Jay Hyman came out and inspected it and was very informative and knowledgeable and took a lot of time explaining how they could help and what the process was to remedy everything and was quick to work up an estimate. Over the next few days they worked diligently to clean out debris from under our home and install the foundation jacks and CrawlSeal material under our home.
JES has been keeping homeowners in Virginia, Maryland, and DC safe for over 25 years! We understand that a foundation crack, wet crawl space, and wet basement are stressful. We're here to help you find the best solution for your home's foundation repair, basement waterproofing, and crawl space repair needs.
JES has been keeping homeowners in Virginia, Maryland, and DC safe for over 25 years! We understand that a foundation crack, wet crawl space, and wet basement are stressful. We're here to help you find the best solution for your home's foundation repair, basement waterproofing, and crawl space repair needs.
Services
Cracked bricks, sticking doors and windows, and cracks around door frames are signs of foundation problems. JES Foundation Repair, founded in 1993 by husband and wife team Jesse Waltz, PE, and Stella Waltz, is a subsidiary of Groundworks: a family of companies that provides engineered solutions for foundation repair, underpinning, crawl space encapsulation and moisture management, concrete lifting, and basement waterproofing.
Cracked bricks, sticking doors and windows, and cracks around door frames are signs of foundation problems. The actual foundation of your house is crucial for your safety and your family's well-being. However, many more things could be happening below the surface than you realize. If you're noticing cracks in brick wall structures in your home, it's likely there's something deeper happening with your foundation.
Basement water problems are pervasive. Whether you live in a generally humid area, a generally arid area, or somewhere in between, chances are that you've had basement water problems of some kind at some point. A wet basement is a huge problem, and there are many other issues that can arise because of these basement water problems.
The actual foundation of your house is crucial for your safety and your family's well-being. However, many more things could be happening below the surface than you realize. A moldy crawl space is not only unsightly, but very unhealthy and unsafe for your home and your family. Cracks in your foundation can be devastating to the rest of your home.
Have you noticed concrete structures inside and outside your home are falling? Maybe you've noticed sinking on your driveway or patio, or maybe you've been seeing your basement slabs starting to crack or sink. Regardless of what's causing the problem, it's important that you handle the problems that your fallen concrete may cause.
Reviews (28)
Lane Thurmond
Feb 03, 2022
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Positive:Â Responsiveness
Bryan Rutherford clearly is an expert on foundation management. He and Wesley Smoot made an effective and efficient team. Supervisor D. Cooper set them up for success. They were well informed on the job details prior to arrival. We are happy with the repair and outcome.
Service:Â Foundations
Bryan Rutherford clearly is an expert on foundation management. He and Wesley Smoot made an effective and efficient team. Supervisor D. Cooper set them up for success. They were well informed on the job details prior to arrival. We are happy with the repair and outcome.
Service:Â Foundations
Dr. Ellen Taylor
Jan 30, 2022
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During the seven months of the initial indication that I have foundation issues, I have obtained four estimates, and only two reports were given to me, and one of the reports was from JES. JES provided a thorough, educational, and detailed overview of their company, my issues, their team, and what I will be receiving for the cost. My inspector, Howard was very professional, friendly, and stuck to the facts which were indicated from his experience, laser readings, and measurements. His expertise and the delivery of the information allowed me to have a clear understanding of my issues and how they
Gg D.
Jan 29, 2022
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Really bad experience. Things looked promising after my meeting with the salesperson (duh I guess). Got a discount and even left his number - said to call if I needed anything. Had to jump through a lot of hoops to get time off specifically to be there for the two day install. Two days before the install, they called to tell me that, although they got the permit, they couldn't get the inspector out because the county was closed that day. This should have been known and addressed by the company before hand - PERIOD. Jumped through more hoops getting another 2 days off for the next attempt.
Carmen McCarty
Jan 27, 2022
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Jaime, Armando, and Sylvester were all highly professional, informative, consistent, and friendly! Even with the inclimate weather, all of the work was done in a timely manner. They called to let us know when they would be here, which meant a lot. They cleaned up after each visit and even put down dirt and seeded the path they used to get to the basement! This is a top notch company and we would recommend them to anybody who needed any of their services! Thank you all so very much for giving our basement living space back to us.
Carrie Leslie
Jan 20, 2022
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The crew came out even in the recent snow! On time every day. Personable, courteous, informative. Checked in with us on each step. The work they do is difficult and takes such a range of skills. Thanks for your professionalism, Tyrone W., Donte D., and Abdul W.!! We are so happy to finally have our basement water issues solved. Definitely satisfied with the completed project.
Gray M.
Jan 20, 2022
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Rojas Vargas Familia
Jan 18, 2022
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Positive: Professionalism, Responsiveness
Abdul Kargba, Diego Rodriguez and the third worker that came with them did an amazing job waterproofing our basement. Super quick and professional. They showed up on time every day, cleaned even the smallest dirt from inside and outside, they were respectful and polite. They finished the job before the deadline. Great quality!
