Charm City Networks was founded in 2007 with a focus on business to business IT solutions, resulting in a quickly expanding team with enhanced organizational capabilities. As a managed IT services provider, CCN helps businesses take control of their IT as well as control their IT spending. Our Managed IT program delivers proactive Monitoring, Maintenance and IT support.
CCN is a Microsoft Silver Partner with a professional staff that have been in the IT industry for many years and understand the importance of Technology for your business.
CCN is a Microsoft Silver Partner with a professional staff that have been in the IT industry for many years and understand the importance of Technology for your business.
Services
Your IT infrastructure is comprised of the software that your business uses every day: each piece of digital mail that flows into your inbox, essential customer data you keep on store, and even your human resource department's payroll system. What would you do if you were to lose access to these systems, what would happen if they were to fail?
Dedicated help desk with automated problem escalation to address any issues in a fast manner. No matter what industry you're in, or how small or large your company is, your success depends on consistent availability and access. Let us handle your network support services, while you focus on what you do best, running your business and helping your own customers and clients.
Where would your company turn if its systems failed - no access to critical emails, customer relationship management databases, or financial documents? Don't leave your company in the dark when it comes to a technological disaster. Charm City Networks of Baltimore offers helpdesk and desktop support solutions for companies who need service on an hourly or block-time basis.
Is your Baltimore based business looking to acquire technology for the work environment? Whether you are updating your existing hardware or are looking to start from the ground-up, Charm City Networks' IT Procurement solutions can help your business find the optimum solution for your needs.
Whether you need desktops, laptops, workstations, server, or mobile devices, the experienced team at Charm City Networks can find you what you need for the best value.A top Baltimore Value-added reseller, Charm City Networks can analyze your current processing and security requirements to select equipment that is fast, efficient, and will stand the test of time.
Whether you need desktops, laptops, workstations, server, or mobile devices, the experienced team at Charm City Networks can find you what you need for the best value.A top Baltimore Value-added reseller, Charm City Networks can analyze your current processing and security requirements to select equipment that is fast, efficient, and will stand the test of time.
Cs your business's technology infrastructure prepared for a cyber attack or other security breach? A modern business' operational stability relies heavily upon the security of their local network and out-of-house cloud solutions. In today's market, there is no time to lose time over a crippling network attack.
Reviews (9)
Maria F.
Jan 02, 2021
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This place is truly a gem. I cannot recommend them enough! They saved me hundreds of dollars after a coffee spill on my laptop. Other places were planning on charging $200 just to take a look at the damage, and Apple was going to charge me $800+, but at Charm City Networks, they cleaned it out for $50. It's been 9 months since then, and I haven't had any issues with my laptop!
Chris Balaban
Oct 13, 2020
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My laptop was connecting to the router, but not the internet when all my other devices connected without issue. I tried everything Google and YouTube told me to with no luck. I spoke with Mike who told me to bring it in and he'd take a look. Brought it in around 10:30am and it was completely fixed by 1:30pm. I couldn't be happier with the service and Mike was great! Will definitely be coming here with all future computer, phone, network, IT issues in the future.
Keith Bull
Sep 20, 2020
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We've been using Charm City Networks to support a small business for about 5 months now and hands down the best managed service provider (MSP) I've worked with. They are very responsive to emails and phone calls. Charm City has migrated our email services, server backups, a couple computers, and a firewall and all went very smooth and quickly. These were projects we knew we wanted to have an MSP perform going into the agreement and they were all done at our request. They are a no-pressure MSP that just does what they should when they should. We came to Charm CIty from a very bad previous MSP and
Philip Grantham
Aug 17, 2020
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Agim and his team have provided outstanding service for our firm and its digital communication needs for the past 6 years. Every time we have needed assistance they have responded rapidly and professionally. I would not hesitate to recommend them to anyone with technology needs or issues.
Phil Grantham
Phil Grantham
Allyson Waldon
Jan 26, 2020
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Would give 6 stars if I could. Services provided for our small business are always prompt, helpful, and thorough. Charm City Networks helped us to make cost efficient choices for our ISP and is actually saving us money. Our previous IT service company sometimes took 2-3 business days to respond to a question so we feel spoiled when Charm City calls or stops by to check on a problem as soon as it arises. Really, they're worth every penny.
Stephaney Wilson
Oct 26, 2019
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Kayla Iuliano
Jul 25, 2018
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Apple: $800. Charm City Networks: $50.
If you want personable, quick, affordable service, I cannot recommend Charm City enough. My Mac had water damage, and I brought it to Apple to get it looked at. Apple said it would be $800 to look at it and install new parts. I said no thank you, and my fiancé found this place a few days later. They took a look and cleaned it up a bit, but said nothing was seriously wrong! The $50 was for a bit of labor and I thought it would be a lot more. So grateful to them, and absolutely recommend!
If you want personable, quick, affordable service, I cannot recommend Charm City enough. My Mac had water damage, and I brought it to Apple to get it looked at. Apple said it would be $800 to look at it and install new parts. I said no thank you, and my fiancé found this place a few days later. They took a look and cleaned it up a bit, but said nothing was seriously wrong! The $50 was for a bit of labor and I thought it would be a lot more. So grateful to them, and absolutely recommend!
Kathy Cortopassi
Dec 06, 2017
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A simple pressing of the button on an old laptop for wireless access, that's all I needed to do. And to think I wasted a half hour of my own time and the drive time to get to Charm City for such a simple thing. And he was kind enough to have pity on the feebleminded and not charge me. Wow. What a gentleman. I was not treated like the imbecile I was; I was treated with respect. Now this is a biz I would recommend with 1,000 stars!!!
Joel Thomson
Dec 15, 2016
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These guys are the absolute best for computer support in Baltimore! While Best Buy or Micro Centre would charge at least $50 for a diagnosis - they do it for free! On top of that, if it's a minor repair - they won't even bill you. I've come to these guys twice and on both occasions, Brian was the one who helped me out. Solid advice and timely repairs - what else can a man ask for?!
These guys are models for how businesses should operate - customer focused and service oriented! They stay true to their name - absolutely charming!
These guys are models for how businesses should operate - customer focused and service oriented! They stay true to their name - absolutely charming!
