A Cozy Fireplace
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A Cozy Fireplace
What was the impetus for starting this business? My husband has been in the industry for over 30 years. He has worked for other dealers. And as you know, working for other dealers, you feel you can do it a lot better on your own. You want to do better. You want to address your customer's needs. You want to provide them with the customer service.

What's the best thing about being in Naperville? Eighteen years ago, Naperville was a booming area, and we saw a need. And people were asking for us. They were traveling to other locations. Greg and I, we thought it would be a great place to open a store, and we live about 20 minutes away from here.
Services
Vented or vent free, let our experts at A Cozy Fireplace recommend the right set for your home. A Cozy Fireplace is a distributor for Design Specialties, David Kimberly, Portand Willamette, Residential Retreat and Stoll. Gas and Wood stoves by Avalon, Fireplace Xtrordinair, Hearthstone, Lopi, Pacific Energy and Vermont Castings.
A Cozy Fireplace with showrooms located in Naperville, Crest Hill and New Lenox is always on the lookout for quality new team members. By agreeing to our terms, I certify that all of the information contained in this application is true and complete.

I understand that any misrepresentations or false information that I provide, either in this employment application or at any other time during the application and hiring process, may result in the disqualification of my application for employment or, if I am hired, in the immediate termination of employment at any point in the future.I understand and agree that this employment application does not guarantee employment on any terms.
If you are looking to beautify your home with the natural beauty of stone, contact the professionals at A Cozy Fireplace to make those visions a reality. Full-Face, Shelf, Wall Cabinets and more, A Cozy Fireplace will assist with your new mantel. Redefine one or many of your favorite spaces with a gorgeous electric fireplace.
Broilmaster offers more cooking configurations than your kitchen stove - including searing, grilling, broiling, smoking, slow roasting, indirect cooking, and even baking. Add a side burner and you can also count saute, boil, deep fry, simmer and reduction among your culinary vocabulary. Join the A Cozy Fireplace Email Club and receive Special Offers exclusive to club members.
How do I know if I need an insert or a fireplace? If you already have a brick or stone fireplace, or a factory-built fireplace, and you want to convert it to gas, then the most cost effective solution is an insert. If you are remodeling a part of your home that never had any kind of built-in structure, then you need a direct vent fireplace that does not require an existing opening or chimney.
Reviews (13)
Tom H.
Tom H.
Dec 10, 2021
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Called today to shop for 2 new fireplaces they answered the phone and made it very clear they were too busy for my business and couldn't talk now I didn't even get a chance to say why I was calling. Why did they even answer the phone ?

Oh well !
Pat Me
Pat Me
Jul 23, 2021
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The young man called before coming out. He was very professional and explained what he was doing. He was very clean and cleaned up after his work. Very happy with his work.
Steve Hammond
Steve Hammond
Feb 15, 2021
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The young men arrived on time and did a very near and efficient job of servicing our fireplace
Looks and works great
Highly recommend this company
Gail Riegel
Gail Riegel
Nov 02, 2020
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Just had them install a gas log and new door on my old fireplace. It looks beautiful and they did a fast and clean job. They were a pleasure to work with! I love the remote control and am using the “new” fireplace all the time. No more smoke, hauling logs, or cleaning up ashes! Best $$$ spent ❤️
Julie Smith
Julie Smith
Jan 28, 2020
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Our neighbors recommended “a cozy fireplace “in Joliet as they had a very good experience with this company ..... so we took their advice and visited and met Suzette , the owner and found her to be extremely knowledgeable and helpful because we knew nothing about gas fireplaces !
Suzette , knew exactly what we needed in our circumstances ! We were very happy with the instillation and love our new gas log fireplace !
We highly recommend Suzettes’s a Cozy Fireplace .
Julie Smith
Mollie P.
Mollie P.
Nov 28, 2019
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I had a gas start wood burning fireplace and wanted a gas log, when I went to the store there wasn't a lot of explanation given to me about how they worked and only 3 options, I'm not super picky so I got the nicer looking one and scheduled for installation, the installation was pretty fast, but right away the installer told me that my gas pipe was too long and it cost $75 to cut it, I had pictures of my current fireplace on my phone when I went to the showroom, I'm not sure why nobody told me this at the time or that it might be an issue, gave them $80, was not offered any change
Dragonbird Shawn
Dragonbird Shawn
Jul 14, 2019
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Very nice people, lots of choices and they take the time to make sure you have all option choices for making an informed decision!
M. P.
M. P.
Feb 18, 2019
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Our gas fireplace was already installed when we moved into our new house and I went to A Cozy Fireplace to get a kit and finish the setup so we could use it. They were helpful in explaining what I would need and making sure to help me understand how I should set it up and what steps to take. They provided me extra materials because I wasn't sure about a few of their questions and when we ended up not needing them, we had no problems with them accepting the return, as promised. Two years later, we haven't had any issues and are happy we were able to support a local small business!
Stephen Taylor
Stephen Taylor
Dec 02, 2018
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I bought a stove 8 years ago the first FebruaryI had I my electric bill doped $200.00. We have total electric heat the bill the year before was warmer bill was $237.00 the same month a year later with the stove in was colder snd the bill was $37.00.
John E.
John E.
Nov 05, 2015
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I checked the reviews on Yelp prior to my visit a few weeks ago so needless to say I was a bit hesitant to stop in. I thought, what the heck--each person has their own experience. And here was mine.

I dropped in on a Friday about mid-day. Not one customer in the store and was greeted at the desk by a fella named Kelly. Told him I was interested in a wood burning insert and he mentioned he was an architect and not a fireplace expert of any kind. Well that's perfect--at least he'll be able to answer all my architectural questions that I don't have. He seemed generally distracted
Theresa L.
Theresa L.
Oct 16, 2015
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I already had an existing fireplace with a small tile surround, but I wanted it to be all stone and be a signature focal piece in the great room. I went to the showroom and Greg gave me sample stones to bring home to see how they looked in my room. Then, he came to my house to go over the choices I made and was a huge help in having me make the right choice for my house. He placed the stone and mantle order and everything showed up on time when he said it would. Leo and Jim were sent out to install the stone and mantle. They were very skilled and knowledgeable in choosing the stones to go
Brittany B.
Brittany B.
Jun 20, 2015
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I did not have a fireplace installation like the other reviews. My mother and I came here looking for some accessories for my dad's fire pit. The man that was there was really nice, and he was very helpful. My mom and I were looking for a few things that we could not find anywhere in store (pokers, etc.) for a fire pit, and we found them here. We also were looking for an incredibly specific kind of rack to put in the bottom of it, and the man working there showed us what we had and gave us a few other suggestions on what might work better for what he need. I'm sure we'll come
Inshu K.
Inshu K.
Feb 26, 2015
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Awful communication! We bought a house that has a fireplace installed by Cozy. It's been having some problems - my husband emailed and called Kelly (male that answers the phones) and we did not hear back for a week. I decided to call myself on feb 11th. Kelly told me the senior technician would call me soon to discuss the problem . Yesterday , February 25th, I decided to call again - as this process of getting in touch with the technician had taken a month . Kelly answered again and told me the technician had my number and was planning on calling me today by 5 pm. He has not called. I quit