At Metro Box Cargo, we have a team of dedicated professionals ready to provide door-to-door services for all your balikbayan box needs. Whether you're a retiree, tourist, online shopper, business owner/organization, or just an individual that needs to send care packages to the Philippines. Our primary goal is to provide the best door-to-door service focused on dependability, quality of service and customer satisfaction.
Our offices are strategically located in the US and the Philippines to make it easier for our clients. Our team of highly-trained, hardworking and reliable professionals are always ready to serve with the best customer satisfaction. MetroBoxCargo made shipping my 40' container super easy and stress free.
Our offices are strategically located in the US and the Philippines to make it easier for our clients. Our team of highly-trained, hardworking and reliable professionals are always ready to serve with the best customer satisfaction. MetroBoxCargo made shipping my 40' container super easy and stress free.
Services
Metro Box Cargo is a freight forwarding company that was established in 2013 to cater to the needs of the Filipino community living in the San Francisco Bay Area. From humble beginnings, founder Egay Tajonera first started out as an employee of a freight forwarding company with a love for hardwork and customer rapport.
We offer personalized door-to-door services for balikbayan boxes for our Kababayans, returning residents, tourists who would like to avoid excess baggage fees, online shoppers, businesses or organizations, container shipments, loose cargo shipments, odd-sizes shipments, car shipment, and more. We customize, secure, and ship your boxes with the help of our trusted delivery team.
Reviews (11)
Joe S.
Apr 10, 2021
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I shipped 1 box and 2 small boxes to Manila on January 8, 2021 with Victor of MetroBox Southern California. It was supposed to arrive in 30 to 45 days as indicated in Metro Box Cargo invoice. I called the office in Manila on March 5, 2021 and spoke to Precious. Precious said the cargo will arrive on March 16, 2021 and released by March 19, 2021. Today is April 10, 2021 and nowhere are my balikbayan boxes. The last time I spoke to Precious on April 6, 2021 they are waiting for a signature from customs, first they are waiting after holy week, wow, now for a signature? Normally there is always a prepared
Hazel S.
Mar 25, 2021
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Usually send my boxes through metro box, no problem encountered. You just call them and they will schedule for pick up. They have a tracking number that you can always check for your boxes. They took picture of whoever received your boxes. If you send. 1 box, you get to send a small box free of charge.
Laurie W.
Feb 23, 2021
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Maria P.
Nov 13, 2020
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This Metro Box Cargo i won't recommend any more because of something happened they won't help you what ever loss inside your box they will totally tell you it's not there responsible!!! last week 1 of my boxes have loss cans of food and so etc... it was so disappointed and there not reliable on that! So this will be the last and i will not used there services anymore!!!!
Alyzza A.
Apr 18, 2020
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This review is based on the two shipments that I've sent through them. I commend their team for communicating details of my shipment very well through call and that they respond in a timely manner even though we are in the middle of a health crisis. My mom received my box a little after the estimated date and that is totally fine. I actually expected that it would be a month late due to covid but it was just a week late. The only room for improvement is the online tracking status which they should update more to receive less calls. Other than that very reliable!
Christina T.
Apr 15, 2019
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Anna Marie E.
Sep 18, 2018
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Used this service recently. We are satisfied and glad with their service rendered to us.
Manong Ed is polite and professional.
Yet you have to be cautioned that the delivery to the destination does not include the unloading time from the port that extends my package 1 week more than I expected.
The lady, Miriam answers my query on the PH line ( when I am getting worried that my package hasn't come)
Will definitely recommend and use them again.
Manong Ed is polite and professional.
Yet you have to be cautioned that the delivery to the destination does not include the unloading time from the port that extends my package 1 week more than I expected.
The lady, Miriam answers my query on the PH line ( when I am getting worried that my package hasn't come)
Will definitely recommend and use them again.
Elma V.
Mar 15, 2018
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Glamorous C.
Jan 30, 2018
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I just recently sent out a box to go to the Philippines. I have to say that I was really impressed with the service. Their pickup timeline is pretty reasonable and Jay Mark who they have sent out to do the pick was prompt and helpful. I sent out a 20X20X20 box and to my surprise with that package they have also given me a free small box along with my shipment. I'm one happy customer and will definitely use this service again in the future
Ronald M.
May 26, 2017
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I'm a little premature on the review, since I haven't actually shipped my stuff yet, but I wanted to comment on how much stress has been removed from my mind after having met the folks at Metro Box Cargo. I picked up my Balikbayan boxes today at the Hayward location and had a talk with one of the owners/managers. Turns out they ship more than just balikbayan boxes, which I suppose other shipping companies also do, but going in I didn't know that, so now I can rest assured that my odd sized items will ship, additionally they charge by the box and not by weight, another worry I had
Vickie C.
Mar 07, 2017
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