Bursky Locksmith

Amazing customer service. they had stated that the wait would have been about 1-1.5 hours because they with busy with another customer but when we told them that we had kids in the car they came quicker. Luis was very reassuring with me and very professional. I would absolutely recommend this company!

Very professional, efficient and thorough job. I would recommend to those in need of locksmith work.

Great communication throughout, easy to schedule. Excellent service call, took care of a challenging repair with ease.

Locked myself out at 8:15pm in the rain with the dog. They showed up in 15 minutes and opened the door immediately.

Bursky was fast and responsive. They arrived within the quoted time and helped me unlock the car and make a new car key very quickly.

Great service, friendly staff, answered all questions, timely & head office kept in constant contact. Service: Lock rekeying

This guy is very the best. I lost my keys in the big snow storm he came quick and sat on top of a big snow bank and worked on my keys, got em done fast keys with a properly programed clicker very professional. Thnx again brother keep up the great work

Locked keys in car, Bursky was very fast and had my car unlocked within 30 minutes.

Bursky locksmith was great! Helped us quickly when we were locked out of our apartment and even followed up to make sure we were safely inside. Highly recommend!

Neil Myers was great went above and beyond for me and my children he services was really wonderful and I would aak for him any giving day really nice kind guy

Bursky was quick, easy, and focused on customer service. They called me back several times to ensure the technician got in touch with me for scheduling. They called afterwards to ensure I was satisfied with the visit. The tech himself was quick, knowledgeable, and friendly. My only suggestion is to discuss pricing upfront as I was a bit surprised with the total cost of the job, but nonetheless pleased with the service.

They were very fast and were able to pick lock my door without having to resort to drilling the lock itself! All under 40 minutes too.

TLDR: A little disorganized but honest hardworking folks that got the job done cheaply. edit: So after having this experience, a manager reached out to me in hopes of making amends to the situation, which shows the company's commitment to making their service easy to use. I was offered a partial reimbursement to bring down the original price from $140 to $90, which was in my expected budget, and eventually due to a slightly delayed return process, they gave me back 75$, making the service one the cheapest I found in the area. Getting the reimbursement back was a little bit of headache, but ultimately it was done, and i am confident that the folks working at this company are honest hardworking people not looking to screw strangers over on the internet.

I bumped them up to 4 stars and would suggest other work with this business. They'd be a 5 star company if they used this experience with me to streamline the process for their future customers. Best of luck to the group in the future. Original Comment: Got the job done ultimately, but they're not clear with you that they're just a contractor for free lance folks.

Guy came very quickly which was a plus, and the owner checked in with me frequently to make sure it's going smoothly to both of their credit. However, it was extremely expensive. Prices were not clear from the get go, and even when I'd been asking for clarification i got specious answers. When just some random guy showed up with a grinder to cut my ulock, he initally asked me for roughly 200$ the service fee of 35$.

I had been expecting a bill around 90-120$ from the research i did elsewhere and what the guy (i suspect from high frequency of posts on this page the owner) on the inital phone call had led me to believe. We settled on $140 (including service fee) cash, which was higher than expected, but not as outlandish as the initial pitch. I found this behavior quite deceptive because you're incentivized to get a poor job done once you finally meet the individual because they'll insist on you paying the 35$ service charge regardless of if that person has the tools or the desired rates to complete the task. But ultimately the lock is off my bike, with the expected amount of damage to my bike, so at least thats handled.

Labor Day Weekend ahead of a new tenant moving in, I got immediate service and the lock issue was fixed. Timing is everything!

Great service for Boston. Very professional and skilled. I highly recommend! I called late at night and the technician was prompt and very friendly.

Danny was fast, communicative, and very helpful. Also very courteous and understanding. Thanks for excellent customer service!

Professional and quick service. Thank you Andrew for being quick and without inflicting damage on the property.

Quick and easy. Lucrative business so expect to pay for such an emergency service. However, They were very helpful with my financial situation and did a fantastic job. I will recommend this company to all my union brothers and sisters

I really appreciated the reassurance phone calls. After the technician called to confirm, the main office called me back to make sure he reached out to me. Then once the service was done they called to make sure everything went smoothly. The young man who fixed my lock was very pleasant and did a good job.

Andrew was very fast and polite. He explained all the steps of the procedure and did not take long at all to arrive. Super recomended!

Mike the Locksmith came to my house cause I am a moron and locked myself out of my bedroom! He was here in 20 mins on a Sunday and now I am back in business! No damage on the door and great guy! 10/10 would recommend.

The technician had addressed the issue with efficiency and very fast. Really friendly and professional

The best company come they make my key and go to my house fast I'm so happy. The person in the office is nice Jonathan.

Quick response (even at 11pm) and very courteous! I highly recommend these guys :)

Fast is accurate. While they didn't have the specific door handle to replace my broken one but they did manage to solve my immediate problem. Getting into my house. I would use them again. Hopefully I don't have to. FYI: $30 service fee. $170 to get the door open. Worth it.

Great customer service, fast service, very friendly, a great price. Thank you very much for the fast service today.

Amazing service. Their office called me every 15 minutes to follow up until the issue was resolved by one of their professional crew

I called in the morning and had all new locks by afternoon. Mike is the best! Bursky Locksmith was fast, precise and courteous. I would recommend them to anyone.

Mike was prompt, courteous, and efficient. I locked myself out and within an hour he had shown up, unlocked my door, and replaced my lock. I recommend him to anyone who needs a locksmith.

Mike helped me open the door very quickly and he is super nice. Great support!