We are a family owned and operated business who have been helping satisfied customers for over 25 years and we are still going strong. We believe that offering quality products at the lowest prices, professional guaranteed installation and the best customer service around is not an option, it is essential to your happiness and our continued success.
To us, earning a customer for life is more important than just a quick sale. When you visit our showroom, you can get personalized service or shop at your leisure and our friendly, no hassle staff is here when you need us. You can also request a free in home estimate at a time that is convenient for you.
To us, earning a customer for life is more important than just a quick sale. When you visit our showroom, you can get personalized service or shop at your leisure and our friendly, no hassle staff is here when you need us. You can also request a free in home estimate at a time that is convenient for you.
Services
Family owned and operated in Mechanicsville for over 25 years and convenient to all areas of Richmond, Carpet America carries the best in carpet, area rugs, hardwood flooring, vinyl, laminate and ceramic tile. And by "best" we mean the best prices, the best quality and the best professional service on any type, for any home or office.
There are carpet stores and there is Carpet America, your local Richmond area (Mechanicsville) carpet and flooring superstore where we carry the most trusted and recognized names in carpet at the lowest prices around. But that's not all, we also offer protective coatings, such as Scotchguard, to keep your carpets safe from spill damage and protected from other stains as well as a wide selection of padding to ensure maximum comfort at all times.
So what's the difference between a rug and an area rug? It depends on who you ask. At Carpet America we offer the highest quality and the best prices of both, so you win either way. To answer the question however, a rug, in general terms, is considered a woven or otherwise constructed floor covering that typically does not reach from wall to wall (unlike wall-to-wall carpet).
There is nothing quite like the beauty of a hardwood floor. From the rustic feel of wide pine to the traditional grace of oak or cherry flooring, hardwood is always in style andmakes any home seem a bit more elegant. But don't be fooled. Hardwood flooring is more than just pleasing to the eye, it is built to last for generations.
Reviews (4)
Chris Molenkamp
Dec 06, 2021
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Gregory Freeman
Dec 04, 2021
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Elizabeth Stelling
Sep 21, 2021
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This was unfortunate. We sipped there years ago getting exactly what we wanted, installed, and it was great. Now there was one line man there who was slow to approach me. Once he did, he was unable to give me one price, tell me what I needed for a den and a sunroom when I had definite ideas or say anything helpful to make a sale. I was in there to buy. He did say “That’s too expensive,” and “We can’t get that.” Just sad.
Stephen T.
Sep 23, 2016
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Low rating given for customer service
Customer service prior to all monies paid 5/5 stars
Installation time frame 5/5 stars
Cost versus others 4/5 stars
Clean up post install 3/5 stars. Floor needed to be cleaned from dust and other small trash. Installers spilled soda on walls and floor which were not cleaned up and denied after.
Customer service post full payment 1/5 stars. There wasn't a final walkthrough post install prior to monies taken. Asked for warranty and care instructions that were to be given to us in a folder told to look it up online post payment.
In short good product
Customer service prior to all monies paid 5/5 stars
Installation time frame 5/5 stars
Cost versus others 4/5 stars
Clean up post install 3/5 stars. Floor needed to be cleaned from dust and other small trash. Installers spilled soda on walls and floor which were not cleaned up and denied after.
Customer service post full payment 1/5 stars. There wasn't a final walkthrough post install prior to monies taken. Asked for warranty and care instructions that were to be given to us in a folder told to look it up online post payment.
In short good product