then Tuesday comes and goes. Then it
Why? Because apparently Leisure Time takes months, maybe years to complete an install. I'm not sure because they still haven't finished our installation.
You can call them - they won't answer or will try to dodge you. They won't return voice mails. To date, I don't think they have ever shown up when they said they would... it is always "We'll be there next Tuesday!", and then Tuesday comes and goes. Then it
Ben Marx
Sep 29, 2021
Report
Joel Kliebe
Sep 28, 2021
Report
Very grateful I went with leisure time. Recently remodeled our 1950s bench home- I was on a budget and a time crunch- The crews were able to come in under both! David Daniel was our point man- took time to answer all of our questions and was well informed. Thanks to the install crew as well- you guys did an excellent job.
Peter Jensen
Jun 24, 2021
Report
I recently experienced a loss of heating of my 10+ year old Caldera spa.
I contacted Leisure Time for assistance. The repair was somewhat complicated but repairman Jack and office staff especially Sylvia stuck with the repair until it was completed. They were punctual with visits and pricing was very fair. Communication with Leisure Time was easy. I rate their service as FIVE STAR and will definitely be using them in the future.
I contacted Leisure Time for assistance. The repair was somewhat complicated but repairman Jack and office staff especially Sylvia stuck with the repair until it was completed. They were punctual with visits and pricing was very fair. Communication with Leisure Time was easy. I rate their service as FIVE STAR and will definitely be using them in the future.
Jamo S.
Dec 15, 2020
Report
Garbage. If 0 was an option they would have gotten it. Absolutely 0 support after the purchase of your fireplace. Had a warranty issue and was told "you have to contact the manufacturer". Then what's the point of them?? Why didn't I just buy it from the manufacturer?
Also, good luck getting them to answer a phone call. 3 voicemails later I just decided to show up. The laziness and unwillingness to help from the staff is shown heavily.
Avoid at all costs
Also, good luck getting them to answer a phone call. 3 voicemails later I just decided to show up. The laziness and unwillingness to help from the staff is shown heavily.
Avoid at all costs
Penney M.
Oct 24, 2020
Report
Stephen V.
Jun 06, 2019
Report
5 stars. From when we first came in browsing to delivery of our tub we were treated great the whole way through.
Casey(salesman) did a great job explaining features and differences in models, as well as other brands out there, he was a wealth of knowledge. Also, he never pressured us to buy or to upgrade to a higher line. On top of that we ended up breaking 2 of the cover clips on the first day(not a part flaw, my wife tried opening the hydraulic cover and the back snaps were still on) and Casey hooked us up with new clips. We ended up choosing a Caldera Niagara tub and it fits our needs perfectly
Casey(salesman) did a great job explaining features and differences in models, as well as other brands out there, he was a wealth of knowledge. Also, he never pressured us to buy or to upgrade to a higher line. On top of that we ended up breaking 2 of the cover clips on the first day(not a part flaw, my wife tried opening the hydraulic cover and the back snaps were still on) and Casey hooked us up with new clips. We ended up choosing a Caldera Niagara tub and it fits our needs perfectly
Robert F.
Apr 04, 2019
Report
Amber J.
Jan 14, 2019
Report
I had to call in 3 times. The first 2 times I was transferred to a cell number where I left a message and never got a call back. The 3rd time they contracted out to Gem State Fireplace Co. It's been 4 weeks later and nothing has been done. Go with Cody's Appliance, they are professional, courteous and prompt.
Tawny M.
Jan 24, 2018
Report
Bill J.
Dec 21, 2017
Report
We bought a gas fireplace this past summer and had our old FABCO wood burning insert removed. Those men did a great job removing it cleanly. We ordered a nice gas log set with a remote control which we really like. The issue was having to have their gas line install guy come out 3 different times as his install kept being rejected by the city code inspector. This caused my wife having to take off work 3 times to meet them at the house. After 10 days... Finally, the gas line passed and the log insert guy came out to install. He was very customer oriented and helpful. I have now been trying
Kay T.
Nov 19, 2017
Report
I was extremely impressed with how with how responsive the salesperson was when I initially called. My unit was ordered promptly and installed right on schedule. This sounds like a 5 star review doesn't it? Not so fast.
Initially I was told that the charge covered everything several times. This was not the case. There was an additional $180 charge for a new cap. Okay, I understand things happen. So I approved the additional charge.
During drywall the installer kept telling that there is sky showing in the chimney. It was approximenty a 6 inch diameter around the chimney pipe. We had rain
Initially I was told that the charge covered everything several times. This was not the case. There was an additional $180 charge for a new cap. Okay, I understand things happen. So I approved the additional charge.
During drywall the installer kept telling that there is sky showing in the chimney. It was approximenty a 6 inch diameter around the chimney pipe. We had rain
Jule E.
Oct 12, 2017
Report
This company also repairs the wood/pellet stove they repair. I purchased my stove from them years ago. I called them approximately 10 times for just a yes or no question about a part. This what happened.
1. Made contact with service dept after 10 calls. Ed, the person who I had purchase the stove from.
2. Explained the part I needed. Because I figured they would have the know how. Identified the stove numbers.
3. Response was: we have over 400 calls per day. We are busy. We dont carry that that part, because it's not made anymore. If you get on your computer and look it up yourself you will
1. Made contact with service dept after 10 calls. Ed, the person who I had purchase the stove from.
2. Explained the part I needed. Because I figured they would have the know how. Identified the stove numbers.
3. Response was: we have over 400 calls per day. We are busy. We dont carry that that part, because it's not made anymore. If you get on your computer and look it up yourself you will