The Stove Shoppe
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The Stove Shoppe
The Stove Shoppe is a full service Hearth Specialist offering Sales, Installation, Service, and Delivery. In business since 1972, we've been selling and servicing Wood Stoves and Inserts, Gas Stoves and Inserts, Pellet Stoves and Inserts, Electric Stoves and Inserts, Gas and Wood Zero Clearance Fireplaces, Fireplace Glass Doors, and Much More!

Our Award Winning Showroom is one of New England's largest with over 50 live burning displays, many of them set in their own vignettes - "A must see." In February of 1977, FUSS acquired 386 North Broadway in Salem, NH and moved the retail store along with the warehouse and corporate headquarters to this location.
Services
Spoke to Eric about faulty operation of my gas stove. He spent much time trying to help me even though his shoppe is a long way from where I live. Eric was very knowledgeable and helpful. Friendly & helpful associates, good choice of inventory and we feel that the price was fair for the stove. Are you tired of all your heat going up the chimney any time you want to enjoy a fire?
These fireplaces are available in a wide variety of sizes and appearances. The traditional wood burning masonry fireplace is notoriously inefficient for home heating; huge amounts of heated air are usually exhausted up the chimney and out of the house. Wood burning factory-built fireplaces are now available with the same high-tech, EPA certified technology required by the federal government in wood burning stoves for clean burning and efficiency.
Inserts provide a popular and efficient alternative for masonry or factory built fireplaces. Many of our wood inserts have been specially engineered to fit into your current fireplace. This allows you to use your hearth as a whole house heat source, cutting home heating costs. We have the largest selection of wood inserts by the top manufactures such as Jotul, Vermont Castings, Lopi, Fireplace Xtrodinar, and Hearthstone.
Firewood continues to be one of our most plentiful, easily obtainable and cheapest energy sources. The Federal Environmental Protection Agency's regulations on pollution from wood burning stoves have revolutionized the wood stove industry. Today's high-tech combustion technology exceeds standards only dreamed of merely twenty years ago.
Modern gas fireplaces provide all the romance and aesthetics of a wood burning fireplace with a high heating efficiency and the ultimate in cleanliness, ease of operation and comfort; they combine the appearance of a wood burning fireplace with the heating of an automatic gas furnace. They can be installed either venting through a side wall or roof.
Reviews (10)
Bill McIver
Bill McIver
Jan 18, 2022
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We had a great experience with our purchase and installation of a gas fireplace insert. Everyone we came in contact with, ( Steve, Scott, Tim , Allen, Stan , Danielle) were friendly, courteous and professional. They were a joy to work with. Highly recommend them.
Tim O.
Tim O.
Jan 03, 2022
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A + experience Nate and his apprentice did an amazing job installing our wood stove.
Slain K.
Slain K.
Jan 02, 2022
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Dont recommend at all. They were good at one point, but have really gone downhill. You go to a place like this for expert recommendations and good service. Both are missing. Only good part is the installer Shawn.
They still charge you the uphill steep price, but the so called experts miss the basics. Not to mention the sloppiness over getting anything done with them. Go to a more professional shop.
Perry Dickau
Perry Dickau
Nov 02, 2021
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Stephanie (sales) and Sean (installation) were personable, friendly, patient, and knowledgeable. The Windham location also had everything I wanted to look at on display, and being able to see and operate these stoves in person made a world of difference.
On the sales side, the only downside was being told that the particular model of Heathstone stove I was looking at (Manchester) was in stock, only to learn after making the 45 minute drive to the store that it was actually backordered by a few months. But in the end, it was delivered when promised.
The installation process was organized and professional
Barry Breen
Barry Breen
Oct 27, 2021
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I have purchased two Propane stoves from The Stove Shoppe, one in January, 2020 and a second this past May, 2021. Both events were extremely satisfactory experiences in spite of the complex nature of this type of purchase. I found the salespeople to be knowledgeable and helpful in navigating the different types (Direct Vent/B-Vent) of stoves as well as the many different manufactures active in that industry. My current main source of heat is forced hot water baseboards fueled by a Propane furnace. My home was originally designed for Electric heat (1984) but converted to forced hot water fueled
Kelly D.
Kelly D.
Apr 05, 2021
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Updated April 5. We have had nothing but issues with this Harman Absolute stove ... and with The Service Department. Stove started making a loud noise after 2 months of having it. We immediately alerted the Epping shop where we bought it and they said they would have service contact us - a week later still no call. I call again and left messages - no call. 2 weeks later we had to shut the stove down because the noise is so loud - we call and finally get someone in the Windham NH location who can help. We get set up for a service call a week later. The tech comes - says he can't fix
Kris R.
Kris R.
Sep 15, 2020
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Horrible customer service, had to call 3xs before the guys basically said he didn't want to talk to his boss about my repair. They obviously have too much business that they do not care about adding new customers.
Carol I.
Carol I.
Aug 20, 2020
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Think long and hard before purchasing a floor model. One thing after another had gone wrong. They give a good talk, yet not fixed yet.
Aric K.
Aric K.
Feb 14, 2018
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Poorly installed stove led to multiple carbon monoxide alarms. I went in to speak with them and they tried to sell me an upgrade and a call from a service tech- that I'd pay for.

The fire department put it best- if you can do without it, find something else.
John P.
John P.
Mar 15, 2015
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Purchased a new Green Mountain Pellet Grill here. Staff were awesome and knew the product well. Arrived quicker than promised.
Great experience - will shop here again.