Spa Palace is a family owned hot tub, swim spa, and game room business, operated by the same family since 1985. We have the most experienced staff in the area. Many of our key people have been with us for over fifteen years. They have the knowledge, dedication and thoughtfulness to make your shopping experience as relaxing as using the hot tub.
Spa Palace is the largest hot tub retailer in the state of Colorado and an authorized Biolab Platinum Dealer. In fact, we host many hot tub and swim spa shows near Denver in Westminster, Colorado Springs, Parker, Fort Collins, and Pueblo. Our service department stocks the largest inventory of hot tub and swimming pool parts and chemicals in Colorado.
Spa Palace is the largest hot tub retailer in the state of Colorado and an authorized Biolab Platinum Dealer. In fact, we host many hot tub and swim spa shows near Denver in Westminster, Colorado Springs, Parker, Fort Collins, and Pueblo. Our service department stocks the largest inventory of hot tub and swimming pool parts and chemicals in Colorado.
Services
At Spa Palace, we are committed to helping you live your best quality of life. Shop from a range of high-quality hot tubs, all season pools, and outdoor living products. The AQUA 100 is a prestigious awards program designed to honor the best pool and spa retailers in the business. With the right plan and design, you can give your backyard living space the transformation you've always dreamed of.
Are you the proud owner of an outdoor hot tub? Get the most out of your spa by ensuring that it's operating in peak condition. Our experts can facilitate and perform maintenance services to keep the water sparkling and jets running, so you can get back to enjoying your hot tub. For everyday care, use and maintenance, browse through our owner resources or take a look at our frequently asked questions.
Our experts at Spa Palace in Colorado want you to enjoy your spa to the absolute fullest. After we have helped you to find the best hot tub or swim spa for your lifestyle, we can help you continue to enjoy it for many years to come. If something isn't functioning quite right or the spa could benefit from regular cleaning, our experts are here to help.
No home or backyard is complete without a hot tub. Our modern hot tubs are crafted using an advanced design and some of the most durable materials available to the industry. You can find confidence in knowing that you can enjoy your hot tub experience for many years to come. We have a wide range of hot tubs for sale, so you can rest assured that the best one for your lifestyle is just around the corner.
Designed with your enjoyment in mind, the addition of a Jacuzzi Hot Tub can help to transform your lifestyle. Each Jacuzzi Hot Tub features an ergonomic interior and durable exterior, helping it to provide you with the ultimate spa experience for many years to come. Above all, each hot tub can be customized to meet your individual needs and wants, so that you can enjoy a stylish hot tub that compliments your backyard perfectly.
Reviews (12)
Jennifer McLelland
Jun 25, 2021
Report
The guy there name Joseph acted like he didn't have time for us. Just gave us a much of paperwork about hot tubs and left us alone. He said he needed to ask us questions to see what would be perfect for us, but he didn't even ask us. It's like he didn't even want to spend time with us. We left and went to another hot tub store where they we're welcoming and we're very helpful. We spend $13,000 there. Joseph lost alot in commission.
Michael Wahl
Dec 18, 2020
Report
If you are looking for a Jacuzzi, go see Joe at Spa Palace. After careful research of this product, we discovered that it is placed in most health facilities. I researched for months, before finally buying one. There is a You Tube video of a guy slamming Jacuzzi, and because of this You Tube, I was really hesitant to buy one. I showed Joe the You Tube video, and he took two hours explaining that the information on that video was entirely wrong. It was a competitor trying to slam Jacuzzi. Joe went through it step by step--was very calm and patient with me. He showed me that Jacuzzi has changed their
Darrell Cline
Oct 16, 2020
Report
Purchased a spa from this place that has the capability to run off 110 or 220. While waiting for the 220 we had two different technicians attempt to configure 110, only to find out there was a faulty pump. Well two weeks later the pump is placed in the spa and by this time we have 220 power ran to the tub. Here is where it gets interesting. The tech came out and plugged in the 220 to the spa. He attempted to leave prior to my coming outside and speak with him about the electrical and functionality of the spa but I managed to catch him outside putting away his tools. I asked him if I could speak
Stuart Findley
Aug 20, 2020
Report
Bought a Jacuzzi two months ago. Joseph the manager was great answered all questions tested my water, good job!. Set up went fine but when I turned the tub on the lights wouldn't work. Service rep came over to fix the problem but couldn't (he was not a great person). Two months later still no lights, not a huge issue but still not a complete produce.
Cindy B.
Jul 28, 2020
Report
Joseph is a kind and knowledgeable guy. He will go out of his way to provide service to customers. He has the products and service to keep you enjoying your spa, and a nice selection of tubs to choose from. He helped me with an unfortunate repair to my steps with new to me steps. I'll continue to see Joseph for all my spa needs, and I'll recommend him and the Spa Palace for all of your spa needs, also!
Sandi Howland
Oct 29, 2019
Report
The hot tub itself is great. The buying experience was great. It’s everything after that where our experience turned horrible! We purchased our hot tub in January. The wood sighting was damaged in multiple spots upon delivery. I was told at the time that it would take a few weeks to get replacement sighting in. It’s is September and they finally got all of the sighting replaced. 8 months to get this fixed is beyond ridiculous! The staff is very nice when you call them, but had I known it would take this long to get my tub fixed I would never have purchased from them. Sighting replacement is
Dmr O.
Jun 29, 2019
Report
What a helpful company! Spoke with Joseph. I have no experience with hot tubs, and we inherited one with our house. Joseph explained all of the options available for getting my hot tub running - everything from bringing a water sample to him tested for free to scheduling time for a maintenance person to come over and show me how to fill the tub. He was so helpful over the phone on a simple inquiry, I will absolutely give him my business in person.
Debbie B.
Oct 28, 2018
Report
While this place has a great selection, they have poor customer service. My hot tub was delivered missing the filter net. The delivery crew claimed they'd stop by within a few days to deliver it but never did. Now I've made two separate trips to their store to get one. First trip I was given the wrong net, the second time I was told they did not have them in stock. When I requested that they mail it to me when it came in stock, I was told 'I make you no promises, check back here in a week'. It would have taken minimal effort to drop the net in the mail so a customer who spent
Warren A.
Jun 22, 2018
Report
Corrie B.
Jan 14, 2018
Report
So helpful!!!! I didn't buy my hot tub from them but I wish I had. I came in to have my water tested and get advice on how to balance the chemicals and he did a test for free and explained everything I needed to do to get it balanced again. I also bought some awesome smelling stuff for the tub as well as chemical products. Thank you!!
Susie J.
Jun 02, 2016
Report
This spring we bought a used hot tub from another company, Alex of High Plains Pool and Spa for $2500. It was broken from Day 1 and he would not honor the 6 month Warranty. We finally called Spa Palace (with extreme frustration) and Mike, one of their amazing technicians, came the next day. He said it was obvious. One of the jet pumps was over heating and turning off and 2 other major things were wrong with it also. He fixed them also. The tub is working perfectly now. He said there was no way we could have broken it. Mike was extremely courteous and knowledgeable, and the office staff (Connie
Judy R.
Jun 25, 2015
Report
Poor customer service for tub service. Made an appointment, no one showed up. When I called to ask when they were coming, interacted with rudest person on the planet. Talked with the manager who sent someone out. Work was okay but I will never shop here again! Originally bought two hot tubs here and supplies. Was treated badly. I now am a satisfied customer of online supply company, Shepnell.com for filters and chemicals.