If you need work on a water heater, call Trevor. He knows his stuff, he's easy to do business with and he met his commitments. There were plenty of screwups with Lowe's on my order for replacement water heater, delivery and install but once my order got into Trevor's hands, all was good. I had purchased a new toilet at Lowe's and their installation services.
Trevor called and we set up an appointment for Tuesday. I asked him if possible if he could come sooner, and yes he surprised me and came on Monday Memorial day for the install. He was very professional, wore a facial mask & gloves.
Trevor called and we set up an appointment for Tuesday. I asked him if possible if he could come sooner, and yes he surprised me and came on Monday Memorial day for the install. He was very professional, wore a facial mask & gloves.
Services
Established in 2018. Before Franks Water Heaters was established Trevor C worked for Fast Water Heaters where he installed water heaters for Home Depot all throughout Marin and Sonoma counties. He produced over three hundred 5-star reviews via Review buzz, Google and Yelp. We believe the greatest compliment is a customer referral.
Reviews (16)
Marcia F.
Jan 29, 2022
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Our experience from start to finish was A+++. Trevor is extremely knowledgeable and is a straight shooter. We needed a new hot water heater and he came and did a thorough look at our house and our needs, gave us a proposal and explained it in detail. We decided to go with his recommendations. He came and did the work today and did an outstanding job. He is fair and goes the extra mile. It was an absolute pleasure working with him. He knows what he is doing and we feel confident in him, his work and our new hot water heater! I highly recommend you use Frank's Water Heater services.
Alex F.
Jan 07, 2022
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This company is simply terrific. They do only one thing, which is water heaters, and they do it really well!
Trevor, the owner, personally came to my house on extremely short notice and at personal hardship to do a great job for me. I can't tell you how much I appreciate it and will never look to another company.
Trevor, the owner, personally came to my house on extremely short notice and at personal hardship to do a great job for me. I can't tell you how much I appreciate it and will never look to another company.
John M.
Dec 22, 2021
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Lana T.
Nov 18, 2021
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Figured out that water heater in our house was beyond its useful life and wanted to replace it before the holiday season. Trevor was the only one out of many available on the phone right away and came out for the estimate that same afternoon. He had explained our options very well and we've signed the contract for replacement later same week. He came over exactly on time, turned out we had more issues with water heater installation that was there on a first glance. He had all needed items available and didn't waste any additional time installation was done in about 3 hours as promised
Jamie F.
Nov 01, 2021
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Following a strong recommendation, we called Trevor at Franks Water Heaters and he was at our home within two hours to examine our water heater and provide a quote to purchase and install a new one. Trevor was terrific throughout - honest, direct, highly professional and took time to explain what he planned to do and the quality of the Bradford Water Heater. We accepted his quote and the electric hot water heater was installed today. Trevor was on-time and the job was done to a very high standard and he also added a few additional services/parts that made the job all the more impressive. In
Barbara W.
Sep 11, 2021
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We contacted Frank's for routine maintenance on our tankless water heater. After describing the tankless location in our upstairs attic, we were quoted $259 for the service and he could be at our home in an hour. Great! Well, no! When walking up the stairs he said, "it will be another $99 access fee". What? He said, "I have to go to my truck to get tools and ladder". I said, no. Then, he said, "since I'm here I can do it for an additional $50. Again, I said no and showed him the front door. Beware!
Jackie M.
Aug 27, 2021
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We were stuck suddenly with no hot water and no plumbers available when we thought of calling Frank's water heaters. Trevor came out to the house that afternoon/evening to help restart our water heater. We ended up replacing the water heater. Frank's water heaters went out of their way to make sure we had hot water temporarily until the new water heater could be installed. The work was done quickly and cleanly and the final cost was exactly what was expected. I would HIGHLY recommend Frank's Water Heaters to anyone who needs water heater repair or replacement.
Matt W.
Aug 19, 2021
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Lisa L.
Jul 14, 2021
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Highly recommend Franks Water Heaters. We've been thinking of installing a tankless water heater for some time now and had seen Frank's trucks around Novato so decided to call and get an estimate since we'd rather be proactive rather than reactive once our old water heater goes out. Trevor was quick to respond to our needs and provided excellent customer service. He came over that afternoon, gave me an estimate and discussed options available. He scheduled the work immediately which was greatly appreciated. He's professional, efficient, and is an expert in his field. Very nice
Leif D.
Jun 12, 2021
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Would definitely recommend Trevor for all gas line work. We needed to run a gas line from our house to a back patio for a fire table, and we got a couple bids. Not only was Trevor's bid the cheapest, but he finished the work quickly and for less than the original quote. When does that ever happen in construction?! We also needed a technician to convert the fire table to natural gas, and Trevor made time late in the evening the same day I called (right before he went on a trip) so that the fire table would be ready for our party that weekend. Great guy who went above and beyond the call of
Peter H.
Apr 17, 2021
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Jennifer R.
Apr 14, 2021
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Sonoma C.
Mar 21, 2021
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Trevor did an awesome job with prompt expert service.
I was looking online for a company to install a hot water heater at about 10:00pm on a Friday night. I tried Angie's List for the first time. It sent a request out to multiple companies for a quote. Trevor responded to my request within minutes, on a Friday night! I received a text from him saying he would be available the next day. He came over the next day on a Saturday and gave me a quote. I asked him when he was available to do it and he said he had a hot water heater in his van at that moment. I signed some paper work for legal purposes
I was looking online for a company to install a hot water heater at about 10:00pm on a Friday night. I tried Angie's List for the first time. It sent a request out to multiple companies for a quote. Trevor responded to my request within minutes, on a Friday night! I received a text from him saying he would be available the next day. He came over the next day on a Saturday and gave me a quote. I asked him when he was available to do it and he said he had a hot water heater in his van at that moment. I signed some paper work for legal purposes
Zaga M.
Feb 14, 2021
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In December our water heater went out on a Sunday morning, which sounds like a normal thing - but this was 2020, and on top of 2020 craziness our family was going through multiple traumas that particular week. He was able to explain things in a way that I could understand despite all my crying.
Frank came out shortly after my husband called him, helped us shut everything down to stop the water in the garage, and explained the process of getting a new water heater. We decided to go to an on demand system, which wasn't immediately available, but was installed and functioning two days later
Frank came out shortly after my husband called him, helped us shut everything down to stop the water in the garage, and explained the process of getting a new water heater. We decided to go to an on demand system, which wasn't immediately available, but was installed and functioning two days later
Nancy L.
Nov 25, 2020
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If you need work on a water heater, call Trevor. He knows his stuff, he's easy to do business with and he met his commitments. There were plenty of screwups with Lowe's on my order for replacement water heater, delivery and install but once my order got into Trevor's hands, all was good. He called Monday afternoon to get info about the broken water heater, arrived Tuesday at 12 noon and completed the install in less than three hours. No problems, no concerns. Call Frank's Water Heaters! (FYI Frank is his beautiful dog...)
M. H.
Aug 29, 2019
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Frank's Water Heaters is straight-forward, honest and isn't going to sell you something you don't need. We called Frank's Water Heaters because we thought we needed some plumbing work done, but when Trevor came out, he told us what we could do and what we needed to do which saved us from "over-fixing" something and saved us $$$$. We really appreciate his honesty and integrity. If we do have future issues with our water heater we will absolutely be calling Trevor @ Frank's Water Heaters :D A#1 in our book.