Howell Cycle

No one working there has even the most basic customers service skills, walked in the guy sitting at the desk never said a word we stood there for about 5 minutes before we finally approached him for help. Owner was absolutely unprofessional showing us text messages including the drivers license of other customers. Then they pull the classic bait and switch. Told one price over the phone, get there and there's a bunch of surpise fees we weren't told about. Jim just acted like this was common knowledge and it's our fault that we weren't informed of any of this. Overall the attitudes of everyone working

It's seems like their bicycle service is backed up for months because they can only afford one guy to work on them all.. (job security vs. consumer)

Would not recommend this place, went to inquire on an Argo and ask about both new or used, the sales person clearly did not want to explain the manufacture discount on the model I was interested in, he was quick to say there are lots of ‘fees’ and frankly not all that interested in helping me, ended up at Kirk’s Supply and Matt was great to deal with and guess what no extra fees ! Loving the Argo

It's the worst customer service I have ever experienced by far. I understand that they don't want to work on my older Kawasaki. What I don't understand is why when I went up there with the part that was broken they wouldn't identify it so I could know what to search for. I asked if they could show the mechanic and they refused to do that. Apparently I have to book an appointment in August so he can look at it (it's May). I've purchased things there a couple of time's in the past and they seemed put out.. third strike your out.. Lost a customer for life. Pic is of the part off bottom of carburetor

I bought an Argo 6x6 Frontier from here in January. Mike was very willing to take the time with me and answer all my questions. It was Mike's willingness to take his time that helped me make the decision to buy my Argo from here. I would recommend this place. They do sell a lot of product over the internet so most of their customers are not local. Luckily, I am local. I am assuming their service is good too but so far i have not needed service yet. Seems like people either really like these guys or really don't like these guys. I think good communication is key and I got that from these guys. I

Came in itching to buy a side by side. Being there's a pandemic, it's a sellers market. We tried to find used and everyone one wanted almost what they paid, but w/ over 200 miles and 2 years old. We also didn't want to pay for other people's problems.After looking at several other recreational dealers, we finally came to the right dealer. We were almost ready to leave, and they pulled it in from outside. We're very happy we came at the time.

Found my utility vehicle. So so happy. There hasn't been stock in any shwrooms. I chose the Kawasaki Mule. 3 year warranty....good price, now waiting for delivery.

I drove out from Chicago with an old rowboat trailer to buy a 95 wr3 jetski. I am very happy. They assisted in modding the trailer and gave me pointers and off I went. Put it in the lake and the thing purrs first start, no choke needed. The shop guy is cool , rad racer type, I can tell he had his hand in this thing and it will last me for years. Pleasure doing business with you Jim, hats off man!

Very nice people great service,the place to go. Have lots of things to choose from and are great people.5/5 rating.You looking for a place in Howell go here they have the Kawasaki brand things.They're located by McDonald's and Vg's. These people are very honest and are awesome don't doubt that,come here prices aren't bad and they'll help you find anything and they'll locate you locally that has what they don't have.Go here if you want nice honest people. They deserve a higher rating than they get they don't bite swing in and check it out. They sell dirt bikes,ATV's and bikes and much more too.