Service:Â Waterproofing
Abdul Kargba, Diego Rodriguez and the third worker that came with them did an amazing job waterproofing our basement. Super quick and professional. They showed up on time every day, cleaned even the smallest dirt from inside and outside, they were respectful and polite. They finished the job before the deadline. Great quality!
Service:Â Waterproofing
Steve H.
Jan 18, 2022
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I had dealings with JES last year (2021) and can only say that every 1 star review seen on here was well deserved. My only saving grace was paying by credit card and disputing the charges. I didn't get a solution to my issues, but I was able to salvage some of the cost. JES wasn't happy and I was told my warranty would be voided if I didn't pay. This wasn't really an issue since their solution didn't address/correct my problem. RUN, don't walk away from these phonies. Better yet, don't waste your time or energy on calling in the first place.
Tracy T.
Jan 13, 2022
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The two star rating is based purely on our experience for a quote, as we did not hire JES for the foundation repair. We solicited several companies. JES was responsive to the initial inquiry, but the high pressure sales tactic (sign within 24 hours for a discount) was off putting and actually felt like a timeshare sales "closing" tactic . In comparison to other companies that came to review the issue, we found that JES provided a minimum of information (brochure), and the hand drawn sketch was inferior to the extensive and detailed explanation of the other choices. When making an investment
Nicole Gore-Hayes
Jan 03, 2022
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Jay H., Lee Stark, Kevin R. And Dequan D. went above and beyond to give us superior service from start to finish. We used JES to do a drainage job at our commercial rental property and we are pleased with the quality of the work and the professionalism of the team.
They required minimal supervision and reported out to us to provide status on a regular basis. Thanks JES for making this project easy!
They required minimal supervision and reported out to us to provide status on a regular basis. Thanks JES for making this project easy!
Akitadog
Dec 22, 2021
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We used JES to shore up the portion of the house sitting on a slab that was slowly sinking and separating from the rest of the house. I was very impressed at the speed at which Rudy and David were able to complete the work, finishing in only 2 days. They were able to close up the stair-step cracks in the outer wall, and the fact that their work is guaranteed for life makes me feel ensured that they will resolve any issues should anything go wrong. Moises, their supervisor, was very respectful and quick to bring and pick up the machinery needed to perform the work. We would go with JES again should
Becky C.
Nov 01, 2021
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Disappointed. I called them about a leaky basement. They convinced me it was a sump pump issue and I needed a new one. I had been told that by another company so I said okay. They quoted me the cost for the sump pump and some other smaller projects and took the deposit. They never called to set the appointment. When I called to follow up, they said the paperwork had to be redone. So I filled, scanned, emailed the paperwork and still no call to set appointment until I again followed up. At this point they've had my deposit for over a month! The people who installed the sump pump were great
Dave L.
Oct 26, 2021
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We bought a house last month with quite a few cracks in the stucco outside the foundation (at least one fairly significant looking) and weren't sure whether they were indicative of superficial issues or something deeper. JES (Brenden) was great in giving their assessment, the basis, and telling us what to look for in the future that would indicate we need to explore something more extensive/evasive in terms of evaluation. Glad we had them come out despite some of the negative reviews. Came exactly on time for appointment, were professional, and no attempt to sell us on doing work until we
A. K. A. Geek Girl T.
Oct 18, 2021
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We found a number of cracks in our basement wall and needed an honest diagnosis of our house's specific issue, so we called JES. We wanted to know if this was normal settling (the house is 37 years old and showed almost no other signs of issues) or if there was some other more concerning problem. Unfortunately, we didn't get that. When scheduling the appointment, I asked specifically if the person coming out was a structural engineer. When the scheduler didn't give a direct answer and said the person was "certified in foundation repair", I should have known and just hung
Nicholas Ryan
Sep 23, 2021
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The crew who worked on our crawlspace encapsulation (John R, Clifford S, and Derek T) were excellent! They did a great job explaining everything that they were going to do, and answered all of our questions throughout the day. They also did an incredible job of sealing off their work area, ensuring that everything was contained within the crawlspace. The only reason why I did not give 5 stars was not related to the team that did the work, but some difficulty with getting an updated version of the contract after some changes were made. Customer service was super friendly, and tried to help, but
Cassandra N.
Sep 02, 2021
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John W.
Aug 26, 2021
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We had a date setup for poly renewal to lift the sidewalk. The date is as over a month after we signed the contract. They were schedule to complete the work between 8am- 11am. At 10:30am I called the company because nobody had showed up. They told me their guy had 2 flat tires on the way over, but was getting it fixed and would still get the job done. At 2:45pm they call to tell me he got held up at a earlier appointment and would not make it today.... This is frustrating because they told me he was coming to my house first. Hard to tell what is truth or fiction with these folks.
