Helm

Excellent store! Best staff ever! The store selections are gorgeous, and the designers are very experienced and talented. The owner is very honest and helpful. I really like working with this store to design my homes.

We were shopping for a bed frame during our visit. Employees saw us several times and did not greet us, only stared at us. I understand some were busy with other customers, however the ones that were free were talking up a storm amongst themselves, silencing themselves and glaring at us when we walked by. What a shame to go shopping and over time feeling unwelcome in the store. We were too uncomfortable to ask for help by the time we found the frame we loved. “Do we really want to give them our money after this?” ..I’m glad we left instead. We loved the frame but we felt so invisible. I hope

After spending a substantial amount of money with this company and being a customer for several years we will never do business with them again. Our leather sectional, that was more than $10,000 had multiple parts where the leather started to flake and peel. This was on our sectional that was less than a year old. We called dozens of times, never receiving a call back. Every time the employees stated that they would get back to us and never did. Ultimately, they told us that they could arrange to fix the couch if we would pay for the repairs. They don’t stand behind their furniture. We’re were

They only have one location in the country and yet they balk at shipping the $2000 piece of furniture. So I have to come pick it up in my U-Haul and have someone drive it 1000 miles. I do not appreciate sales clerks being unvaccinated and in your face without a mask. (According to her “they” are out to get us and want us to stay sick!”). Why is the owner making reviews with five stars? Doesn’t that skew things? I had a family member who was going to finish a whole big house there but no more. Helm furniture needs to be more Considerate to its clients.

We have worked with Chris and Tammy for several years now with several different homes. They are the absolute best to work with. We have loved everything we have ever purchased with them. They have gone above and beyond in these crazy times when nothing is available. We cannot give enough emphasis to how amazing they are.

I ordered a substantially expensive bed in Oct of 2020. I was told it would be complete in 3 months. In the mean time I purchased some end tables,, a console table, recliner chair and very expensive bed spread. One month ago I asked to change my order to purchase off the show room floor. Told no you can not do that your bed is being worked on. My bed arrived in the store 2/19. I called, they did not call me. I am dealing with the lead designer, just so you understand the example that the others must achieve. I get a call on Monday and due to something about Texas they can not deliver until Friday

I saw Karen wrote a 1 star review complaining about masks bf decided to counter it with a 5 star review in spite of her.

Karen... how this business chooses to conduct business is none of your, well.... business. If they decide to not wear masks, that is their god given right. Leave them alone and go shop somewhere else if you're so bothered

DO NOT SHOP HERE. Absolutely unprofessional, disrespectful and belligerent. My mother and I stopped in to browse as she was looking for a new livingroom set. We found something she liked and spoke to an associate to order. Upon waiting for swatches I noticed nearly every single employee including the OWNERS were not wearing masks. We were so appalled we decided to walk out right then and there. As we were leaving we approached the owner and asked why himself and none of his employees were wearing masks in the middle of a global pandemic. He then told me him and his brothers already had Covid so

I have been in furniture sales and design for the better part of 30 years. I managed a high end showroom in Salt Lake City and Park City for many years. I was looking for something new, so, in approximately 2013 I met with Mark and Chris Ross about a potential design/Sales position with Thomasville-Drexel Heritage. My meeting with them went well. They asked if I would like to meet with their showroom manager because she will ultimately be the deciding factor. I cannot remember her name, however, I met with her immediately after my meeting with them. I explained to her that I had incredible references

I bought a living room of furniture from Helm Home.
All pieces were custom ordered. The furniture is fabulous.
**The service at Helm Home is poor. The female that assisted us in choosing fabric was ditzy and unorganized. Once our fabric was chosen and furniture ordered, I requested fabric swatches. The designer forgot to order them and had an excuse that they must have been lost in the store. Each time I called to talked with the designer, she asked me to remind her who I was. When our furniture arrived, no know called to schedule delivery. I had to continually call and just so happened it had

We have furniture from Thomasville in many rooms of our house and I can easily say that the items we have purchased there are the best, highest quality pieces that we own. The difference in quality is easy to see. Because it’s made right, it actually looks better and I know it will last longer. Also, it’s so nice to be able to walk in and talk to a designer about colors, fabrics, and specific needs, without getting charged and without an obligation to buy something. The showroom is huge and the selection is great—lots of different styles, etc. It’s a Thomasville store, but they carry furniture

I have purchased almost all of my furniture from Thomasville Home Furnishings. They helped me with my living room, family room, dining, bedrooms, theater room, and outdoor furniture. They have been professional and very easy to work with. They helped me with my design and decorating ideas, as their designers are excellent and very nice to work with. Whether you are doing a small job or your entire home I would highly recommend them to anyone. Best in the state!

We have bought several pieces of furniture from Thomasville, and every time has been a great experience. Chris and his designers are kind and professional, and make the process easy! The furniture they carry is so beautiful, and the quality is unbeatable. We have loved everything that has come from them. We look forward to doing more business with them in the future!