At Bachmanns Pools, Spas and Saunas, we sell and service the best above ground pools, in ground swimming pools, hot tubs, used indoor and outdoor swim spas and saunas in the Madison area. Our high quality brands include Hot Spring Spas, Radiant, Endless Pools Fitness Systems, and Finnleo and Helo Saunas, Steam and Infrared.
Our main service areas are Madison, Brookfield, Fitchburg, Sun Prairie, Middleton, Janesville, DeForest, Verona, Stoughton, Waunakee and other fine areas of Wisconsin. At Bachmann Pools & Spas we understand that we are in the service business, and that our ability to provide excellence in customer service is a direct result of the level of training and the desire of each employee to go the extra mile for our customers.
Our main service areas are Madison, Brookfield, Fitchburg, Sun Prairie, Middleton, Janesville, DeForest, Verona, Stoughton, Waunakee and other fine areas of Wisconsin. At Bachmann Pools & Spas we understand that we are in the service business, and that our ability to provide excellence in customer service is a direct result of the level of training and the desire of each employee to go the extra mile for our customers.
Reviews (9)
Patricia Moore
Jan 01, 2022
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Bachmann Pool and Spa went above and beyond our expectations! From Chandler on the sales floor to the 2 gentleman that delivered our hot tub, they were all very professional! The men that installed and set up the hot tub went above and beyond what they had to do! Chandler even called to make sure that we got it running and the chemicals all OK! I am sure that any questions I may have in the future will be answered by this wonderful team!! You won’t be disappointed!
Jerona Rykunyk
Jan 01, 2022
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Purchasing a new hot tub spa is a big financial investment. To do it right, it is far more important WHERE you buy than WHAT you buy. The initial process setting up your tub takes time and guidance, even if you are an experienced owner. Neo, my salesperson and set up guru, has been with me every step of the way. I never would have been able to navigate the correct set up without her help. She responded within less than a half an hour every time I had a question and guided me through what I needed to do. She has been fantastic! The delivery/set-up crew contacted us before they came. They were on
Sandra Ramsfield
Oct 27, 2021
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Doug, Chandler and Josh(contractor) made the whole process easy for us, in deciding to buy. This was the most fun, easy and streamlined service from beginning to end! We thought this process would have been harder and longer than it was. We are extremely happy with the turnout and knowledgeable information you all provided. You answered all questions (even ones that were probably common sense) and never made us feel stupid. We have already enjoyed swimming twice this season! we have provided Doug’s and Josh’s card and your name to two people who were curious about looking into a pool too. We
Holly Walker
Sep 15, 2021
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Chandler was amazing to work with. She is extremely knowledgeable and patient with us making the decision on what tub would be best. She made our buying process very easy. After we received our tub, she has worked with us to get the water balanced and answering what ever questions we have. Highly recommend Chandler and Bachmanns if you are looking for a hot tub.
Dan O.
Jul 16, 2021
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So.....we decided to put in a pool during the pandemic. We worked with Chandler at Bachmanns and the process was very easy. pricing was straightforward and she made sure we got the sale price that was happening at the time. We were referred to an excellent installer (Josh Stone with Graceful Construction). There were some minor issues with the Covid manufacturing hiccups but we were in no hurry so no worries. We ultimately put off the install until spring of '21 (although the pool was ready to go in)and Bachmanns stored the pool over the winter for us no problem. We purchased a Radiant 24' round
Benjamin M.
Apr 03, 2021
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The best spa company around! They are the only ones to figure out the complexity of removing our old tub and delivery of our new hot tub! The owner actually took personal interest and figured it out for us. Everywhere else when shopping around didn't even care or try to figure it out. They all told us we will sell you a hot tub but you will need to figure how to get it where you need it.. We have existing 2nd level Sun Room with sucken hot tub at floor level. The owner is a true genuine friendly guy that not only came out to personally check out but also came back at delivery to make
Rhonda B.
Aug 25, 2019
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Robert O.
Nov 24, 2017
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We had Bachmann repair our hot tub and always had them repair it. They did a great job at doing that but... I ordered a Hot Tub cover on Sept 26th, 2017. I was told it would take 4-6 weeks. Well, here it is 8 weeks later and still no hot tub cover. I called and asked about it at week 6 and I was told... "Don't call us, we'll call you when it comes in."
: ( Talk about horrible customer service! The guy I talked to, didn't even want to look up my order.
I now understand the issue after talking with the owner, she explained the issues regrading the wild fires in California
: ( Talk about horrible customer service! The guy I talked to, didn't even want to look up my order.
I now understand the issue after talking with the owner, she explained the issues regrading the wild fires in California
Bernard W.
Aug 07, 2017
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