Rather you have a minor scratch or a salvage vehicle, our certified and experienced staff will ensure the highest quality work possible. If you are trying to restore a classic hobby vehicle or working with an insurance claim we will use the best method and the parts which are the best fit. In 1958, several years after returning home from the Korean War, Masano "Masa" Toguchi decided to open his own business.
He had been working for Mr. Richard Hashi, of Hashi Radiator fame, as the "Bodyman" for a few years and felt it was time. I've had the unfortunate case of having to have body repairs to my Honda Pilot twice in the last year. But Todd and his team have been amazing both times. The services at Toguchi's Body Shop is highly recommended.
He had been working for Mr. Richard Hashi, of Hashi Radiator fame, as the "Bodyman" for a few years and felt it was time. I've had the unfortunate case of having to have body repairs to my Honda Pilot twice in the last year. But Todd and his team have been amazing both times. The services at Toguchi's Body Shop is highly recommended.
Services
M. Toguchi Body Shop Inc. will ensure our customers' peace of mind through trust, empathy, and integrity while delivering outstanding customer service and a world-class repair of their vehicle. In 1958, several years after returning home from the Korean War, Masano "Masa" Toguchi decided to open his own business.
M. Toguchi Body Shop is Maui's largest family owned repair shop. Since 1958, our first priority has been to provide a safe vehicle for all of our customers. Rather you have a minor scratch or a salvage vehicle, our certified and experienced staff will ensure the highest quality work possible. If you are trying to restore a classic hobby vehicle or working with an insurance claim we will use the best method and the parts which are the best fit.
Every repair comes with a possibility of setbacks. As we disassemble the vehicle we will have a more accurate estimate on the time required for a repair. On occasion, we discover previously unseen damage when we have a vehicle disassembled. Unforeseen damages can extend the time required to repair a vehicle.
Reviews (30)
Mariah Mossman
Jan 04, 2022
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Positive: Professionalism, Quality
Had to replace and repair my front fender and bumper after an accident. Bryce was professional, helpful, and knowledgeable. My calls were returned quickly, I was updated along the way with my repairs, and they finished a day earlier than expected. The finished product is flawless! Would recommend.
Service:Â Body & Trim
Had to replace and repair my front fender and bumper after an accident. Bryce was professional, helpful, and knowledgeable. My calls were returned quickly, I was updated along the way with my repairs, and they finished a day earlier than expected. The finished product is flawless! Would recommend.
Service:Â Body & Trim
Nancy W. Kahumoku
Jan 04, 2022
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Savage
Aug 21, 2021
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The attendant who took my phone call was polite and professional. After making my initial appointment, she texted me to with confirmation. When I arrived, I was greeted by a representative named Todd. In the same way, I was treated with the utmost respect and professionalism. He took time to answer any questions or concerns that I had about the repair issues that was needed. In the end, my truck was repaired, ON TIME, and they delivered everything promised. I have experienced several other auto body repair shops in Wailuku and I highly recommend this one over the rest.
Hailey Butcher
Jul 31, 2021
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Alan Lee
Jul 23, 2021
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I, through my auto insurance company 21st Century Farmers Hawaii, have used Toguchi’s Body Shop and Collision Repair Specialists twice. On both occasions Todd has been very helpful and professional. Toguchi’s provides excellent service and the repair work is suburb. I feel their charges are fair and they don’t rip-you-off . Both the service and quality of workmanship exceeds my expectations. To me, I think they’re among the best I’ve experienced in this line of work and service.
Kristen Lawlor
Jul 03, 2021
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I had such a great experience working with Brent, Trina and the Toguchi team. I never thought having my car hit could turn into such a positive experience! My car looked brand new when I picked it up, with a fresh coat of wax and beautiful repaint job. You could never tell there were any scratches and dents prior. The customer service was amazing and someone would always get back to me within the hour. They also worked great with Geico and the rental car service which was very helpful. I would highly recommend Toguchi to anyone needing body work!
Joyce Spencer
Jun 24, 2021
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Jaren Otani
Jun 20, 2021
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David T.
May 22, 2021
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Nicki K.
Mar 20, 2021
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As always, EXCELLENT service from Brent and his awesome team at Toguchi’s! They provide a professional, seamless experience from beginning to end. Their work is always flawless. The team is friendly, helpful, provide great communication and quick turn around time. Nice to have peace of mind knowing my car is in good hands when doing business with them.
Fran M.
Nov 20, 2020
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Got in a bit of a bender and Allstate sent me to M Toguchi Auto Body; it was a pleasure to do business with such and up-front and honest shop. As an older woman, I have seen many a slick/slop job operation especially in the automotive industry...gotten to the point where I can ~smell~ them (one of the superpowers you get as you age!!). Todd gave me a straight forward opinion (looked like a Total) so I'm back with Allstate doing the Estimate Dance and, when we're done, I'm taking all my bent Subaru to Toguchi!!
ps I saw there were a few 1 star reviews here and just wanted to say
ps I saw there were a few 1 star reviews here and just wanted to say
Kawika Marko
Nov 09, 2020
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Wendy S.
