Evergreen Softub
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Evergreen Softub
Evergreen Softub & Sauna is the largest distributor for the Softub brand in the United States as well as a leading nationwide ambassador for Jacuzzi Clearlight Infrared Saunas. Over the last decade, Evergreen has continually expanded its customer family and geographical presence, serving a vast swath of the American West with corporate offices in Kent, Washington, Phoenix, Arizona and Bozeman, Montana.

Our company's mission, in short, is to provide effortless solutions for relaxation, pain relief, and total-body wellness. Starting with the world-renowned Softub Portable Spa, Evergreen brings premium hydrotherapy to any backyard, beach house or bungalow with its high-density, memory-foam jetted spas that all weigh less than 80 pounds and plug into any standard 115V outlet.
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Day two in the sauna. You can't tell a whole lot from one day of use, but one thing I did find out almost immediately. I've had a bunch of aches and pains, I've got some tendinitis in one of my elbows from being a meathead. Evergreen Softub & Sauna is the largest retailer of Softub Spas in the USA.
For over 30 years, Softub, Inc. has heard happy owners describe our unique hot tub as the world's most comfortable, most affordable, most portable, most energy-efficient, and lightweight hot tub. Softub Spas are available in three different models, designed to meet your specific needs.

Set it on any semi-level surface indoors or out, on multi-story patios, houseboats, decks, grass, gravel ANYWHERE and wherever life takes you-your Softub will follow.Constructed of high-density poly bond foam Softub's can take some serious punishment. Not even hard kicks from a Muay Thai Champion, Stomps from an Elephant or Baseball Bat Whacks from homerun king are enough to stop a Softub from bouncing back.
Melt away your tensions at the end of a hard day, or start your day off right with the Softub 140 Sportster. With just a five-foot diameter, this 2-person spa is designed for maximum enjoyment in minimal space. This makes it ideal for balconies, patios, and even a small corner of your home. Perhaps the greatest thing about this is that if you change your mind, you can always relocate your Softub - and it's easy.
Our 4 person spa, the Sotfub 220 Legend, is truly portable, meaning you can enjoy a luxury soak wherever you go. There's no expensive installation, and with an empty tub weight of 65lbs, it's quick and easy to move around. This could mean chasing the sun by moving from the back yard to the front yard, bringing it in for the winter, or even taking it with you on a little vacation.
The Softub 300 Resort is the ultimate in luxury. This 6 person spa allows you and your friends or family to relax after a hard day and enjoy tranquility in the comfort of your own home. The Softub 300 Resort provides a therapy seat along with the comfort of barrier-free seating and the rehabilitative benefits of 5 adjustable hydrotherapy jets.
Reviews (18)
Eric H.
Eric H.
Dec 24, 2021
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My wife and I ordered a Softub from Evergreen last May and unfortunately we have had a very poor experience. Customer service was initially good but quickly declined. In addition, the unit was delivered defective and required a replacement part to be ordered from the manufacturer. I understand things happen, but it could have been handled much more professionally. As a result, I cannot recommend Evergreen Softub. My experience gave me the impression that they are primarily focused on the initial sale only.
Summer Reede
Summer Reede
Aug 25, 2021
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Professional, trustworthy, helpful, caring, informative, all to the max. This company is one of the best out there today. The tub they sell is one of the best investments I have ever made, and has made a profound difference to my life. I feel more than fortunate to have discovered the Softub, and the Evergreen Softub company. Please check out their website.
Michael Y.
Michael Y.
Feb 05, 2021
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Last year we moved to a new home with a nice 3rd floor deck that was screaming "put a hot tub on me". I looked around at many of the traditional places and determined the only way to get a traditional, heavy hot tub was with a crane that would require us closing a street behind our house, which the city would not let us do. A few months later, I saw a TV ad for Evergreen SofTubs that changed my life (minor exaggeration, but it was a good thing). SofTubs would not only fit in my space, but due to their light weight it would be trivial to get the tub into my third floor patio without
Jennifer Voss
Jennifer Voss
Dec 05, 2020
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Great customer service from the time we made our purchase. Eric delivered our tub himself, after they had trouble with their delivery truck. We live about 5 hours away from their location. He answered the approximately one million questions we had while he was here too. We recently had to send our motor in for a warranty repair. Eric told us that their repair facility had only just reopened after being closed due to Covid, so it would likely take 2 or 3 months for repair since they had a backlog. You never know how much you love something to its gone. Imagine our surprise and joy when Jennifer
J. T.
J. T.
Sep 26, 2020
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I've been a customer of Evergreen Softub for over three years.
Customer Service is Outstanding! Courteous, timely help and replies when needed. Expeditious shipping. Amazing Technical Support, always.
Michelle Stout
Michelle Stout
Jan 22, 2020
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After the big sale sucks. The office is only open M thru F. Only will open Saturday for a sale if a new tub. What about the customer who made the purchase and willing to drive 8 hours to make additional purchases (decking) oh no they can’t be open when it’s convenient for their customers. The customer has to take a vacation day to be there for their bankers hours. The lady I spoke to mentioned 5 times she would come in on the weekend for a new purchase. Or order online and the pay thru the nose to return if you don’t like the product. Excuse me, I’m driving 8 hours one way to touch and
Anne Niggemeyer
Anne Niggemeyer
Oct 29, 2019
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I had a positive exoerience with Evergreen Softub! Jennifer worked with me and was helpful throughout the process of purchasing my softub. She provided me with money saving suggestions and simple tips to help me better maintain my softub. I found Jennifer's general knowledge about softubs to be especially useful to me.
Doug B.
Doug B.
Oct 22, 2019
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It's hard to believe I've owned my Softub for over a year now. I cannot imagine NOT owning one! I average about 4 nights a week in my tub. It REALLY helps with my Restless Leg Syndrome (RLS). There's something about those hot bubbles and relaxing while watching the moon, stars, clouds, etc. that makes life great! It's my small way of "smelling the roses" in life. I use my tub in all types of weather and even bought a shading umbrella for when the rain is too unbearable. My favorite is lying in the warm tub while snowflakes fall and the area around the tub is
Pam W.
Pam W.
Apr 10, 2019
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I have to say we are beyond satisfied with the ENTIRE process of buying our Softub 300.
From the initial introduction at the Home Show to talking with Jennifer at the showroom, we felt our needs and questions were answered each and everytime.
The entire staff from Jennifer to Danielle to the deliver person who delivered out Softub answered each and every questions and did excellent customer service. Jennifer even met us after hours at the showroom to answer more questions. Made sure we had everything we wanted. Danielle was great with communication and staying in touch with us every step of the
Gminolli
Gminolli
Nov 23, 2018
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Not very customer oriented; I've called several times to talk to their service dept and unfortunately the attitude is less than helpful or willing to assist. I purchased my used ST-220 3 years ago from Evergreen and have had line leaks, a pump failure, and now electronic board issues (seems I was sold 2003 vintage). As as an engineer, I can and have repaired most of the issues myself (vs. the 1300 dollars they want), I just needed them to test the display board and they refused and told me I should do it myself. Whoaa . . . that sucks!!!
Wendy W.
Wendy W.
Mar 25, 2018
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We have had nothing but trouble with Evergreen Softub. The purchase and delivery are easy, what happens later for a $5000 hot tub is they want you to spend twice that continually replacing parts. Every time I have called them about something going wrong they tell me I am not maintaining the tub correctly. The tub lid failed because it is a taped together piece of crap and when I called about it breaking in half they told me I was not taking it out of the skin (the final coating around the foam and vapor barrier) and letting it dry out. How in western Washington are you supposed to take a foam lid
Heidi B.
Heidi B.
Aug 13, 2017
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So happy with our Softub and Evergreen Softub! We just love our Softub, we use it almost every day, in the summer we turn down the heat and take a cool spa.
We bought the show demo at the home show and then had to build a deck to put it on, so when they were ready to deliver it after the show we weren't ready to have it delivered. They held onto it for an extra month so we could finish our deck and have a place to put our new softub, we really appreciated that. Several months later we had an issue with the gaskets around the jets deteriorating. When my husband called to discuss the problem
Janet L.
Janet L.
Aug 05, 2017
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This is the worst company on the business side. They flat out lied to me at the homeshow. It has been one thing after another. I do not do business when companies have no integrity. They are very low with honesty and integrity. I wrote to the attorney general. They replied that the company was indeed on the wrong side. They said they could not help me that I needed to get an attorney. I'm still considering it because buyers have a right to honesty. I will never purchase from this company again.
Laura B.
Laura B.
Jun 03, 2017
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I've had my Softub for about 7 years and I love it. Everything about the ease of set-up and use is true. I was a single mom at the time I purchased the tub and mainly bought it for therapeutic reasons (I have mild CP), and it's become a small luxury that we've all come to appreciate. The downside, however, is there are not a lot of dealers around to help if something goes wrong, but we learned that Eric at Evergreen does his best to serve a huge region/area.

