Midwest Phone Lab
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Midwest Phone Lab
We ask you to remove or provide your passcode before the repair. There are a few reasons for this. On every device, we run through a pre-repair and post-repair diagnostics checklist to ensure all major functions are working. This helps us diagnose issues and find repair solutions and it also allows us to fully test the repair after the fact to ensure the high quality of service and performance we pride ourselves on.

Apple does not provide, or sell ANY "Genuine OEM Apple" branded replacement parts or screens to anyone, or any repair shop. Anyone advertising this is not being truthful, and using it as a advertising tactic to attract customers.
Services
Don't worry about the repair. We will stand behind every repair we do, every time. Our Lifetime warranty isn't a gimmick, if the part we install doesn't work quite right bring the device back without damage, and we'll fix it again. All of our parts carry a lifetime warranty against manufacturer defects, and we offer an unheard of 90 day warranty on our labor!.
Samsung's Next big thing is great until you broke the screen during some daredevil adventure over the weekend. Maybe it just got thrown across the room by a toddler. Either way we can fix it in about 1 hour with an appointment and get you back to life's adventures. Give us a call or choose your repair below.
When you contact Midwest Phone Lab, you'll be talking to a real person who cares about you. No automated voice system. No off-shore call center. You'll speak directly with one of our smartphone and tablet repair technicians. Because we give each person such personal service, you may find that you get our voicemail when you call.
Reviews (27)
Mike Engel
Mike Engel
Nov 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
High Fives. Dropped off a mostly useless iphone due to failing battery. I ran a quick errand and now have a fully functional phone. They answered several questions with good technical information in a friendly way.
Jade Pitta
Jade Pitta
Oct 28, 2021
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Did a great job for an even better value, super quick service, very good experience, highly recommend this business.
Tsering Wangmo
Tsering Wangmo
Apr 04, 2021
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Highly recommended phone repair shop, I changed my Iphone 7 screen two years ago but it has some issues lately, they have changed the screen per lifetime policy without charging a single penny. Also changed battery at the time without charging extra labor charge. They are surely a go to place for any phone repair work, excellent customer service and professional.
Zach Muscatello
Zach Muscatello
Mar 15, 2021
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Sam was incredibly friendly and helpful. They were able to fix my iPhone X in less than an hour, and did so at a great price. I will be back in the future!
Olliver Spibbs
Olliver Spibbs
Jan 09, 2021
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Workers are friendly and helpful. I felt like they cared more about helping me than about the money. Did their best to help me understand why things were the way they were instead of just telling me how they were. Cheapest around. Quick turnaround. Will be returning.
Adam Becker
Adam Becker
Nov 05, 2020
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Positive: Professionalism, Responsiveness
Went to have my phone charging port cleaned. They did it for free! Phone charged amazing after. Very nice and awesome staff
Lance Bentley
Lance Bentley
Sep 12, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I called. They were open and not booked at the time. I was there in half an hour. They took my phone and said the cracked glass would be replaced and the phone available in 45 minutes. I returned in 45 and - there it was!
Service was prompt, professional and painless. I highly recommend their service.
Patti Emery
Patti Emery
Jul 30, 2020
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I called Midwest Phone about my Ipad and talked to Sam who was professional and knowledgeable. He explained procedure, costs, and approximate turn around for repairs on my Ipad. They were very quick to fix it and mail it back to me and now it works perfectly. It needed a new battery and the cost was very reasonable. Would absolutely recommend them!
M. W. Apexx
M. W. Apexx
Jan 09, 2020
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Hours are 9 to 7. Nobody's here and called couple times in case phone is forwarded to someone, no response. Guess I'll go to uBreakiFix again
Sara Austin
Sara Austin
Sep 17, 2019
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Drove over from the East side on the recommendation from a friend. So glad I did! Service was prompt and professional and the space was clean and quiet. I also got some great feedback about phones from Sam. Super knowledgeable, forthcoming, and friendly. Will def be back for any future phone issues.
Stephen V.
Stephen V.
Jul 05, 2019
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After these guys fixed my most recent phone I was certain I'd previously written words of praise for their work.
I was wrong.
But in the past couple years I've sent several devices their way to be fixed. I used to perform such repairs myself, because I'm a DIY guy, and felt it was an expense I didn't care to incur. For a while that was great I learned something useful and it served me well in broadening my personal knowledge and skills for work I make my living to a degree.
But to do it myself took time that these days I find is not effective in savings.
They are highly efficient
Eric H.
Eric H.
Jun 04, 2018
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Awesome repair shop to do business with. Everyone was very friendly and made me feel like they really knew what they were talking about. The part that I purchased from them was really great quality and I will definitely being working with them again in the future!
Lew F.
Lew F.
Oct 14, 2017
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I had an iPhone 6 that wasn't charging. Could have been a number of things from a broken port to one that just needed cleaning. Could have charged me 9.50 or 59 and I wouldn't have know the difference. The owner took a look, said it was just a dirty port, took it in the back, was done in 10 minutes. Charged 9.50. Great, honest, quick service. Will go back and recommend to my friends.
Dana M.
Dana M.
Apr 12, 2017
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Took my phone in that was not working well. They were very honest about the results if they were to try to fix it. After deciding it was not worth it for me they gave me the information I needed to get a new phone i.e. what they see the least and what is easiest and cheapest to fix.
Michael E.
Michael E.
Dec 16, 2016
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Took my iPhone 6 in for repair after my 4-year-old dropped it and shattered the screen. Overall, I was satisfied with the repair - the screen looks great and the phone seems to be working well. However, I'm not sure if it was just an off day, but the gentleman who repaired my phone really did not seem friendly at all. I wasn't sure if he seemed annoyed with having to fix my phone, but I just did not feel very welcomed there. However, I would still recommend this place for the quality of the repair but not for the personal interaction.
J. F.
J. F.
Nov 26, 2016
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Well, my opinion of this place got taken down several notches recently.

