Payless Optical is proud to offer discount eyewear with exceptional customer service in a warm, friendly environment. We are locally owned and operated. Over the last 16 years, Payless Optical has been serving East Tennessee with the very best in eyewear. We have an extensive frame selection as well as advanced lens technologies that include: Digital Progressives, Transitions and Crizal AR.
Why pay more when you can Payless for the same high quality eyewear. Our love for our work shows in the attention we pay to each client. While respecting your time, we will spend every minute necessary to ensure your total satisfaction. We know the importance of getting it right the first time. We've been committed to providing only quality products and accurate prescriptions for over 16 years.
Why pay more when you can Payless for the same high quality eyewear. Our love for our work shows in the attention we pay to each client. While respecting your time, we will spend every minute necessary to ensure your total satisfaction. We know the importance of getting it right the first time. We've been committed to providing only quality products and accurate prescriptions for over 16 years.
Services
I began working for Payless Optical in 1997 as an assistant. I found my direction and calling when I began to see the reaction on people's faces when they could finally see and realized how much money they saved. It's about helping people and providing a great pair of glasses for every budget. I went on to obtain my optician's license in 2001 and became the manager of the Knoxville store.
Reviews (8)
Jhoniya Williams
Aug 07, 2021
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Came here about a month ago because of the great reviews! The staff was very nice, but after picking my frames and ordering the lenses I was not happy. I went to pick them up and the lenses looked like someone had cut them any kind of way just to get them to fit into the frame! I have never had a pair of glasses where you can see the cut of the lens!! After bringing them back a second time I was hoping they would be better, but instead it was identical to the first time!! I did bring it to the attention of the staff who was very helpful but they didn’t see no problem with it. I will not be going
Mike Jordan
Aug 06, 2021
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Melvin Colon
Jul 16, 2021
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I just recently went to Mark and got my 3rd or 4th pair and I’m totally satisfied.
He’s always worked with me on frame selection and lenses as well.
I once had a pair that was not working for me. The lenses simply work! Mark recommended I see another optometrist who then gave me a different (the RIGHT one) Rx. Mark got it corrected and BOOM, they were perfect!
I strongly recommend Payless Optical. Best in town!
He’s always worked with me on frame selection and lenses as well.
I once had a pair that was not working for me. The lenses simply work! Mark recommended I see another optometrist who then gave me a different (the RIGHT one) Rx. Mark got it corrected and BOOM, they were perfect!
I strongly recommend Payless Optical. Best in town!
Maria Grace
Apr 15, 2021
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Don’t let the name fool you. Payless is very competitive in pricing, but yet don’t ever scrimp on quality service and products. I have had a great experience purchasing from this wonderful store several times. The staff are always friendly and informative. Their frames and lenses are TOP NOTCH. I buy progressive (no line bifocals) lenses and they always turn out perfect.
Mark is extremely kind, professional and knowledgeable. He is an excellent example of why shopping local is so important. I will always support this business because they go above and beyond!!!
Mark is extremely kind, professional and knowledgeable. He is an excellent example of why shopping local is so important. I will always support this business because they go above and beyond!!!
Bobby Stahl
Feb 03, 2020
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Mark, the owner, made my experience of buying glasses the best experience I've ever had in my life!
If your only looking to buy a pair of glasses, and that's all that matters, don't buy your glasses at Payless Optical!
If you want the best customer service in town, and the best selection of glasses, than go to Payless Optical!!!
If your only looking to buy a pair of glasses, and that's all that matters, don't buy your glasses at Payless Optical!
If you want the best customer service in town, and the best selection of glasses, than go to Payless Optical!!!
Roberta Hurd
Jul 10, 2019
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Used Payless Optical for many, many years. Always find great glasses at a great price. When I get a new prescription, they turn my old ones into sunglasses. They are always very patient with me because I am a bit hard to fit but they always make it work. They are always available for adjustments, on the house of course 😊
Adra Anderson
Feb 08, 2019
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My experience as Payless Glasses has been nothing short of quality service. As a first time buyer of glasses they helped me find the frames that worked for me at a very affordable price. Then, four days after I recieved my glasses, I broke them. I naturally called them to inquire about possible insurance to replace my glasses. They replaced my frame for free under defective causes, however, the insurance was only $10 so even if it was my fault it is an affordable fix. I would and do recommend Payless glasses to my friends or family who are considering new frames. Excellent, local business.
John Crystal
Dec 02, 2013
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