Networking and Computing ExpertsWe have the experience to help you plan and optimize your networking and computing needs. Remote Support AvailableWe can help you diagnose your computer problems without you having to bring it in with Remote Support. We can help you get connectedWe live in a connected world, you can rely on us to be there to help ensure you stay connected and have your equipment working optimally.
We are not cloud onlyWe are local to Ithaca NY and can help you hands on if that works better for you. Don't worry, if you need cloud server support, we are experts in that arena also;-. Contact us and let us know what type of computing service you need assistance with. We provide an array of expertise and have been helping the local community with their computing needs for many years.
We are not cloud onlyWe are local to Ithaca NY and can help you hands on if that works better for you. Don't worry, if you need cloud server support, we are experts in that arena also;-. Contact us and let us know what type of computing service you need assistance with. We provide an array of expertise and have been helping the local community with their computing needs for many years.
Reviews (13)
Jean M. Snow
Dec 27, 2021
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Elizabeth Gladstone
Dec 24, 2021
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This place is awesome. I got locked out of my computer (my hard drive encrypted itself after a firmware update...never knew that could happen). I called the Computer Room and Ben was able to help me unlock my system and solve the problem in a matter of minutes - free of charge. 5+ stars. Thank you!!!
Vivian Lee
Nov 17, 2021
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Amazing place, I am forever grateful to the employees here <3 I was dumb and spilled smoothie all over my laptop and brought it to them immediately. This was my first time damaging my laptop and they handled everything professionally and with extreme care. They took my case in and provided service ASAP, clearly explained to me what all the different parts inside my computer were, told me upfront all of the options I had and all of the prices. The final price didn't change from what they told me the first day and I was extremely happy about that. Super nice people (and dogs) who clearly communicated
Jonnagale
Nov 03, 2021
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Gail W.
Oct 25, 2021
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Jimmy Jordan
Oct 07, 2021
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Book Smyth
Sep 15, 2021
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Positive: Professionalism, Responsiveness
When my computer went on the fritz I took it to these fine folks and within 24 hours knew what was wrong. They were up front about the situation, not trying to sell me on anything or tease that maybe they could fix it if I paid for this or that. They even managed to copy my hard drive over to an external drive so I didn't lose anything.
When my computer went on the fritz I took it to these fine folks and within 24 hours knew what was wrong. They were up front about the situation, not trying to sell me on anything or tease that maybe they could fix it if I paid for this or that. They even managed to copy my hard drive over to an external drive so I didn't lose anything.
Marcia Jacobson
Sep 05, 2021
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I have been taking computers to Computer Room for since they were located on East Hill. The guys who work there are pleasant, unpretentious (they dress very casually and bring their dogs to work), and honest. They do not talk down to women or to people like me who do not know much about computers. They recently replaced the hard drive on my laptop--they carefully checked out the computer to make sure that that was what was needed, and they did not try to force the most expensive option on me The happy result is that my computer feels like it is new.
Anika Verma
Aug 15, 2021
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Ruth Talley
Aug 02, 2021
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Positive: Responsiveness
I had an unusual problem with my MacBook Air that was impossible to recreate for diagnostic purposes. Ben & the team fixed it each time,& persevered until the solution was found. & all the while remained positive & pleasant as they explained what they were trying/doing. Result? A complete success because they didn't give up.
I had an unusual problem with my MacBook Air that was impossible to recreate for diagnostic purposes. Ben & the team fixed it each time,& persevered until the solution was found. & all the while remained positive & pleasant as they explained what they were trying/doing. Result? A complete success because they didn't give up.
Zoe D.
Jan 06, 2021
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Robert B.
Jun 04, 2019
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Darcey L.
Aug 08, 2015
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I brought in a lagging computer, and the helpful fellow who greeted me explained that probably there was nothing wrong with the computer that changing some settings couldn't fix. He spent about 15 minutes with me quickly walking me through my questions and then sent me on my way without even charging me. Polite, friendly, helpful, honest. Love these guys.