Drains By James
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Drains By James
Having trouble with your drains? For fast, reliable and affordable drain cleaning services in your area, call Drains By James Inc today at (781) 933-4304. Local residents and businesses rely on Drains By James Inc for all their drain needs and so can you. We look forward to welcoming you as a customer and being your preferred drain cleaning company in the future.

Camera Inspections of Sewer Lines & Many Other Types of Drains (Includes Locating and USB). Drains by James, family owned and operated, has the expertise and dedication required to handle all of your drain cleaning needs. We proudly serve Eastern Massachusetts, Boston, and the North Shore. Our team of professionals is dedicated to providing you with quality workmanship that will get the job done right the first time.
Services
Drains By James Inc offers a wide range of professional drain cleaning services to help you protect, maintain, and clean out your drains when necessary. We understand that disaster can strike at any moment and that is why we offer emergency services 24/7. Not only will Drains By James Inc be available when you need us, but all our work is guaranteed for maximum satisfaction.
As a business owner, keeping your drain lines is an important maintenance to keep up with. Any malfunction or leak could potentially cause a damper in your business. Trust Drains By James Inc to do a complete reliable drain cleaning service to ensure your business runs smoothly and efficiently for you and your customers.
Reviews (19)
Cindy W.
Cindy W.
Dec 30, 2021
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My condo uses this company and they always do a good job so my review is not about that.
The last few days I've heard my neighbor's garbage disposal turn on, heard a loud gurgle, and large chunks of gross stuff came up into my tub. I asked him if he thinks it came from my upstairs neighbor's garbage disposal possibly not working right. He looked at me and said "If that's what you want to think'. JFC dude, leave the condescending snark at home. I think he was angry that I asked him to put a towel under the machine because it vibrates and I didn't want my tiles
Howard Herzog
Howard Herzog
Dec 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Drain clogged on a Sunday. Could not use any water in house. They came within an hour, analyzed the problem, and fixed it quickly. Steve was very friendly and explained exactly what he was doing. Extremely happy.
Service: Sewer repair
Jessica E.
Jessica E.
Nov 04, 2021
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I highly recommend Drains By James. I had a backup of the sewer line and it was a mess in the basement. Steve the tech was very friendly and professional. He was able to fix the problem and sanitize the area. 5 Star Service!!

Jessica E.
Andy P.
Andy P.
Nov 01, 2021
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Our bathroom shower drain got clogged really badly. I did everything I could (snaking, chemicals, and etc.), but the clog was really rigid and could not fix it. I first tried Angie to find a contractor but the price estimate was over $300 which looked ridiculous and no local companies called me back after submitting a request for some reason. So I found Drains By James from googling in the last minute (10pm at night) and they were able to come the next day morning (10am). Steve was a very nice and kind guy and he got it fixed and put it in working order within 20 mins or so. The cost is also very
Adam Shipley
Adam Shipley
Sep 30, 2021
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Had main sewer line slow to a trickle on a Saturday and found out when washing machine drain overflowed. Called Drains By James and a couple hours later Steve arrived and worked for over 3 hours to remove all the roots in the main sewer line that were causing the slow drain. Refused to leave until the camera showed (and showed me the video feed so I could see it too) an unblocked pipe to the street so I didn't have to worry about scheduling a follow-up during the work week. Wanted it done right and I respected the professionalism of their expert.
Sonya Porter Craig
Sonya Porter Craig
Sep 25, 2021
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Dave came out tonight to fix a backed up sewer system. He did a fantastic job. He found 2 different spots and cleared them out. Great job I highly recommended Drains by James!!
Michael DePierro
Michael DePierro
Sep 22, 2021
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Positive: Professionalism, Punctuality, Responsiveness
It's hard to find good help these days. Steve was very professional and knowledgeable and spoke highly of his company which is rare these days . When the job was complete he cleaned up and explained what he did. I would highly recommend this company Thank you Steve
Service: Drain unblocking
David Soffer
David Soffer
Aug 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Daniel was amazing! He successfully unclogged the bathtub drain, all the while calmly explaining what he was doing. He was professional and had a good attitude, and I would highly recommend Daniel and the entire Drains by James staff for any future need.
Service: Drain unblocking
Stig Bolgen
Stig Bolgen
Aug 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Steve showed up early and got our kitchen sink clog cleared promptly. He also noticed an unrelated leak and he fixed that also. And he was a pleasure to chat with. And the price was very fair. Another happy customer.
Service: Drain unblocking
KingKyle
KingKyle
Aug 01, 2021
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Came out same day to fix my clog in my tub and sink . Was very professional. Did a great job and even cleaned up after himself. A+
May Chang
May Chang
Jul 17, 2021
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Drain by James came over last week fixed clogs in bathroom sink and tub. I'm happy with the result.
Service: Drain unblocking
Joyce A. Ratcliffe Mullen
Joyce A. Ratcliffe Mullen
Jun 21, 2021
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Daniel came to our rescue. We had a drain issue with the tub and the sink. Daniel was very prompt, courteous and knowledgeable. He made quick work of the job and cleared the drain. He then proceeded to clean up. We will call Drains by James, Inc. if need be ill the future. I highly recommend Daniel and Drains by James, Inc.
James Crowley
James Crowley
May 21, 2021
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Hank was efficient , courteous and professional . Job was done quickly and neatly and quickly . Price was fair . Third time used always pleased.
Service: Drain unblocking
Jason Syring
Jason Syring
Feb 18, 2021
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Excellent crew , great service , top notch .. Came out to my house and took care of the problem and went beyond and cleaned up the mess awesome job guys !!
Phil O.
Phil O.
Sep 04, 2018
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Shortly after the service that was performed in June, the owner left several voicemails for me, trying to make things right. He apologized for his (former) employee and cut me a check for the difference in the two services and mailed it out same-day. I may use them again.
Cat L.
Cat L.
Sep 02, 2017
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Worst holiday to travel on but Mark was here within the hour of my call to save the day. This was my third time using them and happy to have dependable and honest people to help me.
Tyler R.
Tyler R.
Feb 13, 2017
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Called for an annual maintenance for sewer cleaning (drain NOT clogged) and it was completed. 2 days later my tenant calls saying they are staying in a hotel because the sewer backed up. Drains by James comes out again to do a sewer cleaning and camera of the line. I am charged an additional $400 +/- because of an issue they caused because I was concerned they had cracked the pipe cleaning it out. It turns out they just didnt clean the line properly. What upsets me even more is when I call to discuss, Matt who answers the phone was extremely rude telling me how the machine costs $30,000 and that
Curt P.
Curt P.
May 12, 2016
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Can't help but give these guys 5 stars and here's why.

After calling other plumbing companies who came out and charged for basically doing nothing, James came by and quickly remedied the bad shower drain that plagued us for YEARS!

So after hundreds of dollars wasted- Drains By James made my shower normal again! Thank you!
Li F.
Li F.
Dec 18, 2015
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This was a rec from my plumber. They came fairly quickly on a Saturday when our condos had a sewage back up.
It was not a quick process, but saved us from a big mess. $60 weekend fee was reasonable and its not something that you can wait on. Mark was very pleasant and worked hard.
Would recommend.
I just wish plumbing had a warning system before these kinds of things got ugly.