For over 45 years American Alarm has been dedicated to providing residential and commercial customers with reliable sales, service, installation and monitoring of integrated security and life safety systems. American Alarm was founded in 1971 by three engineers from the Massachusetts Institute of Technology (MIT) who have worked to bring the benefits of new technology and systems to our customers.
Though we have grown over the years, our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England. American Alarm is now New England's largest independent security systems integration and monitoring company, with offices in Arlington, Weymouth, Randolph and Auburn, Massachusetts; Manchester, New Hampshire and Warwick, Rhode Island.
Though we have grown over the years, our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England. American Alarm is now New England's largest independent security systems integration and monitoring company, with offices in Arlington, Weymouth, Randolph and Auburn, Massachusetts; Manchester, New Hampshire and Warwick, Rhode Island.
Services
Arm and disarm your security system from your smart phone. Receive notifications when your system has been armed/ disarmed, or reminders after you leave home. See who is coming and going with live stream and recorded video. Receive video notification when your system has been disarmed or when motion detectors are triggered.
At American Alarm, we strive to provide our customers with outstanding security services every day. This means taking a proactive approach to service, 24/7 support, and a quick response to service calls.
American Alarm's 24-Hour Security Command Center is Five Diamond Certified from The Monitoring Association (formerly the Central Station Alarm Association) and operates continuously with a staff of highly trained operators who respond in less than 20 seconds or less, on average, to priority signals.Our service teamed is staffed with trained operators and licensed technicians who are ready to serve you.
American Alarm's 24-Hour Security Command Center is Five Diamond Certified from The Monitoring Association (formerly the Central Station Alarm Association) and operates continuously with a staff of highly trained operators who respond in less than 20 seconds or less, on average, to priority signals.Our service teamed is staffed with trained operators and licensed technicians who are ready to serve you.
We currently have the following open positions. If you have any questions or would like to submit your resume please forward to our Human Resources team. Are you looking for a meaningful mission, not just another job? Are you ready to become an Electronic First Responder and help people threatened by fire, burglars, or who need immediate medical help?
Protecting your home and family from burglars, fire, carbon monoxide and other environmental risks is serious business. It takes top technology and rapid response from the team monitoring your home security system. That's been our job, non-stop, since 1971. Are you interested in a security system, but concerned that your pets may trigger motion sensors?
We design, install and monitor burglar alarms for homes of any size. Using the latest technologies and mobile applications, we put control in the palm of your hand. If there's an alarm at your home, our team will react in 20 seconds or less, on average. It's the fastest documented response time we know of in our industry.
Reviews (5)
Hadley Zabinski
Sep 05, 2021
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This system is a scam that I am locked into for a 3 year contract. Every time the power goes out, then of course the alarm stops working. About 30% of the time I receive a call numerous hours later (usually at 1am) to tell me my alarm stopped working. Sometimes the alarm doesn’t start back up after a power outage, so I’ll receive a call every night at around 1 am to tell me my alarm isn’t online until they bring it back online. If I can’t remember the passcode at 1am when they call, they won’t discuss the issue with me. It’s a great game we play. I’m pretty sure the alarm only works
Andy Connors
Aug 18, 2021
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Anabelle Skalleberg
Nov 20, 2020
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I paid $500 for inspecting a system that was installed before I moved into a house. Every month for the first 6 months something would break that should have been discovered at inspection and every month I got charged a $150 service visit charge, plus materials plus the $50 per month for monitoring. A total scam.
Spiro Kelly
Sep 01, 2020
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Andy Klein at American Alarm has been the reasons why I signed up with American Alarm & Communications, Inc.. He has been very clear and instrumental in streamlining my Fire alarm system on my mixed use commercial building. He is always there to help with any question or issues that may arise. He is an individual of integrity and easy to work with!
Client Advocate
Jun 28, 2020
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Words cannot express how helpful Andy Klein and his team from American Alarm have been to our Pantry. The pandemic forced Loaves & Fishes to move to a drive-thru service to feed our neighbors in need. To keep everyone safe, we contacted American Alarm to help us install a no-contact drive-thru speaker system that allows our staff and volunteers to serve our clients but also protects them from inclement weather. WE LOVE IT, and our clients appreciate our collaboration with American Alarm to help keep everyone safe and the Pantry open. Andy was so amazing to work with. He went above and beyond to