At Austin's, we strive to make your jewelry experience unique and fun. With attention to detail and a genuine, caring staff, we are dedicated to making your experience as distinctive as you are. We take the time to get to know you so that we can help you make the best decision you can. Our staff of experienced professionals includes 6 sales designers, 4 with over 30 years of experience.
They are trained to listen to customer needs, giving them all of the options, both pros and cons, allowing the customer to make an informed decision. Then we assemble a team of members that are best suited to design, procure stones, and manufacture the finished piece. All of this we do in an office environment that is comfortable and private.
They are trained to listen to customer needs, giving them all of the options, both pros and cons, allowing the customer to make an informed decision. Then we assemble a team of members that are best suited to design, procure stones, and manufacture the finished piece. All of this we do in an office environment that is comfortable and private.
Services
Whether we work from an idea in your head, on paper, or you come in without an idea, we can make your one of a kind design come to fruition. We listen and make designs based on your ideas as well as your personality. At Austin's, we specialize in engagement and bridal jewelry. Let us get to know you and your significant other so that we can help you find that perfect piece.
Reviews (15)
Robin Whitehead
Nov 01, 2021
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Beautiful store and helpful staff. Lot's of depth and knowledge about their industry. I worked with Heather who listened to my ideas to re-design my wedding ring. She brought to life my vision, worked within my budget and was so very helpful and fun!! Heather added her knowledge, tips and ideas into the mix and I had the wedding ring I had been dreaming of. I am so thankful to be wearing my "new" wedding ring again!
Joe Corcoran
Oct 23, 2021
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Zack Christensen
Oct 03, 2021
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Princess Elise
Sep 23, 2021
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I wish I could say this company is amazing. They do have good prices, and if you fit their bill they’ll be super kind to you. But if you look different, act different or if the girls simply don’t like you they will treat you like garbage off of the street. Absolutely terrible people. The owner seems kind but the old boomers who work here have absolutely no idea how to be kind to anyone they think is different than them. Treat girls like they are going to rob the place when they have no intention of doing so. Worst company practices I’ve ever seen in my life.
Kristie Slattengren
Sep 08, 2021
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Noel Rademacher
Mar 02, 2021
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Philana Parnell
Nov 25, 2020
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Debra Densmore-Jones
Sep 10, 2020
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Cait L.
Nov 08, 2019
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I recently brought in a channel set diamond band to be sized down. I dropped by after exchanging some emails with Rita and was able to sit down with her one on one - she advised on sizing and gave me a quote, which was more affordable than the other jewelry shops I spoke with.
The turnaround time was great, and when I went to pick it up it was polished and cleaned. I didn't even realize how grungy it had gotten until I saw how gorgeous it looked! It fit just as I wanted it to, and I also felt like they were just as excited about my "new" ring as I was. A very smooth, professional
The turnaround time was great, and when I went to pick it up it was polished and cleaned. I didn't even realize how grungy it had gotten until I saw how gorgeous it looked! It fit just as I wanted it to, and I also felt like they were just as excited about my "new" ring as I was. A very smooth, professional
Ashtin Martinson
Dec 12, 2018
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I worked with Kelly here and he is amazing. He designed both my parent's rings, my grandmother's ring, and my grandmother's 50th wedding anniversary bracelet. Although my engagement ring was not his work or from Austin's he replaced a small accent stone for me after it fell out. My fiance went back to Austin's and purchased my wedding band there for quite a reasonable price. If you are in need of anything jewelry related, I highly suggest not only going to Austin's, but going to see Kelly. He is so talented and creative when it comes to designing. Besides that, he is a pleasure to talk to and really
Kelly D.
Oct 21, 2018
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B. Kelly Dullanty
Diamond Sales/ Custom Design Specialist for
Austin's Fine Jewelry.
1327 N. Washington
Spokane, Wa. 99201
509-328-0702
Back in the beginning of May 2018, I went to work
for Austin's Fine Jewelry, after 36 years of experience in jewelry design and sales.
I am honored to be working with Austin's. The owner, Dan Austin, has created an environment for our
Customers and Staff, that provides a personal and relaxed experience.
My Specialty is Custom Design, Diamond Sales,
and offering my Customers, "Supreme Service."
Furthermore, I always have something
Diamond Sales/ Custom Design Specialist for
Austin's Fine Jewelry.
1327 N. Washington
Spokane, Wa. 99201
509-328-0702
Back in the beginning of May 2018, I went to work
for Austin's Fine Jewelry, after 36 years of experience in jewelry design and sales.
I am honored to be working with Austin's. The owner, Dan Austin, has created an environment for our
Customers and Staff, that provides a personal and relaxed experience.
My Specialty is Custom Design, Diamond Sales,
and offering my Customers, "Supreme Service."
Furthermore, I always have something
Jaimie B.
Jan 19, 2018
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Kim H.
Jul 25, 2017
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Michael M.
Jan 12, 2017
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Such an amazing experience shopping for an engagement ring at Austin's. Angela made the process so easy, and went above and beyond in helping me find the perfect ring. The experience at Austin's is so much better than anywhere else in town and I would HIGHLY recommend that anyone looking for a great jeweler stop by here. They'll have my business for life. Thanks again to everyone there!
Ting L.
Nov 20, 2015
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I live in Las Vegas, NV and I came upon Austin's Fine Jewelry from a co-worker that's been a loyal customer with Austin's for over 25 years.
I was looking for a trustworthy and affordable jeweler that can create my custom design ring. I had the opportunity to choose the metal, style, and stones for my engagement and wedding ring combo. I was able to choose my ring conveniently online, with updates from Kathleen and maintain a complete peace of mind.
Austin had excellent customer service and competitive prices compared to other online services.
I was looking for a trustworthy and affordable jeweler that can create my custom design ring. I had the opportunity to choose the metal, style, and stones for my engagement and wedding ring combo. I was able to choose my ring conveniently online, with updates from Kathleen and maintain a complete peace of mind.
Austin had excellent customer service and competitive prices compared to other online services.