ITRemedy
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ITRemedy
ITRemedy provides MSSP services, automated threat monitoring, detection, and response. We offer a seamlessly delivered group of services that account for all of an organization's IT security needs. As the single point of contact, we take responsibility for all security operations. ITRemedy will enable businesses restore their IT operations in case they are compromised or damaged.

ITRemedy works with small businesses that have needs for advanced security and infrastructure protection. Work directly with business owners to keep things simple and secure. ITRemedy specializes in working with mid-sized companies that are seeking to outsource their security operations to a top-in-class MSSP.
Services
IT systems live on their infrastructure. This includes Cloud systems, servers, networks, workstations, and mobile devices. Yet, infrastructure security begins with managing how people interact with their systems and how they access their information. ITRemedy is expert at evaluating infrastructure, spotting weaknesses, and identifying gaps in security.
Get all the benefits of virtual environments offered by ITRemedy on a complete turnkey basis. The servers facilitating this service are located at ITRemedy's Data Center in Plano, TX. The hosted services are accessed by the customer through a direct network connection such as a virtual private network (VPN), on-premise servers, and office/remote desktops.
ITRemedy monitors devices 24 x 7 x 365 for performance degradation or security risks. We provide automated patch management processes that run continuously are managed by our expert team. With our automated patch management, you're free to focus on core IT activities that increase revenue instead of individually managing patches and updates on the plethora of devices in your network.
ITRemedy will evaluate and assist you in assessing the importance of your business data and develop a comprehensive strategy for data backup and disaster recovery. We help to ensure the continuity of the technology platforms in the event of a natural or man-made disaster. We follow a structured plan starting from data backup to storing multiple copies offsite in a secure data center.
Specific laws and regulations are now enforced for SOC2, HIPAA, and PCI. Compliance is an ongoing process, not a single point of action. We are constantly in touch with the industry to identify compliance requirements and protocols. Each business has unique compliance needs. We customize our solutions to meet the standards required and ensure our customers operate in a safe, regulatory complain manner 24 x 7 x 365.
Reviews (8)
Paul Roebuck
Paul Roebuck
Apr 24, 2021
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Had problem with printers show off line and with downloading BOA statements to download to EXCEL.
Every one I deal with at his company is polite, professional, technically competent and offers quick response for a good price and quality service.
I have used this company three time before in the same number of years.
I have added them to by directory as my preferred vendor for computer and network repair
Sarah Hall
Sarah Hall
Feb 04, 2021
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Sandeep was a pleasure to deal with. I have been sourcing IT companies all around the globe to do work on our behalf for 10+ years and understand the difficulties that can arise dealing with someone in a different time zone! Sandeep was always following up and his communication level was diligent. He was very patient and a true professional.
Miriam Swanson Gomez
Miriam Swanson Gomez
Jun 14, 2020
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Positive: Professionalism, Quality, Responsiveness
Our company Holloway Welding & Piping have been using IT Remedy or Happy Computer for about 9 years We appreciate the excellence service and for maintaining our network throughout the years. Wouldn't call anyone else, Highly recommend!!!!!!
Altitude Hail
Altitude Hail
Sep 08, 2019
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The people here are so nice. Helped me out when I was in a jam. Went to 3 other places first with no success. Highly recommend
Catherine Hallett
Catherine Hallett
Aug 30, 2019
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Excellent service, as always from Happy Computer. I've used them for several years. i'm low tech & appreciate Sam fixes problems efficiently & explains things succinctly & simply. he helped me several months ago with my former computer.
Charlene Sims
Charlene Sims
Oct 14, 2016
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I have been using IT Remedy or formerly Happy Computer for about 7-8 years. I love their services and especially their responsiveness. Always helpful in helping me to find the best solution for my needs and not what they want to sell. Wouldn't call anyone else.
Janet Ybarra
Janet Ybarra
Jun 19, 2016
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On behalf of Retco Tool Co., Inc., who has been using ITRemedy since 1999 or so....I would like to applaud the ITRemedy staff for always satisfying Retco's IT needs. We appreciate the excellence in maintaining our network throughout the years.
Ken Caldwell
Ken Caldwell
Jun 07, 2016
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I have been using IT Remedy for my IT services since 2004. I would highly recommend them. Hap and his team are great to work with and on top of any situation that may arise. We use IT Remedy to maintain our servers, workstations and they also installed and maintain our Fonality Voip phone system.