Coasthills Credit Union
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Coasthills Credit Union
We are fully committed to both your personal and financial well-being and understand that during these uncertain times, help, guidance, and the ability to find the information you need in one place is important to you. As developments continue to evolve, we commit to keeping you updated about how we are safely and effectively managing operations.

Find out more about our relief efforts, including information about the second round of Economic Impact Payments. Our iPhone and Android apps make mobile banking as easy as tapping your touchscreen. Use your smartphone or mobile device to stay on top of your finances - check balances, pay bills, set up alerts, transfer funds, even make remote deposits (it's as easy as taking a picture).
Services
CoastHills is driven by the Board of Directors and Supervisory Committee, a group of credit union members who lend their talents and unique experience to provide direction for the Credit Union. From business and finance to technology and military experience, our Board of Directors and Supervisory Committee bring diverse skillsets to the table.
Please include your name, address and telephone number. For the security of your account, please do not include your account number or other sensitive member information. If you need to retrieve an account number or other sensitive member information, please send us a message through your online banking portal's secure Message Center.
Paying your CoastHills loans from another financial institution is fast and easy - oh, and it's free!. In a hurry? You can make a one-time payment by selecting Express Pay on the log in screen. If you would like to pay using your CoastHills checking account, use the transfer money option on the Mobile App and Online Banking.
At CoastHills, we put our members first. That means products you actually want - and that care about you. We've designed our checking accounts to provide you with the best value. Both pay high dividends for qualifying accounts, and if you want some extra perks, consider Super Checking. A fully-loaded checking account with a comprehensive identity theft program, high-dividend earnings and ATM fee refunds.
From the fun (holiday gifts, vacations) to the practical (emergency expenses, taxes), and everything in between, you can save and earn with CoastHills. We have savings accounts that help you plan for every day of your life. You can even make saving money as easy as, well. This is the account that begins your credit union membership.
Reviews (21)
Michael Hart
Michael Hart
Jan 15, 2022
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Terrible organization. Was very good years back, but have gone down hill for the last 5 years. Terrible customer service, due mainly to young illtrained middle management , who seem to be in competition to see who can be the rudest.
Isaac V.
Isaac V.
Jun 16, 2021
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Less then stellar customer service, don't be late making a payment or you'll be forced to pay a 15 dollar convince fee since the app locks and won't let you make a payment.
Dan B.
Dan B.
May 21, 2021
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I've been with COASTHILLS for about 9 years, and it's been great! No problems for me. Always friendly and helpful people at the Village branch.
Betsy L.
Betsy L.
Jan 27, 2021
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Untimely turnaround time when it comes to communication.
Received communication a week later after leaving several voicemails. Hopefully better training in the future to acknowledge reciprocating on their end of communication.
Robyn C.
Robyn C.
Jan 25, 2021
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They are the worst. They can’t seem to get any information correct no matter how many times I contact them and customer services reps could really care less.
Tony Zamora
Tony Zamora
Aug 16, 2020
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Terrible customer service! Literally took 3 weeks for them to send me a photocopy of a document I needed to register my car.
Sawyer S.
Sawyer S.
Feb 16, 2019
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I'd give 0/5 if I could cause coast hills is that wack. Destroying a local business entire livelihood and $15,000 in art was a terrible mistake. There used to be a time when we celebrated art. Now we live in a dystopian hellscape where banks destroy art. Again I say, wack.
Andres J.
Andres J.
Feb 16, 2019
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Absolutely terrible! The negative reviews are 100% accurate! This bank is a scam money hungry crooks! Go anywhere else but here! Trust me!
Brett E.
Brett E.
Feb 16, 2019
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I have been a member of this bank for 15 years and just recently decided ENOUGH IS ENOUGH, THEY'RE FIRED. This bank is so terrible for a number of reasons.

The most recent atrocity they have committed is completely steam rolling an innocent organization/business by unlawfully taking control of and destroying over $15,000 of the organization's property. Then the bank told the organization it was their fault and refused to reimburse them for the bank's unlawful actions. This organization is currently pursuing legal action against this bank.

