Heins Appliance & Refrigeration
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Heins Appliance & Refrigeration
For screen reader problems with this website, please call(715) 526-51207 1 5 5 2 6 5 1 2 0Standard carrier rates apply to texts. With all of today's options selecting an appliance can be overwhelming but, our knowledgeable staff is ready to guide you to the product that fits your your needs, budget and lifestyle.

It's our mission to provide you with quality service that you won't receive from our competitors. From the sale to delivery to installation to service & parts, our goal is to meet and exceed our customer's needs. Shop refrigerators that allow you to stay connected, have flexible storage and temperature settings with quick and easy access to everyday items.
Reviews (11)
Jamie Besaw
Jamie Besaw
Sep 01, 2021
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5 stars. purchased a washer and dryer. although both had minor issues, it was handled in a professional timely manner. Great service!!! Thank You Heins Appliance.
Andrew Sturm
Andrew Sturm
Aug 27, 2021
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Bought a dishwasher in June. Stopped working in early July. We had them take a look at, they couldn't come until a week after we called. They said they needed to order a new board for it. They didn't come until yesterday, discovered they ordered the wrong part. Was Asked repeatedly if I'd spilled something on the controls. I said that water may have gotten in there because the plastic on the controls had warped. Was told that it could take up to 10 days for them to get the correct part. My wife went in today to ask about returning the faulty dishwasher for another model, she was told that the only
Samantha Andersen
Samantha Andersen
Jun 13, 2021
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They are extremely friendly and helpful people! They are very knowledgeable on all their appliances. Great prices! Also, love that it is a local shop,super convenient!!
Maison H.
Maison H.
May 06, 2021
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Very poor experience. I do not recommend this place if you are looking for a solution or are in a hurry. I needed a replacement part. Was not greeted when walking in. The two workers did not acknowledge me until I told them what I was looking for. Instead of helping me get the part or even looking at it, I was told that they would not have it in stock and asked if I am sure that the part is bad. I wouldn't be there if I did not need the part or thought it was something else. I was then told to wait because one of the workers was busy helping someone else. The other worker walked away as well, leaving
Brandon Davis
Brandon Davis
Mar 07, 2021
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Refrigerator Died. Went to Heins bought a new one. They delivered same day. Wife came home, didn't like the new refrigerator at all. Back to Heins I went. Picked out a new one and they switched them the same day. Great coustomer service.
Steven Bodoh
Steven Bodoh
Jan 20, 2021
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Their appliance repair service is a good value. The parts prices are comparable to what I saw online. They gave me an accurate quote for a trip charge plus parts and held to it. My parents had a good experience too.
Mark Gast
Mark Gast
Dec 15, 2020
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I bought a washer from them 19 years ago and have been a customer ever since. Always very helpful and friendly. Get all my appliances from them
Dani Pingel
Dani Pingel
Sep 14, 2020
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Amazing customer service! They have a great selection of products in stock (even during COVID-19) - we were able to get all of our purchased appliances installed within 2 weeks of purchasing! The delivery guys were very thorough and went above and beyond to make sure everything was set up perfectly and tested each appliance to make sure it was working correctly before leaving. They even switched the door on our the dryer to open the right way without being asked. Overall, we're very impressed and would highly recommend Heins to anyone looking to get new appliances. #ShopLocal
Melissa Seefeldt
Melissa Seefeldt
Oct 31, 2019
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Very impressed! I initially called to schedule a service call for my dryer. I spoke to Al and he asked exactly what was the problem. I explained everything and he told me that he thought it was a part that was no longer made. He said I could go ahead and schedule a service call but he was fairly confident that due to what I described and age of the dryer that it would be a waste of money.
We were then able to put that money towards a new dryer purchased from Heins! Everyone there was so helpful and friendly! I appreciate the honesty and intregity (not every business and there employees have these
Timmyangeltlc
Timmyangeltlc
Sep 30, 2019
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Two weeks ago our stove went out completely. We went to Heins Appliance to price a new one. The staff were attentive and answered all of our questions. They listened to what we wanted, helped us find what would suit our needs the best and put no pressure on us to buy something out if the price range we said we wanted. We went back 2when we were able to and purchased the stove we had chosen for what they had it priced at when we last visited. They were also very reasonable on the delivery price and removal of our old stove. They even let us set the delivery date after showing us the schedule they
Jamie Ross
Jamie Ross
Jul 18, 2019
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This is a wonderful place to get your new appliances or fix your old ones. They are super knowledgeable, friendly, good listeners to your needs and respectful. No one there would ever push you to buy. Just give you the facts about an appliance you need. Reasonably priced.