Our Growth - Texas Pool Guy - We are a veteran and family-owned business and have been servicing commercial and residential pools and spas for many years. Initially, we began servicing only residential clients, but as our company and reputation grew, commercial projects started coming our way.
Our first-time customers continually become our long-term customers time and time again because of our expert staff and consistent service, choosing us for all their spa and pool servicing needs.Our business has steadily grown throughout the years thanks to the referrals of our customers. Our Commitment - We're committed to providing you with the highest level of service.
Our first-time customers continually become our long-term customers time and time again because of our expert staff and consistent service, choosing us for all their spa and pool servicing needs.Our business has steadily grown throughout the years thanks to the referrals of our customers. Our Commitment - We're committed to providing you with the highest level of service.
Services
Whether you need a one time special clean trip, or regular weekly route cleanings and maintenance or a drain and clean or acid wash, WE DO IT! Is your motor not working? Do you have a leak? Does your heater not work or do you want a heater? Maybe you just want a pool school to learn how to run your pool equipment and maintain your pool, WE DO IT!
Reviews (9)
Debbie Fuciletti
Sep 26, 2021
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DO NOT use Texas Pool Guy! The WORST pool repair place around! The Owner “David “ will not allow his employees to give out his number OR he will not call you, so you can never talk to him regarding serious issues with HIS business! After paying up front $700 to come repair our pump, it took them 6 weeks to come and I had to call constantly and left messages! Nobody calls back! They charge for parts not needed then you have to constantly call for refund!! I am still trying to get a refund for parts never used!!
So,because they took 6 weeks to fix my leak problem, it apparently caused water
So,because they took 6 weeks to fix my leak problem, it apparently caused water
Nancy Wright
Sep 04, 2021
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AHS sent them out due to problems with the filter. They said the manager opened up a repair claim. Ordered parts. No updates. No response to calls. Called AHS and no claim opened by the contractor. Also had a ticket open for heater and Texas Pool Guy said claim was denied. AHS representative confirmed this morning no claim was created and no denial as there was no claim. This is the fourth time AHS has sent them out. First 2 times no call no show for days. Calling the office the receptionist said they were coming out. No show. Multiple days. Then gave me an invoice for work needed and told not
N. Precourt
Aug 29, 2021
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AHS sent them out. No call no show for a couple days. No return calls after they finally showed up and gave me a quote. A new ahs service requested and part ordered. Have left multiple messages and still not heard a word. If AHS assigns them. Tell them to reassign you to someone else.
New update. Texas pool guy told us our repair request for heater was denied. AHS has no record of repair/parts needed ever submitted and no denial. The pool pump went down and they came out last week and submitted a replacement request. Told us that they ordered parts. No repair/parts request submitted tp AHS on
New update. Texas pool guy told us our repair request for heater was denied. AHS has no record of repair/parts needed ever submitted and no denial. The pool pump went down and they came out last week and submitted a replacement request. Told us that they ordered parts. No repair/parts request submitted tp AHS on
Colin Lange
May 28, 2021
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Don't hire these guys.
We had a leaking pool pump and I contacted American Home Shield to dispatch a technician.
Two gentlemen arrived a couple days later One being a trainee.) and the visual diagnosis was (Nothing was taken apart to inspect.) that the seal(s) were leaking.
Simple fix I was was told, just needed to order parts.
After a couple calls they returned to fix the leak 33 days later. Unfortunately they had misdiagnosed the issue and it was actually the seal plate that was cracked.
The technician suggested to my wife that they patch the plate with glue, as a new one would need to be
We had a leaking pool pump and I contacted American Home Shield to dispatch a technician.
Two gentlemen arrived a couple days later One being a trainee.) and the visual diagnosis was (Nothing was taken apart to inspect.) that the seal(s) were leaking.
Simple fix I was was told, just needed to order parts.
After a couple calls they returned to fix the leak 33 days later. Unfortunately they had misdiagnosed the issue and it was actually the seal plate that was cracked.
The technician suggested to my wife that they patch the plate with glue, as a new one would need to be
Jennifer Wilson
Nov 23, 2020
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I spoke with this company about starting weekly pool maintenance, I told them I had a few structural repairs I needed fixed in addition to the weekly maintenance. They said they sent my repair request to the owner and they sent me the automatic payment draft forms to fill out. I never heard from them again. I have called and left several messages, I sent a text message and even an email letting them know I had the repairs completed and I was ready to start weekly maintenance service. No reply, nothing. Obviously, they don't need any new business. Completely unprofessional.
Melissa C.
Jun 18, 2020
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Holly D.
Oct 23, 2019
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Robyn Summerlin
Oct 15, 2019
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CAUTION! After charging over $700 for repairs, TPG left without checking to see if the spa worked. It didn't, and he never returned phone calls afterward. My fault for hiring him without reading the reviews since several others have had a similar experience. Interestingly, two different sources say he operates under some name until the complaints or lawsuits pile up, then he starts a new company. Also interesting, another more-knowledgeable contractor came and fixed the problem with a new $12 circuit breaker!
Emma C.
Jul 19, 2017
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They deserve 0 stars. If you want to throw thousands of dollars away for these people to do literally nothing, then go ahead. They are formerly "Eden Pools". They would send a guy out every now and then who didn't do jack squat and now we have a green pond instead of a pool. Thanks Eden Pools/Texas Pool Guy/Whoever you are!