This bank USED to be a great bank, back
Taylor J.
Taylor J.
Feb 15, 2019
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Total and blatant disregard for local business owners and their personal property! Do not recommend!

Shame on you Coast Hills!
Lyss O.
Lyss O.
Feb 12, 2019
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TOTAL DISREGARD for the COMMUNITY and PERSONAL BUISNESS OWNERS.
I'm part of a community of people who throw events. our venue we used to have events at was taken over by CoastHills. thousands of dollars of our equipment was not only thrown in the trash but also destroyed without notification to the owner of the equipment (who also had receipts for the equipment for proof of ownership). he kept in contact with CoastHills asking over and over when he could come retrieve the equipment to no avail. However, CoastHills would rather spend money to destroy art and equipment and haul it away instead
Brit N.
Brit N.
Feb 11, 2019
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Rude and disrespectful. Have no respect for small businesses or local people anymore. Have no desire to invigorate or support the community that founded them. No longer a reliable local bank just another greedy and money hungry business now.

Took advantage of local small business-that doesn't bank with coast hills but has had to deal with them now due to them attempting to remove the businesses property from a rented space that was repossessed by coast hills instead of giving renters proper notice and time to remove their belongings, choose to continually disregard renters communication
Jessica R.
Jessica R.
Feb 11, 2019
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If i could give zero stars, i would. Doesn't care about small businesses or their customers.
Sean G.
Sean G.
Feb 10, 2019
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Absolute crooks!!!!!!! Do not give them any of your business. They totally screwed over friends of mine in the worst way and have zero respect.
Nick A.
Nick A.
Feb 10, 2019
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GREED AND DISREGARD FOR THE LOCAL COMMUNITY - Coast hills repossessed a business where I had a lot of my personal equipment stored for our local community, I contacted them to get it back and gave them receipts and pictures of my equipment. Most of which was engraved and labeled with my logo. They told me I could get it and kept postponing for over a month until I got a tip from someone that they had been there for 3 weeks destroying our equipment and throwing it into dumpsters.... After I went down there and caught them doing it... They claimed they had no liability for my personal property and
Koco N.
Koco N.
Feb 10, 2019
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If you are a small business, avoid this place with a passion. This establishment is focused on greed and will screw you over. Been banking here for years and the customer service has really gone down hill. The way they run business and handle your money is also irresponsible. Don't come here. You'll regret it and possibly lose your business.
Ward Keith
Ward Keith
Aug 08, 2018
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This last transaction was at the Lompoc Branch my normal Branch is in Vandenburg village.
Mike Chaput
Mike Chaput
Jan 05, 2018
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Horrendously poor customer service. Went into their office (near Vandenberg AFB on Constellation) to make our credit card payment with a DEBIT card. They don't accept a debit card that is with mastercard??? When questioned "why" - Lynsey rudely explained "That's just how our system works". Anyway, today's review is just the straw on the camel's back with Coast Hills. Their website stinks, they do not answer emails and have a cavalier attitude about customer service.
Go see the very nice folks at Bank of Montecito, the staff in Solvang is especially awesome.
Danielle D.
Danielle D.
Sep 19, 2016
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I've been a member for years and I love banking with them. I've moved to two big cities and tried other banks and have stuck with Coast Hills.
Karen A.
Karen A.
Dec 11, 2015
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Horrible customer service. Hold time is "never ending 6 customers calls ahead of you." What happened to this local friendly bank I've been a member of for 30 years? I switched to Chase. So much better!
David H.
David H.
Sep 22, 2015
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On oct. 1, with essentially no warning, their checking account rates, which used to be free if you had $10,000 in the bank, will be $5.95/month -- $72/yr. For that you get some personal i.d. protection, blah, blah.
There is no-opt out except to go to their other checking plan which is also fee-based.
About three years ago, when my bank started raising fees and instituting charges, I said, enough of this. I went through the considerable trouble of having my bill pays and direct deposits go to CoastHills -- glad it was a credit union and not a bank.
Since then I've watched it slide as its computer