Western Mass Auto Insurance
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Western Mass Auto Insurance
We are your neighbors! Our agency is dedicated to providing the Western Mass area with affordable auto and home insurance. We have Two Very Convenient Locations in Western Mass, they are located in Indian Orchard and the Forest Park area of Springfield. Our Indian Orchard staff and Forest Park staff consist of experienced insurance professionals who have been selling and servicing auto insurance in the area for a combined 50+ years.

We know Western Mass and we know how to get you affordable pricing, low down payments and the best coverage for your needs. At Western Mass Auto Insurance we are a very established full service insurance agency offering affordable Auto, Home and Commercial Vehicle insurance throughout the Western Mass area.
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Started in September of 2014 our agency is dedicated to providing the Western Mass area with affordable Auto, Motorcycle, Home and Apartment insurance. We have two very convenient locations in Western Mass, they are located in Indian Orchard and the Forest Park area of Springfield. Both of our locations have Full Registry Services where you can get your insurance and license plates in just 15 minutes - right from the safety of your car!
At Western Mass Auto Insurance we are a very popular, full service insurance agency offering Auto, Home and Commercial insurance throughout the Western Mass area. We are proud to have thousands of satisfied auto, home and commercial vehicle insurance customers and welcome the opportunity to quote your situation.
Serving Indian Orchard, Ludlow, Palmer, Chicopee, Holyoke and all of Western Mass. This location offers Full Registry Services for all of our customers. If you are unhappy with your current agent, if you want a better price or if your policy is coming up for renewal - give Ken, Tanya or Michelle a call or stop in the office today!
Western Mass Auto Insurane is proud to offer great rates on Ludlow auto insurance. Ludlow may be a small town in Massachusetts, but that doesn't exempt it from its fair share of traffic violations, car accidents, and auto thefts. Car crashes and road accidents are quite common in the town and can have severe consequences for the individuals involved.
Getting auto insurance isn't a difficult process, but it can be if you don't meet conventional requirements. Your credit score, driving record, area of residence, and even your age can hinder or improve your chances of getting the coverage you need. For instance, if you have a history of being involved in car accidents or have violated traffic rules, most insurance companies aren't likely to rule in your favor.
Reviews (16)
Ashley Loki
Ashley Loki
Dec 13, 2021
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Great insurance agency! I was looking for cheap car insurance near me and western Mass Auto popped up. I looked over the reviews and they seemed to really prioritize their clients. If you're looking for the best car insurance deal I highly recommend this company, their agents are so easy to talk too. 😁☎️💥💯
Mark Starks
Mark Starks
Nov 21, 2021
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Western Mass Auto Insurance is the best and the service was phenomenal! I am usually a bit skeptical about insurance agencies because all of the big companies say that they have the cheapest and greatest policies. My car insurance is no longer a stressful process because I got the help that I needed. They were able to get me a policy with basically the same coverages, and saved $2,000 a year.
They even helped me get my vehicle registered at the RMV. Which I was extremely worried about because I just moved to Massachusetts.
Lana Pena
Lana Pena
Nov 18, 2021
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I recently started the search for a new car insurance agent due to an increase in pricing after purchasing a new car. It was then that I started speaking with Western Mass Auto Insurance. Erica has been so incredibly helpful and worked with me to find an amazing deal! She truly did everything in her power to ensure that every detail was taken care of, that I knew what I was getting, and that I was getting the best possible price. I am very happy that I made the switch! I look forward to inviting others to switch to western mass due to the service I received from Erica. Thank you! I highly recommend
Linda Lee
Linda Lee
Nov 14, 2021
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Ken was a life saver! If you need a car insurance look no further. After weeks of high quotes can get me a great affordable policy. He was honest and fast. Thank you Western mass auto insurance five stars!
Scott Thomas
Scott Thomas
Oct 22, 2021
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Over 20 years of driving and I've never had a better insurance company. Not only is it the best value anywhere but the team there is more like family than an insurance agency. I cannot say enough good about Western Mass Auto Insurance and it's team. I highly recommend them in every way. Thanks for all the great customer service and rates!
Lillie Newman
Lillie Newman
Oct 02, 2021
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Amazing people and got an amazing auto quote at the same time. Western Mass Auto insurance Inc. does not lie when they say they will save you money! I got very good quotes and found me good insurance!
Thanks, Western Mass Insurance and Thank you Ken and Priscilla God Bless.
Essie Guzman
Essie Guzman
Sep 23, 2021
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I am compelled to write this review after getting a quote and eventually switching to Western Mass Auto Insurance a couple of months ago from GEICO. Erica was so patient, helpful, well-informed, and just all-around the best agent I’ve ever come in contact with. She took care of signing me up for my new insurance policy. She made the process super fast and easy. It all took less than ten minutes. She explained my policy clearly and was also easy to understand what were the next steps were. Easy 5-star experience. Thanks, WMAI, not to mention a great quote! I will be contacting her in the future
Edward Morrison
Edward Morrison
Sep 14, 2021
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I wanted to write this review based on my experience with purchasing a policy from Western Mass Auto Insurance at Springfield, MA office. I submitted an application online and received a quote in minutes. The next day, the insurance agent called and answered all of my questions about the insurance policy in a very friendly and professional manner. Within maybe 10 minutes, I had a brand new policy with proof of insurance emailed to me immediately following our conversation. Quick, friendly, and affordable auto insurance. I’m happy with that! Best insurance company ever... I Love my new agent,
Melvin Kennedy
Melvin Kennedy
Sep 03, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service with every situation I have. I have just signed up for auto and home insurance with Western Mass Auto Insurnace. What a Blessing! They just saved me over $1,800 in the next 6 months! Exceptional customer service and extremely professional. Call today!!! HIGHLY RECOMMENDED if you want to save $$.
George Jeacob
George Jeacob
Aug 11, 2021
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Excellent company. I am so grateful to everyone in the office. They helped me out with everything, got a great quote, and had excellent customer service. All around amazing people, I would highly recommend this company...
Emily Gordon
Emily Gordon
Aug 11, 2021
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Best price I could find & friendly service. Extraordinary people, totally oriented and focused to help customers. Five stars for the ladies at Western Mass!
Mabel McGee
Mabel McGee
Aug 11, 2021
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Fast, courteous, great prices, and fantastic customer care service. Ken the owner is top-notch!
Alexander James
Alexander James
Aug 09, 2021
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Friendly, fast, knowledgeable, and affordable insurance. They compare numerous rates and find the best rate quickly. You can even do everything over the phone. They make the process super easy!!!
Nicole Jonse
Nicole Jonse
Aug 08, 2021
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The whole process was very easy and straightforward. They answered any question fully and understandably. Very friendly!
Irene McCauley
Irene McCauley
Aug 06, 2021
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Great staff! Always a warm welcome as you walk in. They give us a great price for all 3 of my cars. Overall I have had a great experience with western mass auto insurance.
A. Google User
A. Google User
Aug 06, 2021
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When I found out my insurance no longer covered me after my move to Springfield, I was left in a state of panic and immediately thought the worst. Western Mass Auto Insurance happened to be the first insurance company that popped up when I searched for options near me. Seeing all their good reviews, I decided to give them a call. I wasn't even thinking that I would find insurance that day, let alone within the first option I tried. I spoke to one very nice employee (unfortunately I didn't get her name) 😁 and then I was transferred to the owner Ken.
Never in my life have I experienced service