Smart Fix

Pete and the team did a great job fixing the scratches on my door a touching up other seller scratches on my door and trunk. He was super knowledgeable and explained to me what needed to be done without trying to upset me. The value was amazing! Maaco would have charged me double what Pete did. The receptionist, Kelsey was super sweet and made sure to get all my questions answered before I dropped my car off. And the BEST PART was that I only had to leave it there for 2 days. Hopefully I stop scratching my car but if I need to get it repaired I will definitely be going back to Pete's!!!

I am not one to review businesses, but this has to be one of the most poorly run auto shops that I have seen. This is a long review, but I recommend reading through the end if you want to avoid what happened to me.
First, I scheduled an appointment to get an estimate for repairs for my car at their Nine Mile location. I get there at my scheduled time, and they are closed. I call their other location in Chesterfield, and I am told that the employee who was supposed to be there called out, and that someone was on their way to me now. I waited for 25 minutes (should have seen the red flag). I got

Pete and his crew did a great job. It took a little longer then expected due to the paint issue with my car, Pete wanted it done right. I can't tell you how much I appreciated that. Something that was hopefully a easy job turned out to be a little bit more.
Great job Smart fix - she looks beautiful again

They did some paint work on my 2019 Mazda. Obviously I was devastated when my nephew had scratched it up. The dealership had quoted me a crazy price and so I shopped around and luckily found them. They did excellent work and now its back to looking like it did when I first drove it off the lot. I am so relieved.

Really caring and friendly staff, they called me with any updates and I felt good about the whole experience. They dealt with my crazy insurance so I didn't have to - what a honest relief... The work they did looks great, you'd never know I was in an accident.

I had some deep scratches on my car from maybe a shopping cart or a bike, I don’t know. I got 4 estimates and these guys repaired my car for half of the price the other guys charge. They did a wonderful job and the customer service was great. They even vacuumed my car. I would recommend this place to anyone.

I Deleted previous review, but as I previously stated their work is mediocre at best. 2 weeks after repair bumper falling off due to not being properly secured. After having someone else put the bumper back on properly they found loose bolts in the wheel housing.

They did a fabulous job! They even popped out dents in my car in areas they weren’t working on and did a great (and unexpected) job detailing the interior. I recommend giving them your business for sure. Everyone was very nice and they have a really cute dog.

This is probably the most affordable and best body repair shop in Richmond. I had to replace a bunch of things including my bumper and lights on my 2010 Prius following a collision and these guys did it for less than every single other well-rated place in Richmond that I called -- and I called a lot of places!
Location is a bit out of the way, but don't let that deter you, I'm glad I found them. All other places quoted $1600-1900 and this place did it for $925! Very friendly and helpful staff too. Car looked better than it ever did when I got it back (since I bought it used anyway) and they even

After having a shopping cart banged into my car, I rushed to Maaco to have it fixed. When I got up from the floor at hearing the cost. I drove down to Smart Fix.
Keith greeted me on the lot and asked how could he help me. I asked for an estimate.
The estimate was so good that I asked when could they take me. They said now if you want.
Long story short, they drove me home, repaired my car and picked me up the next afternoon.
Excellent repair job and customer service at a reasonable price.