Earn cash back on every purchase, every day with the Life Matters Cash Back Visa Credit Card. Whenever you need help with your accounts that requires us to verify your identity, use the MemberPass smartphone app instead of showing your ID card or answering security questions. At HawaiiUSA Federal Credit Union, we are committed to providing "Life matters" moments and financial education to our members, staff, and community.
Enjoy secure and convenient online banking, or bank by appointment at any of our Oahu, Maui, Big Island, or Kauai branches. Say Aloha on any of our social media pages below!
Enjoy secure and convenient online banking, or bank by appointment at any of our Oahu, Maui, Big Island, or Kauai branches. Say Aloha on any of our social media pages below!
Services
If you're looking for a credit union on Oahu, Maui, or the Big Island that's dedicated to your financial needs and goals, HawaiiUSA FCU is here to serve you with personal attention. At HawaiiUSA, we believe there is a better way to bank. It's what we're passionate about, and we make it our mission to make financial dreams come true.
Keep connected to your finances everywhere you go with customizable Notifications, as well as creating unique Savings Goals to help you get what you need. Your Digital Banking is now as unique as you. Tailor the look and feel of your Digital Banking experience by changing themes, widgets, and the types of accounts that show on your dashboard.
For more than 80 years, we've believed that what makes Hawaii special is our vibrant communities and their willingness to go the extra mile for each other. And at HawaiiUSA, we've had the great fortune to see some of those amazing stories play out firsthand. And as we continue to help our members and local businesses, their shared stories of resilience strengthen our commitment to keeping the aloha spirit alive and well.
The HawaiiUSA FCU Foundation offers financial support to non-profit organizations who serve the children of Hawaii or those less fortunate. We remain true to our roots as a credit union for teachers through financial education resources, scholarships, and educator stipends. We combine resources with other organizations.
Learn why employees love HawaiiUSA's highly-rated benefits package, connecting with our community, and helping to raise Hawaii's financial wellness through serving our members. Our commitment is improving our members lives and making their financial dreams come true. Creating strong, valued relationships with our employees, members, and communities through our core values: service, integrity, unity, and achievement.
Reviews (10)
Susan Anchetz
Nov 14, 2021
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Victoria S.
Oct 19, 2021
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This is a review for the LIHUE BRANCH on the island of Kauai. Apparently this branch just opened up recently in the mall. I've been looking to establish a relationship with a credit union on island, and I walked in to speak to someone about opening an account. A "local" person who entered just before me was greeted warmly and familiarly by staff. When I made eye contact with the same staff member and smiled, she not only didn't acknowledge me, but she quickly looked away, as though hoping she wouldn't have to help me. Looking at all the other customers in the branch doing transactions.... I finally
Rose Van Dorpe
Oct 18, 2021
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Kevin helped us this day. He's a "floater" goes wherever short staffed is. Nothing against others who've helped us previously but Kevin did more for us this day ... more than most but not all.
Had he not been there that day, I may have had a serious nervous breakdown in their parking lot.
He went above and beyond & certainly exceeded my expectations. Mahalo Kevin for your service that day! Have a wonderful holiday season!
Rose
Had he not been there that day, I may have had a serious nervous breakdown in their parking lot.
He went above and beyond & certainly exceeded my expectations. Mahalo Kevin for your service that day! Have a wonderful holiday season!
Rose
Amber Wright
Jun 04, 2021
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I lost my debit card, and i was told instead of waiting for it to come into the mail, which would take 7-14 buisness days, i could go to the Kapolei or the Hononlulu branch on Aaala St. to get it in person. They were efficient, friendly and most helpful. I was able to walk out with my new card with no problems.
Thank you.
Thank you.
Mahealani Kahaialii
Sep 10, 2020
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I’ve been shopping around for a credit union and HawaiiUSA was reviewed as the best in Hawaii. I heard great things about them and also saw that their numbers were great. I visited the website to do a more detailed research and immediately questioned if they were the best. I was disappointed with its presentation and had no desire to search anymore.
I tried again, still disappointed with the website’s presentation but stayed to navigate the website. Let’s just say, it’s been a hassle to look for information I wanted. It’s not impossible but I shouldn’t have to dig for the simplest
I tried again, still disappointed with the website’s presentation but stayed to navigate the website. Let’s just say, it’s been a hassle to look for information I wanted. It’s not impossible but I shouldn’t have to dig for the simplest
Lola Lola
Jun 08, 2020
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Greg G.
Jan 26, 2020
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HawaiiUSA Federal Credit Union

48 Reviews
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Open • 9:00 am - 5:00 pm
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Greg G.
143friends
4reviews

A moment ago
HawaiiUSA FCU is very difficult to work with. My bad experience had to do with a delinquent payment that ended up on my credit report because I did not get their notice that went out to an old address. Granted, this is partially my fault fur not upsetting my address, but that is where
Menu
Restaurants
Home Services
More
HawaiiUSA Federal Credit Union

48 Reviews
Banks & Credit Unions
Open • 9:00 am - 5:00 pm
Review
Call
Directions
Website
PHOTOS
+39

RECOMMENDED REVIEWS

Start your review...

Greg G.
143friends
4reviews

A moment ago
HawaiiUSA FCU is very difficult to work with. My bad experience had to do with a delinquent payment that ended up on my credit report because I did not get their notice that went out to an old address. Granted, this is partially my fault fur not upsetting my address, but that is where
Lilly Chun
Nov 12, 2019
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I've been a member since 2006. I love the location, validated parking, friendly staff, and the services they offer.
The only thing that I don't like is the technology they use. The mobile deposit feature doesn't work on the app. When I try to register for a new online business account, the email for the temporary password doesn't work immediately. I hope they upgrade their technology soon.
The only thing that I don't like is the technology they use. The mobile deposit feature doesn't work on the app. When I try to register for a new online business account, the email for the temporary password doesn't work immediately. I hope they upgrade their technology soon.
Dennis Lopez
Dec 22, 2018
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Ethan Mr. E. Sanders
Jun 15, 2011
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Moved To HI from the mainland and I wanted to start an account with a local Credit Union. I was unable to have both my wife AND I (it had to be just me with her on the account) therefore she is not an actual member and cannot use a lot of extra services that I can (i.e., notary, cashiers checks etc.), which seemed really stupid to me. In addition to this, I deposited my first paycheck and discovered that for the first month after you open your account they AUTOMATICALLY put a hold on the check for 9 BUISNESS DAYS. Basically, even though the check I deposited was a federal payroll check, I had to
