We will restore your car to its previous, manufacturer-approved state, complete with our lifetime warranty. Accident repair is our specialty. Auto detailing is not just about removing dog hair from the upholstery or making the interior smell like a rainforest. It's also about vehicle safety. Combine comfort and safety on the road by letting us spruce up your car!
Need a new ride while your car is in the shop? We've got you. Our collision center works with all rental companies so we can book you a car before you drop your vehicle off for repairs. Our in-house Avis representative can help you with all your rental needs. This has been the guiding star of our auto body repair shop for over five decades.
Need a new ride while your car is in the shop? We've got you. Our collision center works with all rental companies so we can book you a car before you drop your vehicle off for repairs. Our in-house Avis representative can help you with all your rental needs. This has been the guiding star of our auto body repair shop for over five decades.
Services
Our journey began more than half a century ago. Even though our auto body repair shop has changed a couple of addresses, we have always remained a part of the community. Back in 1961, Shelbourne Wallace and his father opened the doors to Wallace Oldsmobile in downtown Bristol. By 1975, Shelbourne opened a dedicated collision repair center to answer the growing needs of the customers.
You might have lost control at the time of the accident, but that doesn't mean that you should lose control during the repair process. At Wallace Collision Center, we have the experience, the equipment, and the personal touch to make every auto body repair as smooth as possible. We will help you file your insurance claim to get you all set up, and then proceed to restore your vehicle to its manufacturer-approved condition.
When we evaluate your vehicle for damage, our team will guide you through each step of the repair process and the first step is your repair estimate. Any collision repair facility can give you a lower price by leaving something out or overlooking parts, but our factory trained technicians at Wallace Collision Center guarantee your vehicle will be restored to its pre-accident condition.
At Wallace Collision Center & Repair, we are always looking for talented, driven people to join our team. There are many reasons why we believe you would be happy here, so let us tell you a little bit about what makes us special in this industry. For more than sixty years, we have been servicing our community with passion and commitment to provide safe, accurate repairs.
Wallace Collision Center & Repair is proud to be a recognized collision repair center for FCA (which includes: Chrysler, Dodge, Jeep, Ram, & Fiat), Hyundai, Infiniti, Kia, Subaru, Nissan, Ford, GM (Chevrolet, GMC, & Cadillac) and Volkswagen Certified Collision Repair Facility. We are also an I-CAR Gold Class collision repair facility.
Reviews (10)
John Godts
Jan 21, 2022
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I really enjoyed working with Wallace Collision Center after hitting a deer with my brand new Tesla. I dealt with Kyler who was my contact person. He was very professional and showed great communication either via email or text. He kept me updated at all times.
The car has been repaired perfectly and there is nothing bad I can say against Wallace Collision Center. The front desk lady has been great and very professional as well,
The car has been repaired perfectly and there is nothing bad I can say against Wallace Collision Center. The front desk lady has been great and very professional as well,
Joe Azzolino
Jan 12, 2022
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Michael McQueen
Dec 24, 2021
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Smashed a deer with my Tesla and all closer options were months behind. Wallace and the team there did an outstanding job of getting my Y back to better than new condition. They knew how to work with my stingy insurance agent and navigate all that BS for me. I hope to never have to use their services again but if I do, I know they’ll do a great job!
April Mc
Dec 19, 2021
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Back in Feb I had a car accident, wasn't my fault. The tow truck dude took my car there. They did a wonderful job. So nice, courteous, and professional. Then in August, I gotten into a fender bender. Right away I knew I was going to choose this place to fix my Subaru. The appraiser guy that came out to look at the damage through my insurance did his best to talk me out of going there. But, I told him that I wanted Subaru parts, not after market parts, and that they are awesome. So, I highly recommend going there for repair needs!!
Tommy Belcher
Dec 04, 2021
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Kayla Lumpkins
Nov 29, 2021
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They had to keep my car for 2 months because of shipping delays, but they provided a loaner after my rental through insurance ran out. My car now looks like it's never been hit! This is the 2nd time they've repaired the rear end on my car since I've owned it. Once in 2019 (about $1,200 worth of damages)and then again this year (about $13k worth of damages). I'm very satisfied with their work and they never seemed bothered when I called to check the progress. Highly recommend and I will keep using them if I get rear ended anymore (I sure hope I don't have to use them again though).
Kim Gentry
Nov 19, 2021
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Very super nice employees. Explained what they were doing with my car (wrecked), what parts they were waiting, showed us where all damage was would highly recommend Wallace Collision Center to anyone. Top Job. Thank you, Wallace Collision Center. Only took 5 months to get my car back. Not their fault, mostly insurance. Ladies super nice in office. Gave me a car to drive after my rental car expired.
Scott Hall
Oct 31, 2021
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Positive: Professionalism, Quality
I had some front end damage,a hole completely through my door, dents down one side all from hitting an object that fell off a truck early one morning. They had my car 53 days but for quality work takes time! It looks like a new car again! Very happy!! Thank you to the staff!
Services: Wheel alignment, Body & Trim
I had some front end damage,a hole completely through my door, dents down one side all from hitting an object that fell off a truck early one morning. They had my car 53 days but for quality work takes time! It looks like a new car again! Very happy!! Thank you to the staff!
Services: Wheel alignment, Body & Trim
Andrew Barth
Oct 12, 2021
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John and crew did an excellent job repairing fender damage on my Model 3. The are only 2 authorized Tesla repair shops within 1.5 hours of where I live, and Wallace Collision was the most reasonably priced (in Tesla terms). John was great at communicating my cars status and the car actually looked better than new when it was finished...seriously. I would strongly recommend Wallace Collision for Tesla bodywork.
Jacob Mutter
Jul 18, 2021
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Had a very pleasant experience with these people. Staff was courteous and helpful and seemed to strive for excellence. I had a 14 Charger that someone decided I needed a new front end on. My car came back looking better than she ever had. Paint match was great, body work was great. The one complaint I could say was that the wait time was longer than originally quoted but the product delivered by the end was better than I could’ve hoped for. Will be coming back for future projects.