It&apos
It&apos
Robin Moore
Aug 25, 2021
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I had written a positive Google review on JES because the salesperson was oh-so attentive and helpful in the beginning. I have since rescinded this review because my basement has been torn up for 5 months and JES has been unresponsive. I have a pending complaint with the BBB. In short, I was told that the waterproofing would involve removing about 2 feet of drywall along the bottom of the walls, so to save money, I opted to replace the drywall myself. JES removed the entire walls, including wood paneling, and cut all of the studs so they are just hanging there, swinging in the breeze. They have
John K.
Aug 20, 2021
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The sales person was very aggressive. I ended up hiring them to do the work. Their work did not pass Fairfax county inspection for the electrical outlets. The sales person convinced me to hire an outside electrician whom he recommended, installed a separate outlet which was not needed. All I needed to do was change the existing outlets to GFI. I was not told this, and now I need to change all of the other outlets near the pump. This will now cost me more money beyond what I already spent which was way too much. It makes me suspect that the rest of the job was substandard. Unfortunately, the inspection
Michele B.
Aug 01, 2021
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I hired JES Foundation Repair in November 2020 for crawlspace repair work. Since 2020, the JES hasn't been to pass the Arlington County inspection process. Their crawlspace repair work is not permitted! As a result, I can not sell my home with open/active permits resulting from the poor quality of work performed by JES Foundation Repair.
The last response I received from JES Foundation Repair is, "Hello Michele. After informing our management team, we were informed that, the final inspection failed as not all the permits were pulled. This is being rectified, so we can reschedule
The last response I received from JES Foundation Repair is, "Hello Michele. After informing our management team, we were informed that, the final inspection failed as not all the permits were pulled. This is being rectified, so we can reschedule
Monica Bg
Jul 24, 2021
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We had a crawlspace under half of our basement that was a nightmare before JES came and made it wonderful! The amount of work that they did, the time they took to complete it and the final results were amazing! The team of Tyrone, Brandon and Donte were very good and totally professional. It was hard work but they got it done in half of the time estimated to us. We can now get our stuff out of a public storage facility and use this space for storage. We are very pleased with JES and will highly recommend them to all of our friends and family!
Lori E.
Jun 19, 2021
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This company is absolutely awful and has no customer outreach/contact. The Superintendent Rich is very charming and talks a good talk with zero follow through. I was almost suckered in to letting them "make it right" But when you call, text, get no response and Rich doesn't show up to you're scheduled appointment ... I'm done! And the General Manager George is just as useless!!! All I want now is for them to complete the finish work I need for the crawl space door I've already paid them for! If you contract with this company, this is the quality of work for a
Amy K.
May 21, 2021
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JES is not responsible and not reliable. As a customer, we waited for more than 5 months for the permit to be approved, as of today, the permit is still pending with the county. Everytime I call JES, they always said they have huge backlog and use that as their excuse for the delay. If they have backlog, why can't their management team come up with a process improvement? JES also started the work at my house without a permit, after 2 hours of work, somebody from the government put a stop order and put stickers and orange warning paper in front of our house that made our house looks bad. But
Frank V.
May 12, 2021
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Avoid these people. We asked them to check out our basement for a quote to fix a very minor leak in our basement. They sent us a sales guy who tried to use hard-sell tactics to get us to sign for $20k worth of work that night.
He pulled out all the stops:
1. Tried to ingraciate himself with us with aimless chit-chat
2. He made a big production of looking things over
3. He showed us a slide presentation about the company, the work they do, nightmare cases, etc.
4. He definitely wanted my wife there to hear his pitch (probably figuring that women are easier to scare)
5. He slow rolled and
He pulled out all the stops:
1. Tried to ingraciate himself with us with aimless chit-chat
2. He made a big production of looking things over
3. He showed us a slide presentation about the company, the work they do, nightmare cases, etc.
4. He definitely wanted my wife there to hear his pitch (probably figuring that women are easier to scare)
5. He slow rolled and
Kathryn L.
Apr 03, 2021
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Lisa H.
Mar 27, 2021
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Lauren R.
Jan 31, 2021
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JES made it right! Richard the superintendent was AMAZING ALL THE WAY AROUND! The way he carries himself and his team is amazing! Great guy, it's because of him i will continue to call JES for any water or fountain work and repair. He came out looked at the worked apologize for it and got it done correctly. I appreciate Richard and his team so much.
Thank you JES
Thank you JES
Alexis S.
Nov 25, 2020
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Have been nothing but problems. Been waiting 3 months to try to get a permit approved with PWC. They are being paid thousands of dollars because they have experience and should know what the county is looking for in permits. It takes a month every time they submit a permit. My family has been without a home for 4 months. I will continue to update as the process goes on.