Kinex Connect
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Kinex Connect
Kinex's continuous passive motion devices provide high-quality, cost-effective post-surgical therapy to patients in the comfort of their own homes. Clinically proven, patients who use cold therapy may need less pain medication, and may achieve more comfortable, restful sleep. Kinex provides upper and lower extremity-ready to wear, velcro and custom measured compression garments.

Kinex compression devices use mechanical systems to automatically deliver DVT prophylaxis therapy to reduce post-trauma edema and minimize the risk for DVT in high-risk patients. Kinex offers rehabilitative stimulators like sam Sport, Manaflexx2, TENS and NMES to help treat pain as well as help restore function following surgery or injury.
Services
We are an orthopedic specialty medical equipment company facilitating the delivery and billing of durable medical equipment and orthotics for acute, post-acute and in-home rehabilitation following injury or surgery. We support patients with product delivery, fitting, and education while handling the billing, collections and payer and patient follow-up.
Kinex Medical Company is the largest supplier of CPM's in the US. CPM (Continuous Passive Motion) devices perform passive range of motion to a knee, shoulder, or other joint following orthopedic surgery. CPM's are typically used for 3-6 weeks after surgery to help restore extension and flexion range to the affected limb.
Dialogue: Game changer. Revolutionary. The KinexCONNECT is a tablet-powered knee CPM device that uses technology and data to turn traditional rehab on its head. The KinexCONNECT is a cutting-edge therapy tool from the leader in CPM. It revolutionizes patient compliance and it can help you control costs as you face bundled payments.
The Kinex Shoulder CPM provides Phase I rehabilitation therapy in the comfort of a patient's home. CPM therapy is proven to provide high-quality, cost-effective care that leads to improved post-surgical outcomes. The Shoulder CPM reduces pain and swelling by passively moving the joint for the prescribed amount of time and range of motion following a procedure.
Kinex has two options for hand rehabilitation. The Kinetec Maestra Hand CPM and the QAL Medical 6000 X Waveflex Hand CPM. Each offers a specific range of motion to target different areas. Kinex Hand CPM therapy leads to fewer traditional PT visits and earlier returns to work and other activities. The Waveflex Hand CPM is designed for post-operative rehabilitation following a tendon repair or other soft tissue procedures.
Reviews (10)
Matt C.
Matt C.
Jan 14, 2022
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Scummy place that staffs with nasty people specializing in being not helpful or polite. a lousy experience buying overpriced items (elsewhere much cheaper) and you can buy some cheap junk jewelry as you leave. who sells junk jewelry in a medical supply and appliances facilty?
Brenda Maro
Brenda Maro
Jan 10, 2022
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My daughter had knee surgery. Ice machine was fantastic as it did not require any ice or water! However, the billing is a joke! We had met our entire deductible for the year. The company charged out insurance company/us a total of $3655 to RENT the machine for approximately 7 weeks! We were told that we owed $972.76 because the company coded it to the insurance co as "over the counter". Called the company left a message and 3 weeks later no call back - called them again - they tell me that it was not coded as over the counter. Then they tell me that they discounted the remaining balance to $100
Keisha Harris
Keisha Harris
Dec 27, 2021
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Worst company EVER! The customer service reps are nonchalant and unknowledgeable and the company takes FOREVER to get you your medical equipment. I had surgery over a month ago that requires me to wear a brace that I STILL HAVE NOT RECEIVED. By the time I get it, I won't need it anymore. I'm going to see if my doctor can go through a more reliable professional company because the wait time is ridiculous.
Kenneth Herron
Kenneth Herron
Oct 31, 2021
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If I ever need home medical equipment in the future, I will NOT use Kinex. I needed to keep the CPM a while longer because I had not attained my desired ROM from a knee replacement. When I called the technician and relayed this to her, she was not helpful and to me, she seemed a bit sarcastic and condescending.
Rob
Rob
Oct 03, 2021
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One of the worst companies I ever had to deal with. I have been using tens units since 2001 over 20 years this company has not sent me my monthly pads and batteries in 3 months and the last time they sent the wrong size pads. They never since I used this company did I ever go a whole year getting my pads and batteries. Out of 12 shipments yearly I probably get 8 to 9 shipments a year. They have the lowest reviews I ever saw.
Gina Gagliano
Gina Gagliano
Aug 19, 2021
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I recently had hip surgery and when asked by caring friends and family members how my recovery was going, I repeatedly found myself staring at the perplexed look on their faces as I answered “fabulous” with a big smile on my face…and yes, while any type of surgery usually causes oneself to experience a fair amount of anxiety beforehand and inevitably involves some level of pain afterwards, I can truly say that my experience working with Terry and Kinex made my stress level before surgery and my recovery afterwards far better and easier than I ever could have expected…from the time I met
Allen Kirby
Allen Kirby
Jul 26, 2021
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Just received an automated phone call from Kinex telling me to call them back at a different number than the call came from. No opportunity to just take the call at that time. Fortunately I remembered I had received an invoice from them yesterday and it had a contact number on it. What business makes automated calls demanding a call back and rattles off a number so quick you have no chance of writing it down?Whoever thought this was a good idea should be fired! Turns out they just wanted to make sure I received the $34.65 invoice. Wow!
Sharon Evans
Sharon Evans
Jul 13, 2021
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The poorest of customer service. Understanding that these times call for being patient, but the service representative was always late or didn't show up. When I contacted the office directly about the lack of courtesy they were very uncaring about the representatives unprofessionalism and lack of common courtesy.
Richard Schlabaugh
Richard Schlabaugh
May 02, 2021
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This Kinex Cold Therapy unit I used after total knee replacement was the best part of my rehab. I went into rehab fast and hard, had swelling on my leg and knee joint. After exercising I used the Kinex unit and It worked wonderful. I would use the same unit again.
Customer
Customer
Sep 19, 2020
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IMO This is a company that I would NOT recommend.
When you first meet with them everything is rainbows, but be warned they are not disclosing everything, Ask them for the price. They will not want to share that information with you, they will tell you that insurance will pay for it, but please heed my warning.
They billed me for a chair to use when I had shoulder surgery and the price for the chair was nearly the purchase price of a new chair. When I asked why the price was so high they stated that this is what the insurance will pay for. Well my insurance did not pony up the huge dollars that