In 1988, Miki Brugge left her job as a fashion buyer for a major department store chain to start her own store featuring fun and unique children's clothes. A new mom herself, she was frustrated by what was then available in the stores.
On her frequent buying trips, she would come across exciting new lines from start up companies that were just to small to produce the huge volume that the "big box" stores needed, and yet, were too small to get their names out to different parts of the country.Over the years, the store has grown-along with its customers.
On her frequent buying trips, she would come across exciting new lines from start up companies that were just to small to produce the huge volume that the "big box" stores needed, and yet, were too small to get their names out to different parts of the country.Over the years, the store has grown-along with its customers.
Reviews (18)
Bowen Cook
Dec 23, 2021
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Fiore F.
May 25, 2021
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Very cute things and nice quality, at least one store in memphis where you can buy ugg boots and nice clothes for kids. They are very expensive though. The few times I was there I never felt uncomfortable like some other reviewers but probably some people stole from them in the past so they might be a bit paranoid... they should just have a security guard at the door and should put alarms to all clothes and that’s it.
Jordyn Duncan
Oct 20, 2020
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We went to visit this very cute store right after my husband and I found out we were having a baby girl. The customer service was awful. Never asked to hold our stuff or help us with anything, just followed us around and stalked us the whole time like we were going to steal!! I would have gladly spent a lot of $$$ at this very cute store, but I hated that I was being watched over like I was going to steal something any second. AND THEN when we did check out the lady that was watching us the whole time asked if we wanted our things gift wrapped.... didn’t even care to ask or congratulate us on
Janelle Dayton
Jan 04, 2020
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If you want to feel judged and watched like a hawk the entire time you try and shop, then this is place for you!
Recently went here to get my daughter some new shoes. From the time I walked in to the time I left, this older lady who works there, watched me the entire time. She would purposely move to make sure she could have direct eye contact on me. It made me feel really uncomfortable. Never going back to that store.
Recently went here to get my daughter some new shoes. From the time I walked in to the time I left, this older lady who works there, watched me the entire time. She would purposely move to make sure she could have direct eye contact on me. It made me feel really uncomfortable. Never going back to that store.
Tris Sax
Oct 16, 2019
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They have beautiful clothes and things for baby. However, every single time I go in the store, I feel uneasy. I literally feel stalked! The last time I took my two year old granddaughter with me, I got evil eyes for letting her walk through the store. I will never go back. I will drive to Germantown or Collierville and spend my money with the boutiques there. This store is too snooty for me.
Emily Howard
Sep 25, 2019
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We had a lovely experience at this store today. My daughter and I were greeted by 3 employees. They took a genuine interest in getting to know us and offered great advice about my daughter’s shoes. I was so pleased to see that they offer a myriad of products, not just clothes. Also, the store is kid friendly. I also noticed the bathroom was stocked with a few sizes of diapers and other essentials in case of an “emergency”. I would highly recommend this store!
Taylor Nestler
Jul 15, 2019
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One of the saleswomen had horrible customer service. We told her what we were looking for and she talked down to my mother in law and myself like we were little school children. She also followed us around the store like we were shoplifters it was very annoying. She then continued to barge into the fitting room without being given permission when I was trying on a piece of clothing on my baby. What’s the point of having a drape over a fitting room if you just keep barging in?
Dustin Smith
Jun 30, 2019
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J. P.
Oct 09, 2018
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So this review is actually kind of funny but not really funny I just get amused & numb when situations like this happen at this date and time it's 2018 like really.
So I reached out to cottontails via email and phone. an older lady answered yesterday evening around 6 PM and I inquired about if they ever use their space to host children's events
she replied yes but it depends
I told her I was looking for a local children's boutique that would be interested in cohosting an upcoming gifting suite experience. we've partnered up with a really big brand called _______ as
So I reached out to cottontails via email and phone. an older lady answered yesterday evening around 6 PM and I inquired about if they ever use their space to host children's events
she replied yes but it depends
I told her I was looking for a local children's boutique that would be interested in cohosting an upcoming gifting suite experience. we've partnered up with a really big brand called _______ as
Mary C.
May 07, 2018
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I have shopped both Cotton Tails and Sachi in years past when my own daughters were young and have always been impressed with the selection. I was eager to shop today, looking for some cute clothes for my newborn great-nephew, since I have not been in the store in about 15 years. Upon entry, a nice salesperson asked if I needed help and she directed me to the boys department. As I looked and tried to decide on sizes and items, about 10 minutes later, another salesperson asked if I needed help, but I replied no. Then another 10 minutes passed and by this time I had about 6 outfits in my arm
M. R.
Apr 06, 2018
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Cotton Tails is a relatively large children's boutique, but most of the items are for girls. Make no mistake- I'd probably go broke if I had daughters, but when looking for play clothes for my boys, the selection was very small. Not only is the selection lacking, but most of the appliqued items can be found for cheaper, better quality, and more unique styles at online boutiques. If you're looking for Tea, it can be found here, but don't expect a big selection. They also carry the precious Jellycat stuffed animals (the only ones I'll let my boys have), but again, selection
Caroline V.