We keep our Softub outside and over time it developed a small leak in the motor. To save money on shipping, we hand delivered
Ryan R.
Ryan R.
May 15, 2017
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What a scam and a racket - BEWARE. WOW. Brought our T-300 Softub motor in to have it fixed; it had suddenly stopped working. Upon receiving it, Jennifer emails me and says "When you get a moment, can you tell me what issue you're having with your motor"? Meaning, she wants to know what the issue is. I tell her it just stopped working. We are then informed, after weeks of waiting and having to call and email back in, that they are saying there was rat infestation damage, which isn't covered by our warranty. How convenient. So now we're in dispute, and we're
The McVeighs
The McVeighs
Jan 13, 2017
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Service at Evergreen Softub is awesome! Spoke with Eric on the phone and he was able to answer my long list of questions. He knew all the answers and took the time to explain everything rather than trying to sell me products I didn't need. I'll be shopping here again in the future. Thanks, Evergreen Softub!
Judith Churchfield
Judith Churchfield
Sep 14, 2016
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We love our Evergreen Softub! We are 'seniors', and the tub is very easy to step into and out of, and the tub itself is very comfortable; no hard fiberglass to slip or slide around on! There's nothing like taking a long soak before bedtime, looking at the stars!
Melody Harris-Decottle
Melody Harris-Decottle
Sep 12, 2016
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My husband and I purchased our Softub at an event in Puyallup WA. We had been looking at hot tubs for years and nothing really grabbed us. We didn't think we wanted the hassle of the traditional and permanent hot tub. When we found the Evergreen Softub booth we were thrilled. We not only got a good deal, but with the knowledge that if and when we decide to move we get to take our portable hot tub with us, how could we not be thrilled. We chose to have our tub installed by Evergreen and it was so worth it. When we had trouble with getting our water balanced we called and Jennifer and the team were