Went back when my daughters iPhone 5c screen started acting up. Screen was loose and popping out of the phone, and the digitizer was flipping out (touch functionality erratic)

Guy told me that the screen on the phone was not installed by them (wrong) and made me buy a new screen. That new screen started having problems too. Decided to cut my losses and ended up replacing the screen myself (again) and all is well now.

I recommend googling around - you can find he parts to fix these phones yourself and it isn't even that
Emily R.
Emily R.
Oct 28, 2016
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My iPhone 5s screen cracked earlier this year and I took it to them to have it fixed. It was replaced within 30 minutes and less than their competitors. I was able to wait in their store during my lunch break while they replaced it. Customer service was good. Only reason I'm not giving 5 starts is because the screen is more sensitive now than it used to be. After having the screen replaced, my cheek regularly mutes, presses buttons, and hangs up on people while on phone calls. But hey, there are no more shards of glass next to my face anymore!
Tony F.
Tony F.
Mar 02, 2016
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Stopped in after reading reviews and found after my iPhone5 and iPad mini repairs I won't ever go to any other repair shop. Replaced my battery and fixed my lightning plug in about 15 min. After a different shop botched my iPad screen replacement they were able to fix it without replacing the glass again (much cheaper repai). Honest, professional and affordable service - what else could you ask for!?!
Brynn B.
Brynn B.
Dec 30, 2015
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I was able to get an appointment the day after my phone screen cracked, and 20 minutes later it worked like new! They also had a small waiting area so you can sit and wait while it's fixed.
Dave K.
Dave K.
Aug 27, 2015
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Walked in for an iPhone 5S glass replacement...walked out in 23 minutes. It's as good as new and I felt very well taken care of. Thanks!
Nina O.
Nina O.
Mar 21, 2015
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This review is a little late, but we had my son's S4 screen repaired here in January. They did a perfect job of repairing it- the phone looks brand new. The price was fair, just under $100. I hope that I don't need this type of service again, but if I do, where to take it won't be a question!
Cheryl T.
Cheryl T.
Oct 15, 2014
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I cracked the screen on my galaxy s4. JCD Repair fixed my screen and now it looks great again. Best price I could find in the area!
Bryan F.
Bryan F.
Aug 25, 2014
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I had replaced the screen on a phone and I pulled it out of my pocket 2 weeks later and the screen was cracked all over again. I spoke to JCD Repair and they weren't sure what happened, but gratefully replaced it at no charge. The only thing I would love more is if they had an East side store! The lifetime warranty was definitely worth it.
Molly I.
Molly I.
Jan 22, 2014
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Uh-oh, my 6 month old iPhone took a tumble onto tile floor! Shattered glass! What to do?! A quick search and I found my answer - take it to JCD Repair, I was able to make a same-day appointment and the fix was done about 15 minutes from hand over. Thanks JCD!
Tricia C.
Tricia C.
Dec 20, 2013
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I took in my iPad with a completely shattered screen after I dropped it on the sidewalk. I had foolishly neglected to purchase Apple Care, so I was completely bummed. Then a friend told me about this place. They did a great job, and for a very reasonable price. I hope I don't ever break an Apple product again, but if I do, I know where I'll be going!
Matt A.
Matt A.
Oct 22, 2013
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My galaxy s3 had a completely shattered screen top and bottom. I looked at a few places online and saw these guys had the best reviews. I took my phone here and they replaced the screen. It looks brand new and works great.

Thanks guys.
Marnie R.
Marnie R.
Jul 06, 2012
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Took in my disassembled 4s and in 30 minutes these guys had my phone back in action.

I attempted to fix the screen on my own and had bad luck pulling the ribbons through to connect to the motherboard. I'm wishing I wouldn't have even bothered... the price is right and the service is impeccable.

HIGHLY recommended.