Our health insurance programs are committed to transforming the health of the community one individual at a time. In the wake of Hurricane Ida and Tropical Storm Nicholas, we are providing personalized support to affected members. Get help with replacement medication, medical supplies, locating care, and 24/7 free nurse advice.
Services
Because we believe everyone deserves access to the best, most affordable health care for their individual health care needs, Louisiana Healthcare Connections is dedicated to closing unjust gaps in health in order to achieve health equity for all Louisianans. Our family of engaged employees, dedicated providers and diverse community partners are all focused on delivering care for the health of all.
Do you need more information or have a question? Member Provider Media Inquiry/Other An option from "Who are you?" must be checked before submitting. The Contact Us form will send your message to Louisiana Healthcare Connections as an email. The email is not encrypted and is not transmitted in a secured format.
It's like a family here. I feel like Norm from Cheers. Everyone knows my name. And it's the only company I've ever worked for that has an employee appreciation week. How awesome is that?! A company that shows its employees how much they value them by actually expressing appreciation is rare. Working at Louisiana Healthcare Connections is more than a job.
Reviews (10)
Tessie Haynes
Jun 17, 2021
Report
Goin' Nola
Mar 26, 2021
Report
SCAM ! OUT-OF-STATE callers trying to get your info even if you've never heard of this "company" before (as we had NOT) ! Reported to FTC, obviously another of old Jindal's out-of-state kickback deals that only cost La. people money paid to OUTSIDE abusers since he laid off so many in-state healthcare workers. This waste is hitting people in the state with FAKE msgs giving supposed "details" of "someone's" medical info as if any of this is legal or honest !
Ashley Nordgren
Oct 06, 2020
Report
Kashauna (not sure if i am spelling that right) a customer service rep was rude and unprofessional along with her dog barking in the background. I called for information on providers in which i always call and the rep will usually help me with any questions that I have and not just send me to the website. How do you think i got your number kashauna? The website. Obviously i am calling for a reason. I hope La Healthcare can get employees there that care and want to help their customers out.
Tiffany Mier
Dec 03, 2019
Report
Ever since Louisiana Healthcare Connections has partnered with National Imaging Associates for their third party approval process, ALL requests for services are routinely denied by NiA. Calling Louisiana Healthcare Connections does not do any good. They continually pass the blame and responsibility onto NIA while NIA passes the blame onto Louisiana Healthcare Connections. I can no longer, in good conscience, recommend Louisiana Healthcare Connections to anyone.
Will Johnson
Nov 23, 2019
Report
As a healthcare provider, I am very frustrated with LA Healthcare Connections. They asked me to become at network provider and referred a bunch of patients to me. I accepted them thinking I would get paid for my services, but I haven't been able to get 1 dime out of them. I've had claims pending for over a month that haven't been processed. I've called numerous times and the only thing they will say is that "it's pending" and to "call back in a week.". The call center people are very unprofessional and don't have all the information they need at hand. You will starve to death waiting for this company
Angel Wallace
Oct 19, 2019
Report
Ok so I called the company to check about my daughter's anxiety medicine cause the nurse practitioner told me because of her age she should be on 40 mgs. So instead of calling her doctor I call here. Lady answering the phone was very unprofessional. Told me who the worker was saying she was in the bathroom😒 like really I needed to know that. I felt rushed told me to leave number and she would call back never did. I'd this the way they run a business?? LMBO it was a hot mess. Hopefully by the grace of God somebody would let me know what I can do as a parent. Without all this nonsense mess.
Barrow Barrow
Sep 21, 2019
Report
First off, I wish I can change companies because my kids was going to the doctor in plaquemine. They left me stranded in plaquemine twice. My 4 month old just had shots and was sick. The other time my 6 yr old missed 3 days out of school with no excuse because she couldn't see her doctor because they couldn't find a transportation provider. The other time they missed out on her shots because they couldn't find transportation again. They just are total disgrace and besides that, they drop u off but you never get a ride home, I had my 6 yr old at home off the bus and I told them numerous times and
AngelLynn Xander
Jan 01, 2019
Report
They have great low income benefits, gets you your doctors visits free, dentists appointments (you may have to pay for fillings, extractions and ect), eye doctors visits where you get one free pair of glasses a year, woman's wellness visit is free, counseling is free, major things like surgery have to be preauthorized by the company, but it is possible. There is a limited amount of doctors in their network but if you really need to go to the doctor its no problem to travel. Don't be afraid to ask your doctor questions.
Janice Spears
Nov 11, 2017
Report
I don’t like their insurance I been having a toothache for over a month now and they are the worst to deal with when it come to Medicaid for as looking for a denist Office. I have called the office several time and all they do is give a list of numbers that don’t work. Instead of saying that only community centers and doctors office that’s has a dental clinic combined is the only place you can go too. I called them back I’m November 2017 and here it is January 2018. I still have a toothache plus a hole in my teeth
Stacey Myer
Sep 07, 2016
Report
It was like Christmas in November when I got the letter saying I have been accepted for Medicaid and Louisiana health connection!! I was so happy!! I have already been to the dentist and am going to the eye doctor on Wednesday!! Thank you for finally getting this expanded program for under privileged citizens and our loved ones!! I applaud you and Governor Edwards!!