Apr 28, 2020
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After being rear ended I thought it was going to be difficult finding a good quality honest body shop especially since there aren't too many to choose from on the island. M Toguchi Body Shop was one of the shops the other party's insurance suggested. I'm very happy they were the one I chose. Besides Todd being very professional and pleasant to work with, he took care of everything from contacting me as soon as they got word from the insurance company to schedule the estimate (I didn't have to call them), to the completion of the job and everything in between. He kept me updated
House H.
Apr 05, 2020
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Bryce and Todd were excellent to work with. A young new housemate drove my husbands new 4 Runner into my 2918 Lexus, so both cars needed to be repaired! They ordered parts, kept us posted, coordinated well with the insurance company, were right on time with the body work jobs, and washed both cars then vacuumed! What else can anyone want? Obviously I highly recommend them. The new office admin clerk Trina was also very efficient
Cristabella C.
Dec 22, 2019
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Diana I.
Nov 14, 2019
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Nilmar P.
Oct 31, 2019
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Mike Y.
Oct 06, 2019
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When I discovered a scratch on my bumper, I was first filled with rage as I searched for the animal who had done this to my precious car. After my rage had subsided I called Bryce at Toguchis because when it comes to body work they are my number one choice due to their professionalism and the quality of their work. Sure your friend might be able to do it cheaper, but they're also using a carpentry hammer, wadded up newspaper mixed with glue and a can of spray paint. Toguchis has the best equipment money can buy and the best techs on the island. My was returned looking like it just rolled off
Naomi L.
Jun 10, 2019
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Amii P.
May 03, 2019
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Very professional staff (thanks Bryce!) and exceptional work done here at M Toguchi Body Shop. This place does get booked out, but to me that's a good sign. My minor fender bender was handled well, things went smoothly and as planned. Bryce was patient with me when I asked the same questions more than once lol...memory issues I guess! They were flexible, helpful and personable. I highly recommend them.
Kathie M.
Apr 20, 2019
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Haku K.
Jul 02, 2018
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Before making calls I read a few reviews as you might be doing now and instantly chose to go through with Toguchi body shop. Todd helped me along the way, he was very clear on everything and made it make sense to someone who has no idea about the technicalities. Enterprise works alongside so having that set up before and after really helped relieve the pressure of doing everything (which I really just needed to show up and pay.) This was my first accident and I was going into it thinking it was going to be stressful, but to be quite frank i didn't feel any stress. Todd and the team at Toguchi
Cathleen M.
Nov 07, 2017
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I'm so happy to be able to write this review because I can't say enough good things about M. Toguchi Body Shop. My Lexus was hit by a hit and run driver who did over $7,000 damage to my car. Needless to say it was a very stressful experience. I was really concerned that my car wouldn't look or feel the same after it was fixed, but now that I have it back, I can't believe how perfect it looks! It looks like a brand-new car. Todd the service manager is a gem to work with. He went above and beyond to explain everything to me and couldn't have been nicer or more helpful. He
Stephen D.
Sep 20, 2017
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Mercedes B.
Sep 15, 2017
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Bryant A.
Jul 07, 2017
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Got rear ended by someone so their insurance gave me a list of shops who I can go to. I asked around through the power of social media who's the best and the majority of my friends recommended Toguchi Body Shop.
Estimates by appointment only.
The whole process went by smoothly. Todd was very friendly and helpful. Despite having difficulty contacting me through my cell phone, he was able to contact me through email.
My vehicle got repaired sooner than promised. They did a beautiful job and I would highly recommend their services. You will not be disappointed!!
Thank you Todd and the rest
Estimates by appointment only.
The whole process went by smoothly. Todd was very friendly and helpful. Despite having difficulty contacting me through my cell phone, he was able to contact me through email.
My vehicle got repaired sooner than promised. They did a beautiful job and I would highly recommend their services. You will not be disappointed!!
Thank you Todd and the rest
John I.
Feb 03, 2017
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Anna S.
Oct 15, 2016
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Just got my car back from Toguchi's and am very very happy with work they did! This is not my first time taking my vehicles to them, I've always been impressed with the work they do and how sweet all the guys are in/out of office. Can tell they enjoy what they do, and are good at it! My favorite detail was they cleaned/washed my car before I came to pick up. That left a huge impression with me, highly recommend them!
Lynelle W.
Jan 10, 2015
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Vince N.
Jul 23, 2013
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Unfortunately I've had to take almost every car I've owned here, due to the fault of others, and they always do an awesome job.
OFFICE:
Staff are friendly. You normally have to set up an appointment time in order to get an estimate which isn't a bad thing. It's good to have order.
BASEYARD:
Naturally cluttered but not in the messy-sense, which I think says a lot about the business.
WORKMANSHIP:
All of my vehicles have been repaired very professionally and with no over-spray on parts that weren't damaged. Repair time was comparable to others.
OVERALL:
Great bodywork
OFFICE:
Staff are friendly. You normally have to set up an appointment time in order to get an estimate which isn't a bad thing. It's good to have order.
BASEYARD:
Naturally cluttered but not in the messy-sense, which I think says a lot about the business.
WORKMANSHIP:
All of my vehicles have been repaired very professionally and with no over-spray on parts that weren't damaged. Repair time was comparable to others.
OVERALL:
Great bodywork