Mike has worked in the residential heating and air conditioning industry for 31 years. He began as an apprentice and has progressed through the ranks to the management level. Mike holds an NC H3 - Class 1 Mechanical License. Mike is a resident of Fletcher, NC, and he and his wife, Tricia, have two daughters.
He enjoys his church, Biltmore Church and enjoys spending his time hunting and fishing and traveling with his family. Mike enjoys serving his community and the mission work that Gentry Service Group participates in locally and internationally. Alan is a native of Buncombe County and resides in Leicester with his wife and 3 children.
He enjoys his church, Biltmore Church and enjoys spending his time hunting and fishing and traveling with his family. Mike enjoys serving his community and the mission work that Gentry Service Group participates in locally and internationally. Alan is a native of Buncombe County and resides in Leicester with his wife and 3 children.
Services
For half a century, the experts at Gentry Heating, Inc. (now Gentry Service Group) have been delivering top-notch cooling and heating installation and repair service to the Asheville, N.C., area. Our certified technicians have experience performing heating, furnace, and AC repairs on all kinds of equipment in both residential and commercial settings.
You can't trust the heating system in your home or business to just anyone. You need a company you can depend on to be honest and professional - a company that's more concerned about building relationships than pushing for a sale. Gentry Heating, Inc. (now Gentry Service Group) is your furnace repair and heating installation company.
At Gentry Service Group (formerly Gentry Heating, Inc.), we strive to provide your home or business with high quality and affordable heating and air conditioning systems. As a service to our customers, we offer several specials, and air conditioner and furnace rebates to help reduce the costs of maintaining and operating your heating and air conditioning system.
Keep cool and comfortable all season long with the help of the pros at Gentry Heating, Inc. (now Gentry Service Group) We've been providing air conditioner repair and AC installation throughout the Asheville area since the 1960s. When you need healthy air and dependable service, turn to Gentry Heating, Inc.
There's nothing like a full functioning furnace or heat pump to keep your family warm throughout the winter months. To keep those systems in good working order, you need a knowledgeable and reliable heating contractor. At Gentry Heating. Inc. (now Gentry Service Group) we've been the Asheville area's heating repair specialists for over 50 years, and we'll be happy to bring our expertise to your home.
Reviews (13)
James Parks
Jan 20, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Albert was very professional and knowledgeable. He replaced a motor in one of our ductless Carrier units and cleaned every component of the unit. We are very pleased that he returned the unit to “like new” condition. Thank you Gentry!
Service: Repair HVAC
Albert was very professional and knowledgeable. He replaced a motor in one of our ductless Carrier units and cleaned every component of the unit. We are very pleased that he returned the unit to “like new” condition. Thank you Gentry!
Service: Repair HVAC
Fonzie Crain
Jan 20, 2022
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Lies and more lies. Turned my emergency heat off and said they would be back to fix it, 2 weeks later, nothing. Called them this morning and they said the service tech was on his way to my house. 2 hours later, called them back and was told that the service tech would call me. 2 hours later, called them back and they said they would come to my house and fix the problem when it got warmer. Lol 😆 what a joke of a company. Used to be a good company but not anymor. So sad. I'm recuperating from cancer and it's very cold in my house. Thank you Gentry heating for nothing
Teresa Arpin
Jan 11, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Gentry is our total provider for HVAC! We have confidence in their work and trust their recommendations. They have installed systems and provide regular maintenance. The same technician comes every time; he knows us and our systems. I could not give them higher praise!
Services: Repair HVAC, HVAC maintenance, AC maintenance, Installation
Gentry is our total provider for HVAC! We have confidence in their work and trust their recommendations. They have installed systems and provide regular maintenance. The same technician comes every time; he knows us and our systems. I could not give them higher praise!
Services: Repair HVAC, HVAC maintenance, AC maintenance, Installation
B. L.
Dec 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dont waste your time getting quotes from other people. Bill Sears was our Home Comfort Systems Sales/ Advisor. He matched our home with the perfect unit. Great guy! Our installation team was the best. Above and beyond!
