Patio Pools & Spas has earned the distinction of being the largest, most trusted pool builder in Southern Arizona. We are internationally recognized as one of the best pool builders in the world. Patio Pools was founded by Gene Ragel Sr. in 1969 and we are still owned and operated by the Ragel family; with all three generations currently with Patio Pools & Spas.
Over the 45+ years since Gene founded Patio Pools, we have refined our time honored skills, mastered the art of designing, and have continued delivering the best quality pools & spas for the best value. In short, Gene's philosophy has become our culture. We offer full backyard design services, complete pool and spa service, as well as pool and spa repair, pool renovations and three convenient retail locations for spa and pool supplies.
Over the 45+ years since Gene founded Patio Pools, we have refined our time honored skills, mastered the art of designing, and have continued delivering the best quality pools & spas for the best value. In short, Gene's philosophy has become our culture. We offer full backyard design services, complete pool and spa service, as well as pool and spa repair, pool renovations and three convenient retail locations for spa and pool supplies.
Services
For more than 50 years, Patio Pools & Spas has been Tucson, Sierra Vista and all of Southern Arizona's locally owned and operated trusted retail, service and construction company. In 2019, with the Southern Arizona Poolwerx franchise purchase and the global buying power that came with it, this powerful partnership will allow Poolwerx to provide for the retail and service divisions and for Patio Pools & Spas to handle the construction division.
Financing is a service provided to all customers working with an approved A&A Manufacturing pool builder. A&A will help customers find and obtain sound financing solutions for their backyard dreams. Since you can spread out the payments on your pool over a longer amount of time, your payments are lower, making your dream more affordable.
Patio Pools and Spas will design and build the pool of your dreams. Our design consultants have the talent and experience to make your backyard remarkable. They will meet with you at your home to review the site and discuss the possibilities. A 3-D rendering will accompany their proposal along with detailed pricing to your exact specifications.
We know you have many questions to consider before moving forward with designing and building a pool. Our experienced team of professionals are standing by to answer any questions you may have that are not covered below. Feel free to contact us with any additional questions you may have. More than you'll ever need!
Let the cares of the day evaporate as you soak in your very own custom in-ground spa from Patio Pools and Spas. A custom in-ground spa transforms your back yard into a therapeutic caldron of warm and bubbling waters inviting you to partake of them. Quiet moments alone or quality time with fiends and family, your own custom in-ground spa affords this personal luxury when you want it.
Reviews (18)
Susan Montgomery
Dec 02, 2021
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Randy Rogers
Nov 19, 2021
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Reuben showed up on time and impressed me with his knowledge. He found the cause of the problem in 5 minutes, replaced a broken pump skimmer basket, then cleaned the pool filters. He then vacuumed the pool. He educated me on another filter that can be plumbed into my system that would help keep my filtration system at peek efficiency.
Jesse Vasquez
Nov 16, 2021
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I had a technician come to our new place in Tucson, Son bought a house with a pool and none of us really know anything about pools except swimming, lol.
Mike came out and and showed me everything that we needed to know to keep pool functioning correctly.
He did an Awesome Job and now I am much more educated on our pool.
If you need a fast track education on pools, Mike is the Man.
Thanks Mike and Thx Patio Pools.
Mike came out and and showed me everything that we needed to know to keep pool functioning correctly.
He did an Awesome Job and now I am much more educated on our pool.
If you need a fast track education on pools, Mike is the Man.
Thanks Mike and Thx Patio Pools.
Paul Tynan
Nov 14, 2021
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Jon Mead
Oct 23, 2021
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Alicia G.
Oct 03, 2021
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Patio Pools was going to replace a part of the cleaning system of my pool ..which the sales lady at the store said it is free since I am the original owner.
An appointment was made for the tech to come over. I waited the whole and nobody showed up. I called Melissa and she said he's there. The following morning I received a message that the tech was there basing on the GPS records and that a picture was taken on my pool. I could not believe what's being told. In order to get to the pool which is 6 ft. fenced around with a locked gate, someone has to get to the locked gate front entrance
An appointment was made for the tech to come over. I waited the whole and nobody showed up. I called Melissa and she said he's there. The following morning I received a message that the tech was there basing on the GPS records and that a picture was taken on my pool. I could not believe what's being told. In order to get to the pool which is 6 ft. fenced around with a locked gate, someone has to get to the locked gate front entrance
Stefanie Charette
Aug 12, 2021
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Cristina Jimenez
Jul 16, 2021
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Jim B.
