Generac Power Systems
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Generac Power Systems
Generac is a leading energy technology company that provides advanced power grid software solutions, backup and prime power systems for home and industrial applications, solar + battery storage solutions, virtual power plant platforms and engine- and battery-powered tools and equipment. Generac is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid.

Generac is leading the charge in energy technology solutions with the unveiling of PWRgenerator, PWRmanager and PWRmicros - three new additions to the company's Clean Energy product line and PWRcell Energy Storage System. See how the new offerings are providing cost-saving benefits and opening the door to true energy independence for homeowners.
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Founded in 1959, Generac was the first to engineer affordable home standby generators, along with the first engine developed specifically for the rigors of generator use, and is now the #1 manufacturer of home backup generators. Generac manufactures the widest range of power products in the marketplace including portable, residential, commercial and industrial generators.
Since 1959, Generac has led the power generation industry. That's why it's the ideal place for you take charge of your career. Generac provides career opportunities that reward results-oriented people like you who seek a career driving innovation and value. Generac Power Systems has announced plans to open a new manufacturing, assembly, and distribution operation in Trenton, South Carolina.
Generac customer service agents are standing by to help you with any questions you may have. If this is an EMERGENCY service issue, please contact Generac Customer Support at 1-888-GENERAC (1-888-436-3722) for assistance. We are committed to providing you with customer and technical support to ensure peace of mind and dependable service for your Generac product.
Founded in 1959, Generac is now the #1 manufacturer of home backup generators. We are also the leading designer and manufacturer of manual and fully automatic transfer switches. Generac also offers some of the industry's best residential power washers, putting the power to clean into the hands of homeowners.
Generac created the home backup generator category. Today, our generators are preferred by 7 out of every 10 homeowners who invest in home backup power. A permanently installed Generac home backup generator protects your home automatically. It runs on natural gas or liquid propane (LP) fuel, and sits outside just like a central air conditioning unit.
Reviews (9)
Sylvio Mancusi
Sylvio Mancusi
Jan 06, 2022
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I used my generator for 5 hours, was sitting on my yard, i live off the grid, when i needed assistance they just dropped the ball
Joyce Sinchak
Joyce Sinchak
Nov 25, 2021
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My generator is only 3 years old and I had to have service on it which took a month. Also they advertise Wi-Fi capable but they didn't say it had to be manufactured in 2018 or later. Mine was installed in 2018 and does not meet their criteria and they wont do anything about it. The local dealer was great but the manufacturer is the worst.call them and you're on hold forever
Linnea Leahy
Linnea Leahy
May 16, 2021
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I have something to explain to everyone about the safety and hazards of using generators. Everyone should follow all the generator safety instructions and follow what is said on the generator’s operating manual. We heard that many people have died each year when using generators due to carbon monoxide poisoning and electrocution. There is something very serious that everyone should always be aware of when using generators. Some people do run their generator indoors which is not safe and that increases the risk of carbon monoxide poisoning which can cause death of family and you. Some people run
Roman Jamrogiewicz
Roman Jamrogiewicz
Feb 05, 2021
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I ordered A Generac Home Generator on 9/10/20. On 10/5/20 I received an email saying the unit would be delivered by 11/30/20. On 11/20/20 I received an email saying the delivery is now unknown. On 11/23/20 I spoke to customer services who said the delivery is now between 13-22 weeks out and they have no better information. They wouldn't let me speak to a supervisor but offered me a a "maintenance kit".
For those of you thinking about ordering a Generac product, make sure to ask about a delivery date. Their advertising is not being straight forward at all.
Christine Powell
Christine Powell
Oct 15, 2020
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We bought a generac generator. We couldn't get it to even start. We called the company. All we got was a woman who read from the manual. We never were able to talk to a mechanic. They finally told us to take it for service. The place they told us to go to wasn't sure they could service it. This is very difficult. We are both older and can't haul a generator around very easy. It is under warrenty. You would think the company would be responsible for their product.
Robb Stephens
Robb Stephens
Sep 09, 2020
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This company does not stand behind their products. I purchased a Generac 3100 PSI Pressure washer from them. The unit failed after 4 uses. It was of course after the warranty. The pump seals were bad and the pump is not serviceable. Terrible design and terrible customer service. I would not buy anything from this company!
Joseph Crespo
Joseph Crespo
Jun 08, 2020
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Generac is by far one of the worst companies I’ve dealt with thus far. Bought a 17500 watt generator and used it 4 months before it broke down, only to be sent to an authorized repair shop and has been there for 3.5 months! I call generac almost every day for answers and results, but my so called Rep Jenni at extension 2935 refuses to return my calls by claiming to be in meetings all day long! 3000.00 spent on a machine that does not deliver along with a company who takes your money then refuses to stand by their product. Fair warning to you all, Do Not Buy any Generac products because you will
Bruce Johnson
Bruce Johnson
Oct 25, 2019
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Purchased and installed a Generac Homelink manual transfer switch. The switch would not transfer from Utility to generator power. I contacted tech support at Generac on two occasions trying to troubleshoot the problem. They were very nice folks but clearly were not well trained on tech support and neither person was any help in identifying the problem. They said I had to have a service tech come out to check it out. The tech arrived and spent 10 minutes and told me my generator was not compatible with the transfer switch and charged me $135 for the service call. The problem should have been recognized
Jim Sproule
Jim Sproule
Aug 31, 2019
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I bought two 7,000 watt generators, one for my home and one for daughters house on 10/24/14. Mine worked fine, no problems. My daughters generator was bad from day one. Motor blew up on start up after it was installed. Also had to replace the controller. Then the generator didn't work, they found that the brushes had to be cleaned and now the first of this year the switch went bad and had to have a $500.00 part installed not to mention $100.00 + truck charge for them to come out. Now the starter is going out. I called countless times after I bought the generators to talk with a supervisor and the