Service: Install AC
Dont waste your time getting quotes from other people. Bill Sears was our Home Comfort Systems Sales/ Advisor. He matched our home with the perfect unit. Great guy! Our installation team was the best. Above and beyond!
Service: Install AC
Ashton Peters
Oct 29, 2021
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As a real estate agent, I have a lot of contact and communication with service professionals in the Asheville area and quality service always makes an impact on me. Albert at Gentry inspected a mini split system for a client of mine and was not only professional and on time, he was friendly and helpful. I had a lot of questions about the system and he didn’t hesitate to give me the “full rundown” of how the system worked. The home inspector happened to be there at the same time and we both listened as Albert explained things to us. I can’t express what a value it is to work with people
Debbie Gentry
Sep 29, 2021
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My experience with Gentry Heating & Air was awesome! Just for the record they are no relation to me and I never dealt with them before. They installed a ductless air system in our vacation home and then replaced our old units at our home in SC. They were very responsive, always on time and did what we expected. The crew installing our 2 units were so professional and had great attitudes. I would recommend them to anyone needing a new unit or any repairs.
Lila B.
May 28, 2020
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Our air conditioner went out the night before Memorial Day. After I called Gentry, John Connelly, the service man on call, phoned us within a few minutes and was at our home in less than an hour. He changed our compressor and in minutes, we had cold air!! I would highly recommend this company! Very professional and friendly!
Jamie S.
Jul 01, 2019
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We are very pleased with our new units. We got a heat pump and A/C unit and a split unit for our upstairs attic bedroom. They all work splendidly. The installation was pretty painless, though the technicians had to install both units in terrible weather. None of them complained but I know they were miserable. It rained and rained. I guess I should say it was painless for us. The techs really had a sloppy job and I know they went home covered in mud everyday. We have had a couple of questions since the units were installed this spring and, every time we called, someone has been out quickly. Everyone
Larry H.
Oct 09, 2017
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I was impressed by the technicians who serviced my units. Upfront about minor findings and very professional. Most importantly to me is that I trust this company to only do work that is required. The annual service charge is about 20% more than I had to spend in a significantly larger city for equivalent work, but I'm coming to expect higher rates in Asheville on many things...
Adrienne H.
Mar 29, 2017
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Requested a service call in January, 2017 when my system (which had never been serviced since the home was built in 2010) seemed to be struggling. Signed up for the service plan at that time and just had my first of two tune ups for the year from technician, Chadd Kittle. He arrived on time, was polite, focused, and completed the entire tuneup in about an hour. Very pleased and looking forward to a similar experience at my next tuneup in the fall.
Ellen L.
Jan 24, 2017
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Gentry installed the heating and cooling in our new house six years ago. Their employe who designed our system insisted that we did not need separate thermostat systems for the part of house over a basement and parts on a concrete slab. He stood by it when questioned if that would work. The result has been temperatures that are freezing in winter in our bedroom and bathroom, 10 degrees or more colder than the living room. We often have to supplement the heat in our bedroom with a space heater because of the difference. Heavy blankets on our beds aren't enough. We also have to heat our bathroom
Sahara M.
Oct 12, 2015
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I've used them every year just to do tune ups on my oil HVAC. I honestly haven't had any problems but they do take a long time to schedule each fall -- although i do wait till "busy season" to schedule so that is their reason. I haven't had any issues and my HVAC has worked great the past 7 years from having yearly tune ups. My only complaint is that i really don't think it should take so long to schedule a basic tune up and i may try a new company who can come out quicker.
Jon K.
Apr 29, 2015
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We recently had our entire HVAC system replaced by Gentry. The sales guy, John, was very knowledgeable and did a great job explaining what needed to be replaced and crafted a solution that best fit our house. The quote was slightly lower than the other two places we called.
The communication was excellent. We knew who was coming and when and they showed up on time and were clean and timely. The follow up was great since we had a filter on another system that needed to be replaced and they came back the next week, as promised, and took care of it.
I would highly recommend them if you need HVAC
The communication was excellent. We knew who was coming and when and they showed up on time and were clean and timely. The follow up was great since we had a filter on another system that needed to be replaced and they came back the next week, as promised, and took care of it.
I would highly recommend them if you need HVAC