Jul 12, 2021
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I have been having abysmal service with these folks ever since I had them install a new Jandy variable speed pump last year. Three times just this summer it has quit working, three times with the exact same symptom. It takes them AT LEAST a week, if not longer, for them to send someone out. Without a pump, there's no filtration, no vacuuming, and the pool quickly becomes unusable due to algae growth. So it's pretty important. So here it is now, the third time, and I have to wait until Friday for the repair guy to come out, then it's two more days or so before the pools's back
Rick Peters
Jun 19, 2021
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The parts I needed were covered under warranty, so of course I wanted to replace the original new assembly with the same. Unfortunately my opinion believes that a new assembly vs a refurbished was too costly for them. But I should have gotten a new assy.
So I’m disappointed that I got parts that needed to be glued into an assembly. The tech did a great job, don’t believe he had a choice to oppose his management. Unfortunately I feel like I’ll be needing their help again.
So I’m disappointed that I got parts that needed to be glued into an assembly. The tech did a great job, don’t believe he had a choice to oppose his management. Unfortunately I feel like I’ll be needing their help again.
Desiree Duke
Jun 11, 2021
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By far the worst customer service ever. They sold me $130 worth of chemicals and told me my pool would be swimmable the next day. Four days later my pool was the exact same. I brought a new sample in and they told me the copper levels rose high enough that the pool would needed to be drained in order for it to be swimmable. All we added was what they sold us. They were adamant that rain was the cause of the copper rise even after I formed them that it hadn’t rained more than a sprinkle where we live. The big bald guy helping me became annoyed that I asked why they sold me $130 worth of chemicals
Darrick B.
Jan 09, 2021
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I'm in shock,I was pretty much told by a guy at Patio Pools today that I dont give them enough business and that I waste his time with questions lol then he looked at my account to see how much I've bought in the last year and tried to back track,he just lost my business and I will tell my clients about this...
Robert J.
Nov 21, 2018
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After our antique Coleman/Maax hot tub had sat around empty for about six months -- not coincidentally, the summer months in Tucson -- we finally decided to get it fixed. Nobody we called wanted to service the hot tub, since it was older and not familiar to them. My wife then suggested we call Patio Pools and Spas. Sarah the scheduler quickly and politely scheduled a tech visit for the next week for a flat fee covering necessary repairs. On the appointed day, I filled the tub and we waited....
Jerrod, the PP&S tech, arrived almost to the minute as scheduled, with apprentice Chris in
Jerrod, the PP&S tech, arrived almost to the minute as scheduled, with apprentice Chris in
Angela M.
Sep 01, 2018
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I have worked with Mark Shew at the Patio Pools on 22nd in Tucson for about 11 years. He is knowledgable, friendly, outgoing & makes me feel like I'm in good hands as he knows our pool & equipment. Whether it's just testing our pool water or repairing our equipment, Mark is the best employee at this store. Honestly I plan my trips to Patio Pools when I know Mark is working. He is a great representative for Patio Pools!
Jim M.
Jim M.
Michelle M.
Aug 23, 2018
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Great response time and fantastic customer service from Service Tech Arionna. She answered my questions honestly, worked efficiently to remove and replace the pump system. She also cleaned up when job was complete. All greatly appreciated. Thank you to everyone, the initial receptionist answering my call all the way to completed job!
Joe T.
Aug 22, 2018
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Patio Pools has excellent field staff who do excellent work once on the job. One gets the feeling, though, that the management is more interested in bookings and backlog than they are in creating satisfied customers. When working with them, I always get the feeling their personal convenience is more important than getting my job completed. As an example, at one point during the project I called to get a status and it is clear that our job had dropped off their board. It's disappointing because the folks who do the actual work are great.
I can recommend Patio Pools if you don't care
I can recommend Patio Pools if you don't care
Violet K.
May 10, 2018
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Edward R.
Nov 24, 2016
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Initially, my impression was very poor. We signed the contract on June 13th were told it would take 7-10 days for the permitting and then the build would begin. It took a day shy of a month before they started the build. They blamed the county, but the county is very open with their permitting process. They have a website and a phone number you can call to see when a permit is submitted and approved. It took the county a whopping two days to approve it. It took patio pools over three weeks to submit it. Not a good start. Communication during this period was non-existent. What I failed to do was