Jan 07, 2016
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I like this place. They stock the best-made, cutest, and most unique clothes for children anywhere in Memphis. When I'm looking for something special for my son, I head here. I've always been greeted my multiple personnel, but I've also never felt crowded.
The prices are higher than Target or Gap, but if you catch them on a sale (they announce them via mail and on their FB page), it's actually pretty typical department-store pricing. Recently I picked up two warm shirts and two pairs of pajamas for $60. And if I had a little girl, I would definitely buy one of their frilly
The prices are higher than Target or Gap, but if you catch them on a sale (they announce them via mail and on their FB page), it's actually pretty typical department-store pricing. Recently I picked up two warm shirts and two pairs of pajamas for $60. And if I had a little girl, I would definitely buy one of their frilly
Kimberley A.
Oct 04, 2014
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I love the clothes here. While I do agree with previous reviews about lack of boys items..that is how it is everywhere...So my stars won't reflect that. I also see in a previous review about the snottiness of employees here..I agree there have been times I feel the snotty entitled air in from a couple of ladies. But I think that is in other stores too and restaurants and everyday life. It has not been bad enough to affect my review. Actually I have been helped tremendously by the staff. They were so very helpful numerous times:
1-I was looking for a specific style of bib for a birthday
1-I was looking for a specific style of bib for a birthday
Amy D.
Nov 04, 2013
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I received an email from the business owner asking me to call her. Upon calling, the owner apologized for the price difference between her store and the comparison store. After a few minutes of discussion, she offered to mail me a check with the price difference. I am very happy with the diaper bag, I've even washed it in the washing machine and even though I've used it daily the past 4 months, it still looks brand new. I am now a happy customer!
Erica B.
May 06, 2012
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I'm knocking Cotton Tails down a star because I have revisited with my brand new mom-eyes. I joke that I could review everywhere I've visited prior to having a child and it would be a totally different outcome, but the joke isn't that far off. This place has some spectacular clothing...for little girls. When I visited the first time I thought it was a fair representation of both genders, but now that I have a boy of my very own I notice that there isn't quite the same selection for them.
I first stopped back in here after I found out I was having a boy. It really knocked
I first stopped back in here after I found out I was having a boy. It really knocked
C. J.
Dec 23, 2010
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This store may have gotten more stars for its product lines but the attitude and air of snootiness displayed by its employees brought the rating down to one star. I walked in and wasn't greeted by any of the FIVE women standing around the counter chatting. This may be a small gesture overlooked by some but when I'm in your store for a list of items that are going to cost me quite a chunk of money, the least I expect is a "hello". When I approached the women to ask a question about one of their product lines, I was given a blank stare by one while another looked as though she
Jolynna M.
Sep 13, 2010
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All Memphis' well dressed babies shop at Cottontails. Or at least their mom's do. :)
This is a very upscale little boutique featuring designer type clothing for babies and young children. And the clothes are just so cute! My kids are all older now, but when they were little, I would drool over the smocked dresses and little boy knickers, all in the cutest of colors and designs. And all with a nice little price tag as well!
I still shop here for baby gifts though. They have adorable layette items and nice gifts.
This is a very upscale little boutique featuring designer type clothing for babies and young children. And the clothes are just so cute! My kids are all older now, but when they were little, I would drool over the smocked dresses and little boy knickers, all in the cutest of colors and designs. And all with a nice little price tag as well!
I still shop here for baby gifts though. They have adorable layette items and nice gifts.
Tanya T.
Aug 23, 2010
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I would shop here every single day if I could...they have such a cute selection of children's clothing. I'm a sucker for smocked bishop dresses and I've seen some beautiful ones here, along with matching hair bows. I also love the jumpers, jon-jons and bubbles. I could probably spend my whole paycheck on my daughters' wardrobes here.
They also have a nice selection of infant clothing, bibs, and accessories. It's a nice place to shop for that perfect baby gift.
A bit pricey, but the clothing really is fine quality, and the sales professionals are very welcoming and friendly
They also have a nice selection of infant clothing, bibs, and accessories. It's a nice place to shop for that perfect baby gift.
A bit pricey, but the clothing really is fine quality, and the sales professionals are very welcoming and friendly