Hot Water

Mike was prompt and knowledgeable. He was able to diagnose and resolve the issue in a single trip. Very courteous and professional throughout. He even called after completing the job to share a maintenance tip!

Painless, delivered above what was promised. Richard Speights the plumber who did the job was top shelf. Would call again in a heartbeat! Thank You

Great Experience - responsive and easy to work with . I'm a Realtor and understand how to judge service providers and this is a good one!

Thank you Keith for your patience and awesome job on a tankless hot water heater install. thank you Jordan companies need more technicians like him awesome job thank you 👍👍👍👍. Too bad other companies aren’t as good ( patriot plumbing and heating)
👎👎👎👎.
“UPDATE “ 7/30/21 Well it’s been 2 1/2 years later.
Now I’ve been dealing with warranty issues on my noritz tankless 6 months of dealing with no hot water it seems to go out every weekend when nobody works or answers phones at this company so me and my family have to Indore and put up with no hot water.
This

As a former installer, I feel it's important to put the truth out there. DON'T. I write this not as a bitter ex employee, but as a tradesman who's really disappointed at the some of the work I signed off on.You should know the truth first. The owner, Keith is a mess behind the scenes. He claims to have a masters license, as a journeyman, his lack of practical knowledge was troubling. He will come out and give you a bid that is physically, totally unfeasible, meaning I'd eat up more of your time, trying to figure out what should be done to do it right. He doesn't order the right parts for the job

Had Adam and Matt out to install a combi-boiler. These guys took a lot of care to make sure the system works great and looks great. After the installation, they've checked to make sure everything is running smoothly and that we are happy with how the new boiler is running. They've worked very hard and we are happy with their service.

This is THE company to work with if you need to replace a water heater. The owner, Keith, knows his stuff. The back their work and guarantee their service. I had a little getting my hot water to come out of the upstairs faucet, and they had somebody there within 24 hours. Amazing company to have install, maintain or repair your water heating needs.

Kids poured water into the exhaust vent of our Rinnai tankless water heater and it stopped working. The first plumbers that came out had to call Rinnai tech support to figure things out, and then quoted me $5000 to replace the gas valve which they'd have to special order. David from Hot Water Now came the same day, tried cleaning out the unit first and when that didn't solve the problem he replaced the gas valve (he had the exact part in his truck!) for $350. He was very knowledgable and was willing to explain everything so I understood what was wrong. I would recommend this company to anybody

I hired Hot Water Now! to service my Rinnai RL75iN tankless water heater in August 2020. Everyone I spoke with, which included ownership, the front office and the technician went above and beyond. Communication at all levels of the organization was prompt and comprehensive. I want to give Mike Bailey (the technician) special recognition for his expertise and outstanding customer service. This is the first time I worked with Hot Water Now! and it will not be the last.

These guys are very honest and their prices are competitive. I called Done, Applewood, and Plumline. They all were $300- $450 more. Same tank same warranty. I wanted a tankless but they talked me out of it since I would never recuperate my investment. Plus since our water comes in so cold in the winter they aren’t as efficient as everyone things. Tankless is idea for warm year round climates.
Install team showed up 20 min early. Completed the job 1 hr before they said. Overall great experience.