At Sentry Alarm, our business philosophy is to make the extra effort to treat each customer like a part of the Sentry family. We do it right the first time, with a continuing commitment to training, the use of Honeywell equipment, and careful attention to detail. Sentry Alarm Systems has propelled into the "Top 100 Security Companies" due to our reputation of service the national chains can't touch and prices the locals can't beat.
We plan to continue our phenomenal growth by building upon our foundation of integrity, competence, and family values. Since 1971 we have steadily been building trust, and by doing so, our customers rest that much easier. Taking care of our customers in every way we can is what sets us apart. Our business and goal is your life safety and the safety of your possessions while you are away.
We plan to continue our phenomenal growth by building upon our foundation of integrity, competence, and family values. Since 1971 we have steadily been building trust, and by doing so, our customers rest that much easier. Taking care of our customers in every way we can is what sets us apart. Our business and goal is your life safety and the safety of your possessions while you are away.
Services
My home has been secured by your company for over 15 years and I must say the entire time I have had great experiences with all parts of and interactions with your business. Whether it's a false alarm or a real alarm your staff has always been incredibly helpful, very sensitive in the moment, and handled business as they should in a very professional and timely manner.
As a leading and growing security & fire services provider, we are ALWAYS on the lookout for outstanding individuals who want to make a difference in their local community by helping us meet their life safety and private property protection needs. If this resonates with you then we would love to discuss with you one of the many different life-changing career opportunities Sentry affords you to do just that.
Sentry Alarm offers a complete menu of cost-effective and code-compliant fire alarm system solutions that can be tailored to meet your individual home or commercial life safety needs. At Sentry Alarm we offer fire alarm design/build solutions with total integration capability to best meet your building's needs.
Whatever your fire sprinkler system needs are Sentry Alarms Certified Fire Sprinkler Professionals are at your service 24/7. Our certified automatic fire sprinkler inspection team will keep your fire sprinkler system operating reliably. Sentry ensures NFPA-25, NFPA-72 and California Title 19 compliance of your fire sprinkler system in your building or home.
Reviews (12)
Linda Gin
Dec 23, 2021
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Diane Albert
Nov 30, 2021
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DesMarae Bookout
Nov 17, 2021
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I’ve been with them for 12 years. Unfortunately, I was robbed and it lead me to needing the alarm. It was the best decision. I do my part and use it religiously, every time I leave, no matter how short the trip. Every night I sleep great knowing the house is secure, not worried about any little noise. I love that the call center is local and quick to call if my alarm goes off. I have had a few service calls over the years, always great people, nice and professional. Definitely recommend working with this local company… night and day from the lower quality service and responsiveness of some
Shaumbe Wright
Oct 18, 2021
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Christopher Grimes
Sep 16, 2021
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One of the worst experiences I have ever had with any company. The system was faulty from the beginning, with multiple false alarms and equipment failures. In the end they never responded to my requests for a refund. Once I checked on the cost of the exact same system from ADT it turned out to cost 1/3 of the faulty Sentry system. I would stay as far away from this company as possible.
Irv B.
Jun 28, 2019
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It appears I'm not alone about Sentry Alarm. They charged me a years worth of monitoring only to find out my system was not communicating with Sentry home base. So I decided to switch providers and asked them to refund me a years worth of NOT monitoring. They never did ... isn't that shocking!!!
I got ripped off by those who were supposed to protect me. Lesson learned.
I got ripped off by those who were supposed to protect me. Lesson learned.
Michael Nevares
Jun 25, 2019
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Sentry did great work setting up our fire and burglar alarm systems at our business. The planning and execution portions were handled professionally, and without any major issues. The services that we were signing up for were clearly communicated to us, and the bill matched what we were expecting. The hardware is easy to use, and so far (3 months in) very reliable. I would recommend Sentry to any business looking for this type of service.
David R.
May 21, 2019
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Their contract requires 2 months notice to cancel. This is simply a way to bill customers for service that they no longer want. I asked them the reason for this and, no surprise, they simply didn't answer. After repeating the question they claimed that it might take 2 months to terminate a contract because a tech might have to come out. Apparently the tech lives in the outback of Australia and it takes quite a while to drive his jeep all those miles and then arrange a flight to Oakland, etc. etc. And then of course there's the question of how often a tech actually does have to come
PissedOff C.
Mar 16, 2019
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Let's do a class action lawsuit ! Steer clear of these scammers your better off without an alarm system from these rip off artist. Since sentry alarms will keep on charging you even if you are no longer with them !!! There are plenty of other alarm companies that are w-a-y b-e-t-t-e-r !!! Sentry alarm was completely gutted out of our home & replaced with a superior alarm company's alarm system ! Sentry alarm did not know anything ! Even when they were told several times we cancelled their b.s. service!!! So how are they suppost to notify any police, sheriff or fire department !!
Cali A.
Feb 06, 2018
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I have to agree with the other comments written. We have had nothing but problems with this company. The Sentry system was existing when we moved into our place so we kept it. Mistake. Since then they have installed sensors incorrectly, charged us for a service call when no one did anything, and continually call us to tell us something is incorrect with our system. We are now stuck in a cycle of something is wrong but they can't fix it so our system beeps constantly. It's seems no one knows what is going on at this place. Do not sign with this company!
Kendel D.
May 29, 2014
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I would give no stars if I could. They are the WORST. The review by the previoius guy is 100% right. Their contracts are ridiculous and they have zero interest in customer satisfaction. When we remodelled our house we suspeneded our service and paid just the 40 a month for that 6 month period. Some of the contractors lost the door sensors (which must cost .5 to make) and they wanted to charge me $700 to reinstall. ADT and Bay Alarm do this for FREE! I told them I didnt want to double pay for the items twice so could they offer me something else, cameras, etc to go to the end of my crazy long contract
Shawnie M.
Apr 14, 2010
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I would warn any person signing up with Sentry Alarm to first look at your contract with them and make sure they don't have you signed up for an extremely long contract period
When the sale representative came out to my home I signed on the spot paid cash for the operating system because I didn't want to lease or rent a system. No mention was made of the duration of the contract. It was my error to assume that it would be a standard 12 month contract.
To make a long story short, after 2 years I needed to move out of my house. When I called Sentry Alarm they told me I had signed a 5
When the sale representative came out to my home I signed on the spot paid cash for the operating system because I didn't want to lease or rent a system. No mention was made of the duration of the contract. It was my error to assume that it would be a standard 12 month contract.
To make a long story short, after 2 years I needed to move out of my house. When I called Sentry Alarm they told me I had signed a 5